Search Hotels Near Herongate Club, Hungerford

"Lovely hotel in a gorgeous riverside location. Exceptionally clean and friendly welcoming staff. Great food. Lovely bedroom and pet friendly too. Great walks nearby. Would defo return"

"Centralised temperature control was broken and staff failed to address the issue in 2 consecutive nights. Rooms were heated through centralised system and there was no maintenance staff to fix it and thermostats in the rooms were disabled, it wasn’t possible to control room temperature and opening windows led to major motorway (M4) noise in the room. This led to very uncomfortable and sleepless nights for entire family!!! "

"I got given a room key for a room that was already taken. Opened the door and there was someone’s belongings all over the bed. I was on edge once I got given a new room thinking the same thing would happen to me. I was not told to pay for parking after entering my reg plate in on the system last night when arriving, then when I left in the morning I asked again about it and they said ‘no they obviously just forgot to charge you, you should be ok’’ so if I hadn’t have checked this morning with the parking company, I would have got a fine. Awful awful customer service. "

"Manager needs to be changed."

"The room was clean apart from some mould in the corner of the bath which was a bit unsightly, also the furniture was quite tatty and in need of replacing or even just given a coat or two of paint. Considering the price I paid and the fact that I was only there for 1 night it wasn't an issue but thought it was very strange that the wardrobe had 2 security boxes but no hanging rail or hangers!!"

"Parking was easy - we booked an EV charging space which worked well overnight Friendly, helpful staff"

"Staff are friendly room has mould in shower. And there is traffic noise through the window of the hotel. "

"Everything at the hotel was 5 star. Will be booking again. "

"No fuss check in, friendly staff, and conveniently located near shops and bus stations."