Oubaai Hotel Golf & Spa

Photo gallery for Oubaai Hotel Golf & Spa

Primary image
5 outdoor pools, pool umbrellas, pool loungers
5 outdoor pools, pool umbrellas, pool loungers
Indoor spa tub
Premium bedding, minibar, in-room safe, desk

Overview of Oubaai Hotel Golf & Spa

Oubaai Hotel Golf & Spa

4.0 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
406 Herolds Bay Road, Herolds Bay, Western Cape, 6528

Explore the area

  • AirportGeorge (GRJ)12 min drive
  • Popular LocationRedberry Farm14 min drive
  • Popular LocationKingswood Golf Estate16 min drive
  • Popular LocationFancourt Golf Estate19 min drive

Choose dates to view prices

About this area

Herolds Bay

Located in Herolds Bay, Oubaai Hotel Golf & Spa is in the suburbs and near the beach. Fancourt Golf Estate and Kingswood Golf Estate are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cape Floral Region Protected Areas and Garden Route National Park. Consider Bygracealone for a night out or Redberry Farm if you're travelling with kids. With scuba diving, snorkelling and surfing/boogie boarding nearby, you'll find plenty of adventures in the water.

What's nearby

  • Redberry Farm - 14 min drive
  • George Museum - 16 min drive
  • Outeniqua Transport Museum - 16 min drive
  • Kingswood Golf Estate - 16 min drive
  • Fancourt Golf Estate - 19 min drive

Getting around

  • George (GRJ) - 12 min drive

Restaurants

  • Dutton's Cove - 18 min walk
  • Fresh Stop - 13 min drive
  • Pappa G's Trattoria - 15 min drive
  • Buntu's Tavern - 15 min drive
  • Vgrill - 16 min drive

About this property

Oubaai Hotel Golf & Spa

Family-friendly hotel with 4 restaurants and 5 outdoor pools
This hotel features 4 restaurants, 5 outdoor pools and a full-service spa. Free full breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a golf course, 3 bars/lounges and a health club are on-site.
Oubaai Hotel Golf & Spa offers 100 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court and a health club. 5 outdoor swimming pools are on site along with a fitness centre.

Guests aged under 12 years old are not allowed in the health club or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Freesia Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Languages spoken

Afrikaans, English, Xhosa

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 15.00 kilometers
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM–10:30 AM
  • 4 restaurants
  • 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • Waterside Grill
  • Cucina
  • Clubhouse
  • Herolds Bistro and Bar

Things to do

  • 18 holes of golf
  • 5 outdoor pools
  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Mountain biking
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Tennis

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Playground
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (12917 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 12 years old and younger stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for ZAR 600.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: ZAR 130.00 per person (one-way)
  • Airport shuttle fee per child: ZAR 130.00 (one-way), (up to 12 years old)
  • Rollaway bed fee: ZAR 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding, children may not be eligible for complimentary breakfast
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the health club or hot tub
Guests under 12 years old are not allowed in the spa

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Hyatt Regency Oubaai Golf
Hyatt Regency Oubaai Golf Herold Bay
Hyatt Regency Oubaai Golf Resort
Hyatt Regency Oubaai Golf Resort Herold Bay
Oubaai Hotel Golf Herold Bay
Oubaai Hotel Golf
Oubaai Golf Herold Bay
Oubaai Hotel Golf Herolds Bay
Oubaai Golf Herolds Bay
Hyatt Regency Oubaai Golf Resort Spa
Oubaai Hotel Golf & Spa Hotel
Oubaai Hotel Golf & Spa Herolds Bay
Oubaai Hotel Golf & Spa Hotel Herolds Bay

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 87 out of 216 reviews
5 - Excellent 40%
Rating 4 - Good. 74 out of 216 reviews
4 - Good 34%
Rating 3 - Okay. 37 out of 216 reviews
3 - Okay 17%
Rating 2 - Poor. 13 out of 216 reviews
2 - Poor 6%
Rating 1 - Terrible. 5 out of 216 reviews
1 - Terrible 2%

4.2/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel set on a golf estate. Huge room, amazing spa and lovely mountain views.
Stayed 5 nights in Mar 2022

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hiking trails great
Stayed 3 nights in Mar 2022

5/5 Excellent

Stayed 3 nights in Feb 2022

3/5 Okay

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Not uo to standard
This hotel is moving backwards. Could be due to Covid-19. The curtains and furniture are dirty.
Stayed 2 nights in Feb 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Staff shortages evident…
Stayed 3 nights in Feb 2022

5/5 Excellent

Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was beautiful and pleasant. I would do it again 100 million times. The staff were friendly and the ambiance exceptional
Stayed 4 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is well situated and the amenities provides for a pleasant stay
Stayed 2 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one word. Excellent
Stayed 1 night in Oct 2021

3/5 Okay

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful setting no guest service
Service was shocking. The fridgeand TV in the room was not in working order. Reception didnt answer the phone and I had to call from my cell phone. THe manager was off duty. Eventually the DM came and we ensited on a new room. She was kind enough and moved us. The setting is beautiful but the guest service was unacceptable.
Stayed 3 nights in Sep 2021