Hermitage Lanes

The hotel staff was very friendly and helpful.

This was our fourth stay at the Noelle in the past six years, so it's safe to say we've enjoyed the property and have always found it worth returning to. The staff continues to be great, and the amenities are perfectly fine. We also recognize that the hotel can be loud, as mentioned in other reviews. At this point, we've come to accept that as part of the experience and knew what to expect going in. Unfortunately, this visit left us feeling that the property is showing signs of deferred maintenance. During our three-night stay, we encountered several issues that were difficult to overlook. Towels appeared dirty, the automatic window blinds were out of their tracks, the shower pan appeared to have leaked and was visibly poorly caulked, and several light switches were in disrepair, with some literally falling apart and the switch identifiers worn completely off. Individually, some of these things might seem minor, but collectively they detracted from the overall experience and gave the impression that routine upkeep and attention to detail have slipped. We still appreciate the property, its location, and especially the staff, but having stayed here four times, we have a good basis for comparison. We hope management takes a closer look at the condition of the rooms and addresses some of these maintenance issues. Noelle has been a place we've enjoyed returning to, and we'd like to feel just as good about our fifth visit.