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Expedia-verified reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Superior Double Room
Room with view
1 Double Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Classic Double Room
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Deluxe Double Room, 1 King Bed
Room with view
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Twin Room
Room with view
2 Single Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
4-star hotel, walk to Hay Castle

Popular property highlights

Free self parking
Pets allowed
Smoke-free property
24-hour front desk

Location

Situated in Hereford, this hotel is within a 5-minute walk of Bookends and Hay Castle. Richard Booth's Bookshop is 0.2 mi (0.4 km) away.

Hotel features

This smoke-free hotel features 2 restaurants, 2 bars/lounges and a 24-hour front desk. Self parking is free. Other amenities include a garden.

Room amenities

All 19 rooms offer free WiFi, room service (during limited hours) and flat-screen TVs with cable channels. Other amenities available to guests include coffee/tea makers, hairdryers and desks.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This business-friendly hotel also offers a terrace, a garden and room service (during limited hours). Complimentary self-parking is available on-site.

The Swan at Hay Hotel is a smoke-free property.

  • Terrace
  • Luggage storage
  • Number of bars/lounges - 2
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • 24-hour front desk
  • Meeting rooms
  • Year Built – 1812
  • Total number of rooms - 19
  • Free self parking
  • Number of floors - 2
  • Number of buildings/towers - 2
  • Smoke-free property
  • Garden

Internet

Available in all rooms: Free WiFi

Available in some public areas:

Languages Spoken

  • English

Parking

Free self parking

Room Amenities

The Swan at Hay Hotel offers 19 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Hereford hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Free WiFi
  • Coffee/tea maker
  • Daily housekeeping
  • Shower/tub combination
  • Iron/ironing board (on request)
  • Towels provided
  • Desk
  • Linens provided
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Cable TV service
  • Flat-panel TV

Where to Eat

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and at the weekend between 8:00 AM and 10:00 AM.

The Swan at Hay Hotel has 2 restaurants on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11:00 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets are allowed for an extra charge of GBP 15 per pet, per night.
  • Dogs and cats only
  • 2 per room
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Service animals exempt from fees/restrictions

No lifts

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: GBP 15.00 per person (approximately)
  • Pet fee: GBP 15 per pet, per night
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Swan Hay Hotel Hay on Wye
  • Swan Hay Hay on Wye

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

National Rating

This property has received its official star rating from Visit Wales.

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