Herd Sand

For what you’re paying for this is exceptional, Owners/staff were very helpful and polite. Assisted with all queries promptly. Beds were super comfy with fresh linen.. clean room, would book again if needed.. nice location close to city centre..

Great location, affordable apartment for a large group. Metro link directly outside the door to connect you to Newcastle. Apartment in great condition and would recommend this place. Check in was difficult as you need to communicate with host over phone to retrieve the code to access the key but apart from that it was great. Security deposit usually scares me from booking with places as i have been scammed before but rest assured there is no scamming here, with the host very kind when spoke on the phone.

The hotel was clean but looking dated and tired. The rate we paid was very high for the standard of room i.e. Friday/Saturday night. We had the smallest bathroom but it worked fine, the room itself was small with only one chair for two people. The cups were small and we requested mugs both for the room and at breakfast which were provided. The cushions on the bed smelled and also the blind to the window did not work properly and was difficult to operate. We found the staircase to the rooms was dark especially when entering the stairs from outside, it was difficult to see the stair treads to climb easily. A brighter light on the landing would have been very useful. On the plus side the place was clean as noted, the staff were friendly and very helpful, and the continental breakfast was fine and was included in the rate. If we wanted a cooked breakfast (which we didn't), this was extra.