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Reviews of Days Inn by Wyndham Hendersonville

2 out of 5
Days Inn by Wyndham Hendersonville
102 Mitchelle Drive, Hendersonville, NC

Reviews

5.4
Rating 10 - Excellent. 82 out of 840 reviews" "
Rating 8 - Good. 157 out of 840 reviews" "
Rating 6 - Okay. 215 out of 840 reviews" "
Rating 4 - Poor. 176 out of 840 reviews" "
Rating 2 - Terrible. 210 out of 840 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
Nasty
Stayed 1 night in May 2024

4/10 Poor

Devin

Disliked: Cleanliness, property conditions & facilities
Musky odor in room. Newly renovated it seems but already in need of repairs. Got what we paid for.
Stayed 1 night in May 2024

2/10 Terrible

Christopher

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cigarette Holes in bedding. Semen stains on furniture. Blood on sheets.
Stayed 7 nights in Apr 2024

4/10 Poor

Richard

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Had to go through an act of congress to get more towels on 2 in room for 5 guest
Stayed 1 night in Apr 2024

6/10 Okay

Kim

Liked: Cleanliness
Disliked: Staff & service
Poor customer service
Stayed 1 night in Apr 2024

10/10 Excellent

CINDY

Stayed 2 nights in Apr 2024

2/10 Terrible

Steven S

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting. I have photos if you need them. Everything was gross. Staff was insanely rude. Advertising breakfast online and in front sign abs when we asked they said no. Unbelievable
Stayed 3 nights in Apr 2024

4/10 Poor

brian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The door to the room had been kicked in at one time and was never replaced so the lock was not functional. The shower fixture just spun and barely worked. Was missing the mini fridge which was disappointing because we couldn't keep the food cold without ice. Comforter on the bed has burn holes in it all over the place. On-site staff is friendly and helpful but the manager (who is remote) is a bit abrasive to guests and staff. Has potential due to the location but definitely needs some TLC.
Stayed 3 nights in Apr 2024

4/10 Poor

Ingrid

Liked: Property conditions & facilities
Disliked: Staff & service
When I checked in the desk clerk never greeted me just asked for ID she issued me a room that had not been cleaned at 4pm then the next room issued reaped of smoke when I requested non smoking but I had to be at work so I kept it. There was no DO NOT DISTURB I was there working night shift so both days I was awaken by house keeping trying to enter room. I was very disappointed and dissatisfied.
Stayed 3 nights in Apr 2024

2/10 Terrible

Jeffrey

Disliked: Staff & service, amenities, property conditions & facilities
The room coffee machine was broken, was advertised as "breakfast included" it was not. The "hot water" was warm at best and came from a faucet that felt like it was going to break off in my hand. It is located in a good location. however it seems that the owner is just letting maintenance go, from my experience and other reviews.
Stayed 1 night in Mar 2024

2/10 Terrible

Pia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot water didn't work. I called and after insisting for several minutes, the receptionist went to check the furnace up and told me that it wasn’t working and, MAYBE, if I waited THIRTY MINUTES, the water could be hot eventually. The room was dirty, the bedspread had holes. Nobody was available at the reception, that whole ⁷area was closed. No breakfast available. Horrible experience. For $75, I am sure you can find something decent. Don't book this hotel. The only reason why I gave 2 stars to staff is because the cleaning ladies were so nice, tried their best and ONLY the owner is the one to blame.
Stayed 1 night in Mar 2024

4/10 Poor

Lee

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property under renovation. No breakfast provided which is one reason I chose the place. Old dated.
Stayed 1 night in Mar 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 6 nights in Mar 2024

6/10 Okay

Lora

Travelled with family
Liked: Cleanliness, staff & service, amenities
Both times we’ve checked in this week, we had to wait in line a good while. We didn’t have clean towels in the room. Staff came and brought us clean ones.
Stayed 1 night in Mar 2024

8/10 Good

Lora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Disliked: Amenities
Its a 2-3 star. Friendly owner, its a motel instead of hotel. Looks unsafe overall
Stayed 1 night in Feb 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Sheketha

Disliked: Cleanliness
This hotel is not for someone visiting it is for on the road drivers and or workers. The room was not as clran as i expected the sheets were not clean we went and brought our on sheet set and comforter from walmart which was up the street i ended up cleaning the batbroom over because it was hair in the tub the toilet for sure needed to be cleaned over who ever is in charge of the cleaning peiple should for aure go behind them. No one is at the front you talk to somwone through a ring camera which is not professional at all. I dont know about anyone else but I am vwry protective when it comes to giving out my personal information especially to someone i dont know and over a ring camera so not professional. I would not go back there nor will I recommend sorry
Stayed 2 nights in Feb 2024

4/10 Poor

Linh

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Couldn’t really expect more for a 2 star hotel. Wash cloths and towels were clean but had stains all over them. The bed sheets had a cigarette burn through it. I think they should just throw these away and replace them. The quality of the sheets and towels arent high quality so they cant be that expensive to replace. The icebox in the room had old throw up? who knows stains in it. They were green… yuck The stay was I think also on the expensive side. Ive stayed at cheaper places for even better quality. No breakfast even though it says free breakfast. Dog fee was $120 for 2 dogs for 2 nights. Have never paid that much before so, I was alittle shock with that. Gentlemen in the front was nice and theres a nice starbucks across the street but that was about it!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms are not being cleaned after each resident
When I checked in the room, it was quite disgusting. Seems like it wasn't cleaned at all after the previous resident. It was impossible to do anything over the sink - it smelled like pee. The sink itself was dirty too - seems like someone actually urinated there. The toilet seat was also dirty. I had to wipe it to remove smeared poop. I complained about it to reception the next day and a housekeeper cleaned it in front of me for which I'm grateful.
Stayed 2 nights in Jan 2024

2/10 Terrible

Rebecca R

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should be closed
I checked in, went to the room, turned on the lights and it was awful, turned down the bed, there were cigarette burn holes in the blanket, it smelled, the floor was filthy, the furniture where the frig, microwave, tv had mold on it and was falling apart, the tv didn't work. I turned around and checked out!
Stayed 1 night in Feb 2024

2/10 Terrible

Brenda

Stayed 8 nights in Dec 2023

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice place to stay
Stayed 1 night in Dec 2023
Response from FDC PM on 8 Jan 2024
THANK YOU FOR YOUR REVIEW WE APPRECIATE YOUR BUSINESS AND ALL FEED BACK.

4/10 Poor

Victoria, Lisle

Disliked: Cleanliness, staff & service, property conditions & facilities
Not like the Days in I have been to before. Old motel, everything very loud. The bathroom fan and toilet was very loud, not just in our room, but you can hear everything in the room next door bathroom too. Advice breakfast included, yes, apple sauce, granola bar and oatmeal TO GO. Good thing we only stayed one night, highly disappointed.
Stayed 1 night in Nov 2023
Response from FDC PM on 5 Dec 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

4/10 Poor

Mya

Disliked: Cleanliness
Stayed 2 nights in Nov 2023
Response from FDC PM on 5 Dec 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

2/10 Terrible

Priscilla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from FDC PM on 5 Dec 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

4/10 Poor

Krasen

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The menager was one of those unfriendly people, unhappy with their life. I renewed my stay several times, and when I went to the reception to renew again today, the guy said "Our system is down, you have to leave the room". I asked him to let me stay in the room until the system comes back, but he refused. I was planning to stay at least 5 more days, but he kicked me out. It seemd to me that he actually enjoyed his 5 minute power over me.
Stayed 1 night in Nov 2023
Response from FDC PM on 18 Nov 2023
WE ARE VERY SORRY FOR THE INCONVIENCE YOU EXPERIENCED AT OUR PROPERTY. WE'D LIKE TO THANK YOU FOR YOUR REVIEW ALL COMMENTS AND SUGGUESTIONS ARE USED TO CORRECT AND BETTER OUR STAFF AND FACILITY.

4/10 Poor

Jonathan

Disliked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from FDC PM on 5 Dec 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

8/10 Good

Renee

Liked: Cleanliness
The lobby wasn’t open during the afternoon, you had to call a number and then talk to staff at a window over a ring camera. There was staff at a window in the evening. The room was clean though walls were a little scuffed and cleaning staff cleaned the room and replaced soap and towels during the afternoon.
Stayed 2 nights in Oct 2023
Response from FDC PM on 5 Dec 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

2/10 Terrible

KARL

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
disappointed
door handle was falling off. cobwebs on the ceiling. coffee maker did not work. no fresh towels and bed was not made the second day. Sign outside says free breakfast. one of the reasons i booked the hotel. NO BREAKFAST provided. had to walk across the street to Starbucks
Stayed 3 nights in Oct 2023
Response from FDC PM on 5 Dec 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

6/10 Okay

Roger

Disliked: Staff & service, property conditions & facilities
The room in which I stayed is in need if serious maintenance attention. The security bolt/latch on the door is broken off, the refrigerator does not work, the shower valve plate is loose and the valve stem cover is held in place with toilet paper stuffed inside, and the heater/ac unit cover is loose and hanging on the unit.
Stayed 2 nights in Oct 2023
Response from FDC PM on 5 Dec 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

2/10 Terrible

Clayton

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2023
Response from FDC PM on 5 Dec 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

2/10 Terrible

robert

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
We had no tv and the check in lady didn't tell me as the lady I later talked said she should have. Then I was told that the kitchen is being repaired so no breakfast as was in the booking. They did give us some things to take to our room to eat in the morning. I will not be back here
Stayed 1 night in Oct 2023
Response from FDC PM on 5 Dec 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

2/10 Terrible

Arnold

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like period. Cut a two night to one. Stayed one because of availability. Never again use a Days Inn.
Stayed 2 nights in Oct 2023
Response from FDC PM on 5 Dec 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

4/10 Poor

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one available at lobby at any time. Had to ring a doorbell and wait almost 20 min to check in at 4 pm. No breakfast as advertised. Sheets were to small for bed and kept popping loose at corners.Had same experiece checking out at 9:30 this morning. I finally threw the keys thru the hole in night window and left.
Stayed 3 nights in Oct 2023
Response from FDC PM on 21 Oct 2023
WE ARE SORRY TO HEAR THAT YOUR STAY WITH US WAS UNPLEASANT. WE WOULD LIKE TO THANK YOU FOR YOUR REVIEW. WE WILL PASS ALL SUGGESTIONS TO OUR STAFF TO MAKE OUR PROPERTY MORE PLEASANT TO OUR GUEST.

2/10 Terrible

Ernesto, Boynton Beach

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking in the manager has close the lobby and I have to ring by pushing the bottom of the RING appliance . An employee came to a small window and said that the manager is fearful of Covid and she decided to close the lobby. Therefore, there is no coffee limited very limited breakfast given in a plastic bag. Every single all the hotel in my trip has been open and this lady manager or owner has decided to do this upon herself to close the lobby .The room has holeson the wall and stains. There are a lot of stains and the furniture is very all in dirty. I will discourage everybody to wants to stay here not to , I definitely will not recommend to stay in this place we truly hate it
Stayed 1 night in Oct 2023
Response from FDC PM on 5 Dec 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

4/10 Poor

Joel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
not ideal
Front desk was unprepared, slow and unfriendly. But, got a room. Room was questionable. I think it was partly used, or not done cleaning. One small hand towel was the only towel. Found soap, no shampoo. Found an empty beer can on the floor. Overall, odd.
Stayed 1 night in Oct 2023
Response from FDC PM on 21 Oct 2023
WE ARE VERY SORRY TO HEAR THAT YOUR STAY WITH US WAS UNPLEASANT. WE WILL PASS ON ALL COMMENTS AND SUGGESTIONS TO OUR STAFF. THANK YOU FOR YOUR REVIEW.

6/10 Okay

Helen

Disliked: Property conditions & facilities
No real breakfast. Just a bag?
Stayed 1 night in Oct 2023
Response from FDC PM on 5 Dec 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

4/10 Poor

Laurie, Goose Creek

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We understand that they were under construction but the space for registration was very small. The room had chipping paint on the walls and doors. The lamps were rusty. The coffee maker and the microwave were filthy. The bathroom sink didn't drain properly. The towels were scratchy, old and stained. On the positive side the sheets looked new and clean.
Stayed 1 night in Oct 2023
Response from FDC PM on 5 Dec 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

8/10 Good

DENNIS

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
BOTH MORNING HAD HOMELESS MAN WANTING MONEY & LAST DAY WAS ABLE TO OPEN DOOR AND WHEN WE CHECKED OUT = NO ONE AT WINDOW! WE WILL NOT STAY AGAIN
Stayed 2 nights in Oct 2023
Response from FDC PM on 5 Dec 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

6/10 Okay

Manuela

Stayed 1 night in Oct 2023
Response from FDC PM on 5 Dec 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

8/10 Good

Vernon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not easily understood, otherwise OKAY.
Stayed 1 night in Oct 2023
Response from FDC PM on 5 Dec 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

6/10 Okay

Lisa

Liked: Amenities
Nice lady at the reception desk was helpful. Intercom assistance was difficult to understand until she showed up. All service was conducted through night window. Multiple keys to other rooms were left on table for anyone to pick up. Did not give a good feeling of security. No secure area for key return- just leave on the desk.
Stayed 1 night in Oct 2023
Response from FDC PM on 5 Dec 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

6/10 Okay

Jamie

Stayed 1 night in Oct 2023
Response from FDC PM on 5 Dec 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

2/10 Terrible

william

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude customer service. They had a person yelling at you through a ring camera doorbell and no one at the desk. Just a bunch of keys under a book on the table with room numbers on them for you to randomly grab. The walls have blood stains on them and when I went to the bathroom a roach crawled out from the bottom of the toilet and up my leg. HORRIBLE PLACE
Stayed 1 night in Oct 2023
Response from FDC PM on 5 Dec 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

4/10 Poor

Morgan

Stayed 1 night in Oct 2023
Response from FDC PM on 5 Dec 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from FDC PM on 7 Oct 2023
THANK YOU FOR YOU REVIEW.

6/10 Okay

Eddie

Stayed 1 night in Oct 2023
Response from FDC PM on 7 Oct 2023
THANK YOU FOR YOUR REVIEW.

4/10 Poor

Leila

Stayed 1 night in Sep 2023
Response from FDC PM on 7 Oct 2023
THANK YOU FOR YOUR REVIEW.

8/10 Good

Herve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from FDC PM on 7 Oct 2023
WE THANK YOU FOR YOUR REVIEW.