Hell's Gate National Park

Staff at reception where very rude barely looking up from their computers never saying hello or goodbye treated customers as a inconvenience the only time they Spoke to me i got told you broke a glass you must pay i did at no time break a glass it must have been a cleaner but to make such a fuss over a £2 glass is ridiculous The room was good size the kitchen had the bare minimum of utensils the cleaning was always done well and the security team was friendly and helpfull was all just let down by the reception staff

Linet and all the front desk staff were very helpful, welcoming, and also arranged my car to the airport. The only downside is that the pool is not heated, and I was unaware that we could also use a nearby hotel's heated pool.