Find hotels near Helene Tower, Surgeres from £73

"Our room was 004. Reception did not speak English and made no attempt to understand anything. One of the doors to the car park could not be locked as it had been forced and part of the frame was missing, this meant anyone could enter the passages to rooms. Room 004: window restraint was missing so we could not open window safely. The shower head was broken, could not raised, the soap dispenser in the shower was loose. The wc seat was broken. The soap dispenser by the sink was on the floor having been pulled off the wall- hence NO soap by the sink. Bulb missing over the sink making it difficult with limited light. I have already contacted Hotels.com auto talk and told this will be looked at. The pool was very nice I have stayed at the Hotel some years ago but will not be staying again. The whole hotel needed a refresh, including the very poor buffet breakfast. Nothing could compare with a B&B Hotel!!!!"

"Fantastic staff "

"It was very nice. Would have liked to have stayed longer but didn't have time"

"Comfortable room extremely clean. Good breakfast. "

"Excellent value clean and fresh very impressed will use this chain again"

"环境非常棒！服务非常好！"

"These hotels does what it says on the tin . Offers cheap accommodation for stop over . Rooms are clean but need updating . WiFi worked a dream . Down side was the shower nearly hanging off the wall and had to hold in my one had whilst I showered . "

"Had no reason to complain as everything was good, would recommend."

"Location was absolutely amazing. In the middle of history, dining places, night life, etc Staff could have been more trained and more friendly "