Search Hotels Near Helena Lake, Sand Lake

"The front desk personnel were very friendly and helpful. The room was clean and comfortable. "

"Great stay. "

"My hotel room was clean and very comfortable. Parking was very accessible and the location of the hotel was easy for me to get to John Ball Zoo and Frederick Meijer Park."

"We we unaware that the place was under construction, so bar and breakfast area were closed. Not sure if they were in the process of putting up or dismantling a water slide, but they could've done a better job keeping the area cleaner. One of our rooms bathroom fan would NOT shut off. When we reported it to the front desk, the lady brushed us off and said they've already had maintenance check it out several times, and maintenance could not figure out why it wasn't working. Very annoying when trying to sleep or relax. My mom's room had moldy blankets and staff took forever to vome and change them and get the dirty ones out of the room. Very disappointed in Sonesta. I expected much better. Other staff were very nice, however. "

"unavailable amenities"

"Very nice hotel. We really enjoyed it. The only thing to note is that parking is public lot/street parking only, which was totally fine for us since we’re from the area. However, it’s something out-of-town guests may want to keep in mind. They do have a loading zone, but depending on the time you arrive, you may need to park a few blocks away."

"Everything was great except you can hear the people in the floor above you walk around"

"Clean, friendly staff, good location, parking"

"We had a fantastic time and the space worked really well for our needs. Major highlights for us was the provided appliances in the kitchen were plentiful and made it easier to stay in. The available firewood was really appreciated and the VHS tape collection was fantastic and well enjoyed."