Hazel Park Holidays from £1,208

Amazing customer service

Always love staying at the Townsend hotel ! Excellent staff and superb rooms

The staff was especially jelpful and friendly. Loved the location and the amanities such as the bar and fitness room were added plus.

Staff was great, Breakfast options and quality for it being included was good. However our room was NOT clean, especially the bathroom. I will be posting/emailing the pictures on google. The bathroom shower was leaking on the floor and with that I used a towel to wipe up the water in which i realized HOW DIRTY to floor was. The towel was black. Then realized that they tried to fix the broken shower by caulking/resealing around the edges and the sliding door's glass was completely covered in dust from whatever construction happened. the edges had the white powder in the lips around it. then I was thinking. I am not going to continue in this room, however there were no more King Rooms available so I continued the already black towel to clean our bathroom fully. I found 2 pieces of broken glass in the corners under the sink (easily found by the way) so I know this room was not cleaned very well if the bathroom was in this much of a mess. We paid $200+ for one night and I've stayed in Motel8's for $100/night that were WAY cleaner than this. I was quite dissapointed.

Excellent hotel Lots of things to do right inside the hotel…. Basement has a bar w/bowling and golf simulators. Would stay here again