Verified review
4/10 Poor
Preben L.
16 Aug 2026
Disliked: Cleanliness, location
Upon arrival, our 7 yr old daughter discovered a 1/2 filled can of booze in the basement bunk beds under the comforter. There were “fluid” stains on the basement bed sheets along with sand in some of the beds. Vape wrappers were under a bed and floors were dirty. Upstairs shower had not been cleaned. There was a bowlful of mold in one of the cupboards. No outdoor garbage cans were on the premises until the 3rd day. The exterior (shingles, siding, stairs, deck and deck boards, 3-season porch, etc) are in immediate need of attention. Washing machine smells very bad. We had to change the propane out, clean the grill, fix two of the sliding screen doors, request the kayaks that were advertised and No A/C (be aware). No streaming on TV as advertised. Window shades in two bedrooms were broken. No firepit ring. We love coming to Hayward and have rented from this mgt company before, no issues. But for this rental price, we were let down.
Stayed 5 nights in Jul 2026