Title: Résidence Lagrange Vacances Les Chalets D'Emeraude Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=6098271&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Résidence Lagrange Vacances Les Chalets D'Emeraude Residence with a sauna, near Roche Blanche Ski Lift ## Photo gallery for Résidence Lagrange Vacances Les Chalets D'Emeraude ![Exterior - Résidence Lagrange Vacances Les Chalets D'Emeraude (Hauteluce)](https://images.trvl-media.com/lodging/7000000/6100000/6098300/6098271/4a2a88a9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Résidence Lagrange Vacances Les Chalets D'Emeraude (Hauteluce)](https://images.trvl-media.com/lodging/7000000/6100000/6098300/6098271/826e9186.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Résidence Lagrange Vacances Les Chalets D'Emeraude (Hauteluce)](https://images.trvl-media.com/lodging/7000000/6100000/6098300/6098271/cf307b96.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony view - Résidence Lagrange Vacances Les Chalets D'Emeraude (Hauteluce)](https://images.trvl-media.com/lodging/7000000/6100000/6098300/6098271/72c57e82.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Résidence Lagrange Vacances Les Chalets D'Emeraude (Hauteluce)](https://images.trvl-media.com/lodging/7000000/6100000/6098300/6098271/cd53878d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Résidence Lagrange Vacances Les Chalets D'Emeraude offers relaxation with an indoor pool, sauna, and archery range. Unwind by the lobby fireplace. Practical amenities include laundry facilities and luggage storage for a hassle-free mountain stay. ## Reviews 8.4 Very good ## Popular amenities - Parking available - Gym - Laundry - Pool - Hot tub - Pet-friendly ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=6098271&PinnedHotelID=6098271&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=6098271&PinnedHotelID=6098271&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=6098271&PinnedHotelID=6098271&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=6098271&PinnedHotelID=6098271&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-21&selected=6098271&PinnedHotelID=6098271&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-21&selected=6098271&PinnedHotelID=6098271&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=6098271&PinnedHotelID=6098271&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=6098271&PinnedHotelID=6098271&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Studio Sleeps Two ![Studio Sleeps Two | Living area | TV](https://images.trvl-media.com/lodging/7000000/6100000/6098300/6098271/5d8daecb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Sleeps Two ### Highlights Balcony or patio Separate sitting area Individually furnished Individually decorated Heating Kitchenette Fridge TV - 258 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Appartement 1 chambre pour 4 pers. ![Individually decorated, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6100000/6098300/6098271/0dd58bce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Appartement 1 chambre pour 4 pers. ### Highlights Balcony or patio Separate sitting area Individually furnished Individually decorated Heating Kitchenette Fridge TV - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed ### View all photos for Apartement, 2 Bedrooms for 6 pers ![Individually decorated, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6100000/6098300/6098271/0dd58bce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartement, 2 Bedrooms for 6 pers ### Highlights Balcony or patio Separate sitting area Individually furnished Individually decorated Heating Kitchenette Fridge TV - 538 sq ft - 2 bedrooms - Sleeps 6 - 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed, 1 Single Bunk Bed and 1 Double Sofa Bed ### View all photos for Apartement 2 BEDROOM CABIN OR 3 BEDROOM 8 pers. ![Individually decorated, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6100000/6098300/6098271/0dd58bce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartement 2 BEDROOM CABIN OR 3 BEDROOM 8 pers. ### Highlights Balcony or patio Separate sitting area Individually furnished Individually decorated Heating Kitchenette Fridge TV - 624 sq ft - 3 bedrooms - Sleeps 8 - 1 Double Bed, 2 Single Beds, 1 Single Bunk Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHauteluce-Hotels-Residence-Lagrange-Vacances-Les-Chalets-DEmeraude.h6098271.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHauteluce-Hotels-Residence-Lagrange-Vacances-Les-Chalets-DEmeraude.h6098271.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.75473%2C6.54323&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IxL2fgtyEw7O4jfvunctcgzH2WA=) Les Saisies, Route de la Traie, Hauteluce, Auvergne-Rhône-Alpes, 73620 #### What's nearby - Chamois \- 2 min walk \- 0.1 miles - Carrets Ski Lift \- 5 min walk \- 0.3 miles - Les Saisies Tourism Office \- 6 min walk \- 0.4 miles - Legette Ski Lift \- 8 min walk \- 0.5 miles - Bisanne Ski Lift \- 14 min walk \- 0.8 miles #### Getting around - Frontenex Station - 38 min drive - Chambery (CMF-Chambery - Savoie) - 81 min drive #### Restaurants - ‪La Chocolatine - ‬9 min walk - ‪La Cavale - ‬19 min walk - ‪Le Panoramique - ‬19 min drive - ‪L'arche De Zoé - ‬13 min drive - ‪L'Écoelle - ‬12 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Résidence Lagrange Vacances Les Chalets D'Emeraude Residence with a sauna, near Roche Blanche Ski Lift Along with an indoor pool, this smoke-free residence has a fitness centre and a sauna. Additionally, Access to hot tub, WiFi in public areas and self parking are on-site. Housekeeping is available on request. Résidence Lagrange Vacances Les Chalets D'Emeraude offers 106 accommodations with coffee/tea makers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. This Les Saisies residence provides wireless Internet access for a surcharge. Accommodation at this 4-star residence has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. An iron/ironing board, change of towels and change of bedsheets can be requested. Cots/infant beds (surcharge) are also available. Housekeeping is provided on request. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre. 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Sauna ### Internet - Available in the accommodation: WiFi (EUR 19.90 per week) - Available in some public areas: WiFi (EUR 19.90 per week) ### Parking and transport - Height restrictions apply for on-site parking - Covered parking on site (EUR 49 per week) ### Family friendly - Cot: EUR 15 per week ### Kitchenette - Coffee/tea maker - Cookware, dishware, and utensils - Hob - Microwave - Refrigerator ### Living spaces - Communal living room - Fireplace in lobby - Separate sitting area ### Entertainment - TV ### Outdoor areas - Balcony/patio ### Laundry - Laundry facilities ### Comfort - Heating ### Pets - Pet friendly - 2 pets total - Fee: EUR 39 per pet per week - Service animals exempt from fees ### Suitability/Accessibility - Lift (80 centimetre wide door) - Smoke-free property ### Services and conveniences - Change of bedsheets (on request) - Change of towels on request - Housekeeping (on request) - Iron/ironing board on request - Luggage storage ### Location highlights - In the mountains ### Things to do - Archery - Billiards/pool table - Gym - Ski equipment rentals - Ski storage - Canoeing nearby - Hiking/biking trails nearby - Horseback riding nearby - Mountain biking nearby - Rafting nearby - Rock climbing nearby - Snowmobiling nearby - Snowshoeing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 106 units - 3 floors - 5 buildings - At least 80% lighting from LEDs - Bed sheets changed on request - Comprehensive food waste policy - Double-glazed windows - Eco-friendly cleaning products used - Housekeeping (on request) - Individual decor - Individual furnishings - Local culture and ecosystem education - Towels (changed on request) - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 5 PM; check-in end time: 8 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out ### Special check-in instructions The front desk is open Monday - Sunday (8:00 AM - 11:00 AM) and Monday - Sunday (5:00 PM - 8:00 PM) Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of EUR 80 (exact amount varies) at checkout Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 39 per pet, per week Service animals are welcome, and are exempt from fees 2 total pets Pets cannot be left unattended ### Children and extra beds Children are welcome Cots (infant beds) are available for EUR 15.0 per week ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 400.00 per accommodation, per stay - A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for in-room wireless Internet: EUR 19.90 per week (rates may vary) - Fee for wireless Internet in public areas: EUR 19.90 per week (rates may vary) - Covered self-parking fee: EUR 49.00 per week - Pet fee: EUR 39 per pet, per week - Service animals are exempt from fees - Housekeeping fee: EUR 65 per stay; may vary based on length of stay and unit size - Crib (infant bed) fee: EUR 15.0 per week - Bed sheets fee: EUR 9 per person, per week (or guests may bring their own) - Towels fee: EUR 9 per person, per week (or guests may bring their own) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, ANCV Cheques-vacances and cash This property uses eco-friendly cleaning products Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Pool access available from 8:30 AM to 7:30 PM Parking height restrictions apply ### Property is also known as Chalets D'Emeraude Lagrange Prestige Les Chalets D'Emeraude Lagrange Prestige Les Chalets D'Emeraude Hauteluce Lagrange Prestige Les Chalets D'Emeraude House Lagrange Prestige Les Chalets D'Emeraude House Hauteluce Résidence Lagrange Vacances Chalets D'Emeraude House Hauteluce Résidence Lagrange Vacances Chalets D'Emeraude House Résidence Lagrange Vacances Chalets D'Emeraude Hauteluce Résidence Lagrange Vacances Chalets D'Emeraude House Résidence Lagrange Vacances Chalets D'Emeraude Hauteluce Résidence Lagrange Vacances Chalets D'Emeraude Résidence Lagrange Vacances Les Chalets D'Emeraude Residence Residence Résidence Lagrange Vacances Les Chalets D'Emeraude Résidence Lagrange Vacances Les Chalets D'Emeraude Hauteluce Résidence Lagrange Vacances Chalets D'Emeraude House Hauteluce Résidence Lagrange Vacances Les Chalets D'Emeraude Hauteluce Lagrange Prestige Les Chalets D'Emeraude ## Frequently asked questions ### Does Résidence Lagrange Vacances Les Chalets D'Emeraude have a pool? ### Is Résidence Lagrange Vacances Les Chalets D'Emeraude pet-friendly? ### How much is parking at Résidence Lagrange Vacances Les Chalets D'Emeraude? ### What time is check-in at Résidence Lagrange Vacances Les Chalets D'Emeraude? ### What time is check-out at Résidence Lagrange Vacances Les Chalets D'Emeraude? ### Where is Résidence Lagrange Vacances Les Chalets D'Emeraude located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Résidence Lagrange Vacances Les Chalets D'Emeraude Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Location ### 8.2 Staff & service ### 8.0 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 35 8 - Good 40 6 - Okay 11 4 - Poor 4 2 - Terrible 1 ## Reviews ### 8/10 Good #### Lisa 28 Jun 2024 Liked: Cleanliness, room comfort, communication #### Not quite what I expected Being that my stay was in June, it was very difficult to find transport to and from without my own car. Limited front desk hours (ability to check in) also made this more difficult to coordinate. The beds/pillows were not comfortable, BUT, the space was excellent. I was there to hike and enjoy the scenery and I did. I'd recommend being there in July/August if you want more people and stores open, or as I was told, in winter, when there is a free shuttle going to other villages. Overall, I loved it. ##### Lisa Stayed 7 nights in Jun 2024 ### 8/10 Good #### David 13 Jul 2025 Liked: Cleanliness, room comfort, communication Excellent accueil cadre très agréable appartement au top. Seul regret parking trop petit, pas de savon dans la salle de bains ##### David Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Stephanie Gimenez 12 Jun 2025 Liked: Cleanliness, room comfort, communication Ras Parfait ##### Stephanie Gimenez Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Mouna 1 Mar 2025 Salle de bain sentant les égouts. Raison fournie : c’est normal quand la neige fond. Et matelas pas vraiment confortable. Déçu. ##### Mouna Stayed 7 nights in Feb 2025 ### 8/10 Good #### Robin 6 Feb 2025 Liked: Cleanliness, amenities, communication Super séjour ##### Robin Stayed 7 nights in Jan 2025 ### 8/10 Good #### eric 29 Aug 2023 Liked: Cleanliness, room comfort, communication #### reussir ses vacances residence irreprochable ##### eric Stayed 7 nights in Aug 2023 ### 10/10 Excellent #### Patrick 19 Jul 2023 Liked: Cleanliness, room comfort, communication #### Séjour Très bien. ##### Patrick Stayed 7 nights in Jul 2023 ### 10/10 Excellent #### Thierry 29 Jan 2023 Liked: Cleanliness, communication Nous avons beaucoup apprécié notre semaine aux résidences d’Emeraude. Le personnel est adorable et toujours prêt à rendre service, le studio très spacieux et bien situé face sud avec une magnifique vue . Les commerces ne sont pas loin et cerise sur le gâteau, nous avons eu une semaine très ensoleillée. Rien que du bonheur, je recommande ! ##### Thierry Stayed 7 nights in Jan 2023 ### 8/10 Good #### Lorraine 14 Aug 2022 Liked: Cleanliness #### bien Bonne localisation, piscine agréable, studio un peu juste mais balcon apprécié. Oreiller trop durs, très mal dormi. ##### Lorraine Stayed 7 nights in Aug 2022 ### 10/10 Excellent #### Yves 11 Jul 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Tres bel hebergement ##### Yves Stayed 1 night in Jun 2022 ### 6/10 Okay #### Marie 2 Mar 2022 Liked: Cleanliness, communication #### Disappointing for the standing and price The residence is well kept, modernly equipped with everything you may need. The pool and spa are of course a fantastic addition and can really help you relax during your stay. BUT -The Wifi is terrible. Even with the paid "premium" wifi, I had to cancel my work Zoom meetings and could barely open my emails. It would not be a problem if the 4g was fast enough, but it is saturated during the holiday. -The bed's cushions were quite uncomfortable, very hard and very high - The sewage smell on the premises was very strong -The sauna is barely hot - The gym is a joke with only ONE dumbbell (and 5 kg max on it) - They woke us up at 6am with their petrol based snow removing machine. Just so that the sidewalks could be ice instead of fresh snow... -The reception is only opened a couple hours a day. ##### Marie Stayed 7 nights in Feb 2022 ### 8/10 Good #### SOUBEYRAN 27 Feb 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication La résidence se trouve dans la station mais excentrée et comme il est très difficile de se garer à proximité, tout se fait en navette qui passent toutes les 20 min. Faisable mais pas des plus pratique. L'accès aux pistes se fait après 12-15 min chaussures de ski au pied, pas idéal non plus, sinon on prend la navette en centre station pour le retour. Les lits ne sont pas faits à l'arrivée. Ce sont des petits plus qui font la différence avec d'autres établissements dans lesquels on a séjourné. Nous avons aimé le personnel très sympathique et serviable et la piscine et l'espace détente. ##### SOUBEYRAN Stayed 7 nights in Feb 2022 ### 2/10 Terrible #### Verified traveller 20 Feb 2022 Disliked: Cleanliness, room comfort Le ménage très mal fait ##### Verified traveller Stayed 7 nights in Jan 2022 ### 8/10 Good #### robert 7 Jan 2022 Liked: Cleanliness, room comfort, communication #### Séjour ski Pas de parking disponible à l arrivée. Obliger de se garer assez loin !!! Wifi payant pour une résidence 4 étoile c est un peut fort de café !!!! Sinon appartement bien. Très bon lit avec salle d'eau. ##### robert Stayed 7 nights in Dec 2021 ### 8/10 Good #### Verified traveller 9 Jul 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication Super hébergement, dommage que la piscine ferme à 19h. Sinon rien a dire c’était parfait ! ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Verified traveller 5 Jul 2021 Liked: Cleanliness, room comfort, communication RAS, parfait. ##### Verified traveller Stayed 1 night in Jul 2021 ### 8/10 Good #### nathalie bozon, Ht savoie 3 Feb 2021 Liked: Cleanliness, property conditions & facilities, communication Personnel très agréable. Résidence calme. Service de boulangerie dans résidence c est un plus. ##### nathalie bozon Stayed 2 nights in Jan 2021 ### 8/10 Good #### Markus 16 Sept 2020 Liked: Cleanliness, room comfort Disliked: Communication #### Sehr schöne Studios, zentral gelegen Wir hatten ein modern eingerichtetes Studio mit einem wunderschönen Blick von der Terrasse. Die Küche ist gut ausgestattet. Das Zimmer war sehr sauber. Leider gab es bei unserer Ankunft eine längere Diskussion, weil unsere vorausbezahlte Reservierung nicht vorlag. Die Diskussion wäre für uns als Gäste weniger stressig gewesen, wenn meine Französichkenntnisse besser oder die Rezeption besseres Englisch gesprochen hätte. ##### Markus Stayed 1 night in Sep 2020 ### 10/10 Excellent #### HCCLEG, Beynost 10 Mar 2020 Liked: Cleanliness, amenities Appartement propre très fonctionnel et spacieux. Avec toutes les commodités. ##### HCCLEG Stayed 2 nights in Mar 2020 ### 8/10 Good #### Christian, La Roche sur Foron 2 Mar 2020 Liked: Cleanliness, amenities Chambre cosi et agréable avec un équipement très complet. Espace Piscine Sauna Hammam très agréable et compris dans le prix du séjour Parking / Wifi en supplément !!! ##### Christian Stayed 1 night in Feb 2020 ### 6/10 Okay #### Anonymous, Portugal 27 Jan 2020 Liked: Staff & service, property conditions & facilities The Reception staff, in particular, Maureen, were excellent and very helpful and professional. The facilities were limited and inconvenient, due to ‘opening hours’! Reception ‘not manned’ in afternoons/night. IE: can’t use Spa if staff aren’t available to give key! No back-up or contact for any emergency - fire/lift. No safety deposit box. It was not acceptable to check own extensive inventory and clean room and take off bed linen, before leaving! A professional clean of room, utensils, crockery etc., would be expected. No salt put on paving or steps outside the hotel, when it snowed and was icy! ##### Anonymous Stayed 3 nights in Jan 2020 ### 4/10 Poor #### Verified traveller 1 Sept 2019 Liked: Cleanliness, staff & service Disliked: Amenities Had to make our own bed. No tea and coffee. No bathroom amenities. ##### Verified traveller Stayed 1 night in Aug 2019 ### 4/10 Poor #### Hadar 31 Jul 2019 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### צריך להיות מוכנים לתשלום רב נוסף לשירותים נוספים. הדירה ומיקום הדירה מצויינים, אבל לא היה מספיק ברור בעת הרישום שהמלון אינו מספק שמפו, מרכך, סבון, נייר טואלט, אינטרנט, סבון כלים או טבליות למדיח. כאשר הגענו ב- 20:05 (5 דקות לאחר שמונה בערב) פקידת הקבלה כבר יצאה ולכן הצ'ק-אין נעשה בשיחת טלפון והושאר לנו מפתח. פקידת הקבלה לא הייתה מוכנה לחכות 5 דקות עד שנגיע. ביום השני לאירוח חזרנו לדירה בתשע בערב אבל לא יכולנו להיכנס משום שהקוד בכל המבנים הוחלף ללא הודעה או שיחת טלפון. היות וירד גשם והיה קר, היה מצב מאוד לא נעים למשפחתי בגלל שלקח לנו שעה וחצי עד שמצאנו מישהו שיודע את הקוד החדש. הייתה הרגשה חזקה אצל כל האורחים, שבעלי המלון יעשו הכל כדי לחלוב את האורחים. ניתן לקבל נייר טואלט, אינטרנט, סבון, שמפו, מרכך, סבון כלים או טבליות למדיח בתשלום מופרז מאוד. ##### Hadar Stayed 3 nights in Jul 2019 ### 8/10 Good #### Verified traveller 22 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities J’eta déçu qu’ils n’ont pas voulous me donner un peu de temps extra de dégager mon appartement. J’ai un a grand accident de vélo le jour avant, et ils not même pas voulou me donner 30 minutes extra pour me dégager des résidences. On ne peut nettoyer tous les apartes au même temps quand même. J’ai trouver ça très mauvais service / très desagreable ##### Verified traveller Stayed 3 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller 1 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Accueil chaleureux, résidence et appartement très propre. A 10min à pied de l office du tourisme. 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