Hat Creek Holidays from £716

Don’t expect decent service. The staff seems to be terribly frustrated to work there and takes it out on guests who ask basic questions. I had booked a room with a queen bed via Expedia and the front desk person gave me one with 2 double beds. He also charged me for the room despite me showing him the booking via Expedia and the fact that I had already paid a portion of the charges and only owed remaining balance. He double charged me and said he cannot do anything and refused to change rooms to the one I originally booked. Won’t recommend to anyone unless you are ok dealing with a short tempered staff that seems to act like they are doing you a massive favor by letting you stay at the hotel.

You need to pay $12 parking which is not listed

Stayed for one night and experience was great. Highly recommended.

Staff was very friendly and accommodating. My room was a little warm so I asked to be moved. I was told that the AC actually turns off after no motion or activity in the room. Not sure how true that is. But it was unusually humid and sticky in the room. I did not get a good nights rest for the three nights I was there. The property itself is a little outdated, but that I’m sure leads to the charm. I do feel like pictures online should reflect the true character of the hotel. I don’t believe there was enough picture. Had I seen more, I probably would not have chosen this hotel. Smelled a little old as well. I’m sure someone else would love it, but it was not for me.