Title: Homewood Suites by Hilton Hartford Downtown Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Homewood Suites by Hilton Hartford Downtown Luxury aparthotel with free breakfast and free local area shuttle ![TV, pay films](https://images.trvl-media.com/lodging/2000000/1530000/1523000/1522917/fc99a603.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Full-sized fridge, microwave, stovetop, dishwasher](https://images.trvl-media.com/lodging/2000000/1530000/1523000/1522917/dc8691ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1530000/1523000/1522917/3257cf5d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV, pay films](https://images.trvl-media.com/lodging/2000000/1530000/1523000/1522917/fe44abe8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1530000/1523000/1522917/7a25d4bc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Homewood Suites by Hilton Hartford Downtown is centrally located, offering free breakfast, airport shuttle, and grocery shopping service. Travelers value the dry cleaning, meeting spaces, and multilingual staff who assist with navigating the property and downtown area. 8.0 Very good ## Popular amenities - Kitchen - Parking available - Breakfast included - Pet-friendly - Gym - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1522917&PinnedHotelID=1522917&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1522917&PinnedHotelID=1522917&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1522917&PinnedHotelID=1522917&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1522917&PinnedHotelID=1522917&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1522917&PinnedHotelID=1522917&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1522917&PinnedHotelID=1522917&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1522917&PinnedHotelID=1522917&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1522917&PinnedHotelID=1522917&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/3000000/2950000/2943100/2943093/5cf369a5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Hartford/East Hartford East Hartford - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 1,050 reviews £74 includes taxes & fees 23 Nov - 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Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 1,015 reviews £121 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hartford-Hotels-Homewood-Suites-By-Hilton-Southington.h6476838.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=180005&destination=Hartford&destType=MARKET&latLong=41.76371,-72.685097&searchId=9179f06d-9366-41c7-bf12-57784f8d3ae0&top_cur=GBP) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/13100/13098/8b8c8338_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Hartford Cromwell Cromwell - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 692 reviews £109 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hartford-Hotels-Courtyard-By-Marriott-Hartford-Cromwell.h13098.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=180005&destination=Hartford&destType=MARKET&latLong=41.76371,-72.685097&searchId=9179f06d-9366-41c7-bf12-57784f8d3ae0&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1430000/1427800/1427784/f56ea49b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites by Hilton-Hartford South-Glastonbury, CT Glastonbury - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 1,002 reviews £114 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hartford-Hotels-Homewood-Suites-By-Hilton-Hartford-South-Glastonbury.h1427784.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=180005&destination=Hartford&destType=MARKET&latLong=41.76371,-72.685097&searchId=9179f06d-9366-41c7-bf12-57784f8d3ae0&top_cur=GBP) Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/810000/806000/805952/9589f0ec_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Marriott Hartford/Windsor Airport Windsor - Pool - Free airport shuttle - Pet-friendly - Parking included 8.4 Very good 1,010 reviews £139 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Hartford-Hotels-Marriott-HartfordWindsor-Airport.h805952.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=180005&destination=Hartford&destType=MARKET&latLong=41.76371,-72.685097&searchId=9179f06d-9366-41c7-bf12-57784f8d3ae0&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHartford-Hotels-Homewood-Suites-By-Hilton-Hartford-Downtown.h1522917.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHartford-Hotels-Homewood-Suites-By-Hilton-Hartford-Downtown.h1522917.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.76758%2C-72.67935&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KIhffvUOFaEd2__lAdRJWKOnoWU=) 338 Asylum St, Hartford, CT, 06103 #### What's nearby - Bushnell Park - 1 min walk - 0.0 miles - PeoplesBank Arena - 3 min walk - 0.2 miles - Bushnell Center for the Performing Arts - 8 min walk - 0.5 miles - Connecticut Convention Center - 13 min walk - 0.7 miles - Xfinity Theatre - 2 min drive - 1.4 miles #### Getting around - Hartford Union Station - 3 min walk - Hartford, CT (BDL-Bradley Intl.) - 22 min drive #### Restaurants - ‪Blackeyed Sally's - ‬1 min walk - ‪Max Downtown - ‬3 min walk - ‪Pigs Eye Pub - ‬1 min walk - ‪Agave Grill - ‬3 min walk - ‪Club NV - ‬2 min walk ## About this property ### Homewood Suites by Hilton Hartford Downtown Luxury aparthotel near Connecticut Convention Center You can look forward to free breakfast, an airport shuttle and a free food/drink shopping service at Homewood Suites by Hilton Hartford Downtown. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi. Other perks at this aparthotel include: - A free local area shuttle, self-parking (surcharge) and express check-out - A gift shop, a front desk safe and smoke-free property - Luggage storage, coffee/tea in reception and ATM/banking services Room features All 116 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and separate sitting areas. Other amenities include: - Hypo-allergenic bedding and sofa beds - Bathrooms with free toiletries and hairdryers - TVs with premium channels - Separate sitting areas, kitchens and full-sized fridge/freezers ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/16000000/15690000/15682300/15682208/9972142d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Candlewood Suites Hartford Downtown by IHG Downtown Hartford - Pet-friendly - Parking included - Free WiFi - Air conditioning 8.0 Very good 887 reviews £100 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=15682208&PinnedHotelID=15682208&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/28100/28055/5ff906fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baymont by Wyndham East Windsor Bradley Airport East Windsor - Breakfast included - Pet-friendly - 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Hartford East Hartford - Breakfast included - Parking included - Free WiFi - Air conditioning 7.6 Good 1,004 reviews £79 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=20462&PinnedHotelID=20462&HadPinnedHotel=true®ionId=-1&adults=2) ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/20000/11600/11504/4b04ee95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Economy Inn East Hartford - Parking included - Free WiFi - Air conditioning - Business services 5.8 560 reviews £68 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=11504&PinnedHotelID=11504&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 7 AM Minimum check-in age - 21 ### Check-out Check-out before 11 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 75.00 per pet, per stay Service animals are welcome, and are exempt from fees Up to 23 kg per pet ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Self-parking fee: USD 16 per day - Pet fee: USD 75.00 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Hilton Hartford Downtown Homewood Suites Hartford Downtown Homewood Suites Hilton Hartford Downtown Homewood Suites Hilton Hotel Hartford Downtown Hartford Homewood Suites Homewood Hartford Homewood Suites Hartford Downtown Hotel Hartford Homewood Suites Hilton Hartford Downtown Hotel Homewood Hartford Hartford Homewood Suites Homewood Suites by Hilton Hartford Downtown Hartford Homewood Suites by Hilton Hartford Downtown Aparthotel Homewood Suites by Hilton Hartford Downtown Aparthotel Hartford ## Frequently asked questions ### Is Homewood Suites by Hilton Hartford Downtown pet-friendly? > Yes, this property allows pets with a maximum weight of up to 23 kg per pet. There's a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees. ### How much is parking at Homewood Suites by Hilton Hartford Downtown? > Self-parking is available for USD 16 per day. ### What time is check-in at Homewood Suites by Hilton Hartford Downtown? > Check-in start time: 3 PM; check-in end time: 7 AM. ### What time is check-out at Homewood Suites by Hilton Hartford Downtown? > Checkout is at 11 AM. ### Where is Homewood Suites by Hilton Hartford Downtown located? > Located in Downtown Hartford, this luxury aparthotel is within a 15-minute walk of Bushnell Park and Connecticut Convention Center. PeoplesBank Arena and Hartford Downtown Farmers Market are also within 10 minutes. Hartford Union Station is only a 3-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Homewood Suites by Hilton Hartford Downtown Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 8.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 77 8 - Good 88 6 - Okay 20 4 - Poor 15 2 - Terrible 11 ### 8/10 Good #### jason 17 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Met my expectations Nice property, clean, good breakfast ##### jason Stayed 1 night in Mar 2020 ### 6/10 Okay #### NW 1 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities It was fine. The king suite was a good size. However. A fire alarm went off at 5 am and didn’t stop until 5:28 am. It was extremely disruptive and a bummer since we only had a one night stay. ##### NW Stayed 1 night in Dec 2019 ### 4/10 Poor #### Robert 25 Nov 2019 Liked: Staff & service Disliked: Cleanliness, room comfort #### Disappointed at Homewood Suites Hartford Downtown Hotels.com listed suites that have 2 beds in one room, with sofa bed in the other room. When we arrived, they informed us the hotel did not have any such rooms, only rooms with 1 King bed or the alternative was a 2-bedroom suite. We needed that so they upgraded us, thankfully. Unfortunately, our suite was not very clean and one bathroom had not been thoroughly cleaned at all - toothpaste still in the sink, hairs on the floor, some gross looking spots and stains on the walls, carpeting in one room had crumbs all over. The windows were filthy. It was extremely noisy outside at night, probably due to the pub nextdoor. Rowdy drunks howling at night, loud trucks driving by, etc. Very unpleasant compared to other Homewood Suites we have stayed in (Clinton, NY, San Diego, CA, etc.) Hotels.com needs to make certain the information they publish is accurate and reliable. ##### Robert Stayed 2 nights in Nov 2019 ### 8/10 Good #### Verified traveller 4 Nov 2019 Liked: Cleanliness, staff & service Disliked: Amenities Our stay at the Homewood Suites in Downtown Hartford was perfect for a 1-night stay for a concert at the XL Center. The hotel is literally RIGHT next to the XL, making it super convenient for anyone attending an event there. The staff was friendly, and check-in took less than 3 minutes. On site parking for $16/night. The hotel itself is pretty outdated, but clean. Our room had a full-size fridge, kitchenette, table, couch, etc. Full suite setup. Elevators a bit small and rickety. Only ice machines on the floor (no vending/drink machines). Hallway smelled like old cigarette smoke. Perhaps stuck in the carpets and wallpaper. Hotel dining was underwhelming: no dinner service on the weekends and no hotel bar. We had trouble getting in anywhere to eat before the show, so we were going to resort to the hotel service, to no avail. Breakfast only served until 10am on the weekend as well. ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Joanne 6 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay Very helpful staff at front desk and in the buffet area. ##### Joanne Stayed 1 night in Aug 2019 ### 2/10 Terrible #### Verified traveller 26 May 2019 Disliked: Cleanliness, property conditions & facilities, room comfort No hot water 0 water pressure ##### Verified traveller Stayed 1 night in May 2019 ### 8/10 Good #### Verified traveller 18 May 2019 Liked: Cleanliness, staff & service, amenities King two bedroom corner suite..shower in bathroom by kitchenette-shower handle was real tight hard to turn. it would stop before getting to hot. Had to force it and felt it would break. Counter by sink very small to have room for makeup/travel bag . For how big the bathroom is I suggest putting another counter/table in there to put makeup bag in while getting ready. ##### Verified traveller Stayed 1 night in May 2019 ### 10/10 Excellent #### Debra, New York 26 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great for XL Center Great location for attending events at XL Center ##### Debra Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Jennifer 26 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great experience ##### Jennifer Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Staci 21 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfy and clean The room was wonderful! Lots of space, nice little kitchen area, and I love when the sink is outside the bathroom. The bed was really comfy. Decent breakfast. Some great pubs right around the corner. Parking area isn't great but the hotel itself is really nice. ##### Staci Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Keith 18 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fun in Hartford We were in town for the weekend to meet our friends. The hotel was centrally located (we walked most places), and the staff was friendly and accommodating. ##### Keith Stayed 2 nights in Mar 2019 ### 2/10 Terrible #### Verified traveller 21 Jan 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort COCKROACH infested room! Previously my family booked a two night stay at the Homewood Suites by Hilton located at 338 Asylum St in downtown Hartford during the recent snow/ice storm. The first night was basically get settled in, shower and off to bed. The next day while my wife was opening a lower cabinet door she saw a very large cockroach and a second one that ran off. Immediately we called the desk and they sent a worker up who killed one of the two that were seen. Being completely grossed out and now uncomfortable we decided we no longer could remain in a room with cockroaches or a hotel for that matter. In the bad weather we drove nearly two hours home to sleep in out own bed. Hotel management did nothing to show a sincere apology. They did refund what would've the cost of the second night as they should have since we werent utilizing the room. I WOULD STAY AWAY FROM BOOKING THIS HOTEL ##### Verified traveller Stayed 1 night in Jan 2019 ### 10/10 Excellent #### Caroline 7 Jan 2019 Liked: Cleanliness, staff & service Front desk staff was excellent! Rooms were spacious and very clean. They were basic but had everything we needed. Even the pullout sofa was comfortable. ##### Caroline Stayed 1 night in Jan 2019 ### 10/10 Excellent #### Terry, Hartford 2 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superb stay! The front desk staff is superb! The dining experience is welcoming and comfortable. The staff there is great! ##### Terry Stayed 1 night in Dec 2018 ### 4/10 Poor #### JLH, Oak Park, Michigan 19 Oct 2018 Disliked: Cleanliness, property conditions & facilities, room comfort The hotel is old and smells like a senior citizens home. I went to get ice, the machine on my floor was broken. The machine on the next floor down had ice with black particles all over it. The shuttle driver was great! I would not recommend this hotel to anyone. ##### JLH Stayed 2 nights in Sep 2018 ### 8/10 Good #### merlee 16 Oct 2018 Disliked: Cleanliness, staff & service I ask for a crib nobody came with one, the pillows was very eww.Parking was not nice I feel like you guys should come up with free parking for a hotel. ##### merlee Stayed 1 night in Oct 2018 ### 4/10 Poor #### Scott, Cleveland, OH 15 Oct 2018 Liked: Cleanliness, staff & service Disliked: Room comfort I can't recommend this hotel for one major reason..the bar next door. The music and noise coming from them was so loud it was impossible to even attempt to sleep until it quieted down after 2:00AM. The hotel provided ear plugs but those were no help. The room was comfortable and the staff was very friendly but the noise from that bar cancelled out anything good about this hotel. ##### Scott Stayed 1 night in Oct 2018 ### 10/10 Excellent #### Jeff, Florence MA 31 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location. Nice hotel. Lots of space and we were able to bring out dogs for an extra fee. ##### Jeff Stayed 1 night in Jul 2018 ### 8/10 Good #### Bart 30 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel, quite town on weekend Clean and comfortable hotel with helpful and accomodating staff. The city of Hartford is very quite and low energy on weekend, if there’s not an event happening. ##### Bart Stayed 1 night in Jul 2018 ### 8/10 Good #### Verified traveller 12 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room was very clean and comfortable. The staff was friendly. We arrived on the Saturday before St Patrick’s day when Hartford was having their Parade. There was a bar next door that faced our window with people celebrating, the young lady at the desk saw we had young children, she upgraded us at no charge. Breakfast was really good. Great place to stay. ##### Verified traveller Stayed 1 night in Mar 2018 ### 8/10 Good #### Verified traveller 7 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Thumb up We have good time, hotel was nice and clean, breakfast was good, will go back. ##### Verified traveller Stayed 1 night in Jan 2018 ### 10/10 Excellent #### Terry Flowers, Hartford 1 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### All was superb! comfortable. ##### Terry Flowers ### 8/10 Good #### Andrew 29 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Near the civic center Very nice ##### Andrew Stayed 1 night in Nov 2017 ### 8/10 Good #### Todd, New York, NY 27 Nov 2017 Liked: Cleanliness, room comfort #### Fine, clean hotel in not so nice downtown. Hotel was centrally located, all was fine with hotel, nice front desk person gave upgrade at check in. In the evening, however, the front desk person was quite rude to all guests who were coming in, including me, as she literally shoved a pizzeria menu at me (for a place that closed an hour before) - not helpful at all. Would stay again if I needed to go to Hartford. ##### Todd Stayed 1 night in Nov 2017 ### 8/10 Good #### Shelley 24 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel. Nice hotel, nearby to the arena. The front desk lady that greeting us was exceptionally great. The bed was just ok - have slept in better hotel room beds. ##### Shelley Stayed 1 night in Nov 2017