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Reviews of Days Inn by Wyndham Hartford/Closest Downtown

2.5 out of 5
Days Inn by Wyndham Hartford/Closest Downtown
207 Brainard Rd, Hartford, CT

Reviews

6.6
Rating 10 - Excellent. 120 out of 653 reviews" "
Rating 8 - Good. 188 out of 653 reviews" "
Rating 6 - Okay. 138 out of 653 reviews" "
Rating 4 - Poor. 123 out of 653 reviews" "
Rating 2 - Terrible. 84 out of 653 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Stayed 1 night in Dec 2021

8/10 Good

Eileen

Liked: Room comfort
Disliked: Property conditions & facilities
It was OK
The hotel is a little run down. The toilet seat was cracked, the smoke detector appeared to be disabled. We could only get one channel on the tv and then it just shut down. On the upside the bed was very comfortable and the hotel was quiet.
Stayed 1 night in Dec 2021

8/10 Good

Tyrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a great option.
The hotel is very old, and gives the impression that it is not very clean. The walls and floors are thin - I was kept up most of the night with people stomping around the floor above. It was a non-smoking facility, but the bathroom reeked of cigarette smoke from another room as well. One of the staff members was certainly friendly, but that was the only redeeming quality. Would not recommend.
Stayed 1 night in Nov 2021

8/10 Good

Carol

Stayed 1 night in Nov 2021

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay for.
I stayed here with my daughter, for two days while she was dancing in a competition at the Convention center. The staff at the hotel were very friendly. Housekeeping came to our room and did a wonderful job. The hotel is very close to the downtown so that was great. This being said the hotel reeked of smoke and marijuana everywhere. My room smelled of smoke even though it was a non-smoking room. I opened the window for a while and it eventually cleared out. The sheets and blankets were clean but had stains (not sure if they are being bleached. The breakfast buffet was grab and go and there was a decent variety so that was good. The price was good which is the main reason why I booked it so I guess you get what you pay for.
Stayed 2 nights in Nov 2021

10/10 Excellent

kendal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel limpio excelente servicio cómodo y muy amable el staff muy cordiales amplió parqueo recomendado
Stayed 4 nights in Nov 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
When booking, I ensured that the room was a non-smoking room and upon arrival, the sign at check-in notes that the building is non-smoking. However once you go near the rooms, all floors reek of smoke. We also saw footprints on the ceiling and there was a crack in the wall in the bathroom. Other reviews noted dirty sheets, blood stains, and even cockroaches.
Stayed 1 night in Nov 2021

10/10 Excellent

linda s.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing. Omar is amazing as always…
Stayed 3 nights in Nov 2021

6/10 Okay

Catherine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2021

4/10 Poor

Ronda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude guests
Couldn't sleep because of a wild bunch of people on ours floor in the halls yelling all hours and a motor cycle that was playing his music and riding around in the parking lot
Stayed 1 night in Nov 2021

6/10 Okay

Cloris

Travelled with family
Disliked: Property conditions & facilities
Toilet seat broken there was a note in front lobby renovations were in progress but I couldn’t tell anything was worked on/upgraded.
Stayed 2 nights in Oct 2021

8/10 Good

jimmy

Stayed 1 night in Oct 2021

10/10 Excellent

Mena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Izayla

Stayed 1 night in Oct 2021

8/10 Good

Daniel

Stayed 1 night in Oct 2021

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2021

6/10 Okay

Sara

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Sketchy area
I give props to the hotel for trying to make good of what they have, but this place has seen better days for sure. The room was clean and the bed comfortable, but the building is showing wear. The area is sketchy and so uncomfortable to be in. There was shady people everywhere, I would never go again for that reason alone.
Stayed 1 night in Oct 2021

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing Stay
The bed was damp like a wet sponge, the room smelled of mildew, and shower was constantly dripping. We left the room early and drove back that night.
Stayed 1 night in Sep 2021

10/10 Excellent

Zakiyah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the hotel is converting to a non-smoking hotel.
Stayed 1 night in Sep 2021

2/10 Terrible

Dominique

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Days Inn Review
Lobby was not clean, staffing was outside smoking when we arrived. Almost every car in the dark parking lot was broken into. Made us feel very unsafe.
Stayed 1 night in Aug 2021

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Hannah

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Quick weekend stay
The room was very clean and nice. The beds were comfortable. However the property could use some updates. The staff was very pleasant. The surrounding area was not I did not feel safe walking to my car alone, which the parking lot is a little bit of a walk from the door. However over all the location was convenient we will stay again.
Stayed 3 nights in Aug 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff at the front desk was very nice and helpful. However, even though they now are a non smoking hotel the building still smells like weed. My room was okay for the most part. The walls had cracks and stains on the ceiling. Even my bed had a weird red stain and the blanket had a rip on it. The walls are pretty thin so you can hear when your neighbors down the hall are being intimate. For the most part my stay was going okay until around 11pm people were screaming back and forth at eachother right under my window. And that lasted until 1am. Overall its a okay hotel but I think the 119 I paid was too much for the condition of the room
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
The hotel is tucked into a back corner between fences and other buildings. It gives the impression of a sketchy neighborhood, but in reality, it’s probably just an older area. Inside is maintained well-enough. The staff is rude and would clearly rather be elsewhere…except the little older housekeeping guy. He was sweet.
Stayed 1 night in Aug 2021

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Douglas

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación al lado de la Inter estatal y excelente apoyo del personal, Jessica y Carlos fueron muy amables y con gran disposición para ayudar en las solicitudes que tuve, por otro lado el lugar está un poco aislado lo que me dio un sentido de no ser tan seguro y las opciones comerciales para comida y otros requiere un traslado en automóvil pues cerca hay muy pocas opciones y a distancias considerables, definitivamente no recomiendo caminar por ahí
Stayed 7 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
All the place smell like marijuana and we never saw the house cleaning people in our 5 nights .
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not a terrible place, front desk was friendly
The room was in decent shape. The biggest issue was the smoke detector is missing and there are just wires hanging out of the ceiling where it should have been.
Stayed 1 night in Jul 2021

2/10 Terrible

James

Disliked: Cleanliness
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was reasonably price. Basic and clean. Neighborhood was a little rough.
Stayed 1 night in Jul 2021

4/10 Poor

Elizabeth

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Cob webs in room with dirt all over ac vent. Holes in wall. People arguing in halls, shower missing door and towels were size of hand towels not to mention ruff and weird smell.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Excellent Front Desk Service
Room was never cleaned due to lack of staff.
Stayed 2 nights in Jul 2021

8/10 Good

Cay

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

ROBERT LAMOTTO

Disliked: Property conditions & facilities
Great hotel if I needed to get my hands on drugs …..junkies all over the area !! So horrible I did not even stay I left and headed up to Manchester conn. & spent the night up there where it was safe
Stayed 1 night in Jul 2021

6/10 Okay

EILEEN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a no-frills comfortable place to stay look no further. For the price that we paid we received a clean room with good AC, comfortable pillows and bedding, a nice TV, plenty of wall outlets and phone charging ports. The best surprise was the overhead rain shower head - so nice! The room had a kind of "white noise" effect that made it so you couldn't hear any noise in the hallway, so great for a good night's sleep. The morning buffet consisted of coffee and sugar items. Not for us, so we decided to eat elsewhere. However, if that is what gets you going in the morning, then go for it. The hotel was easily located near the expressway and there was a gas station near by. Overall, if we are back in this part of the country, we will stay here again.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and price
Stayed 1 night in Jul 2021

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. They don’t have much in the way of breakfast items onsite though.
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
It was very quiet i like that the rooms could have been cleaner
Stayed 3 nights in Jun 2021

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

6/10 Okay

Ochand

Travelled with group
The guys at the desk were very friendly and polite.
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not a clean place. The room I reserved smelled horrible, the microwave was broken and the beds were not done properly. I had to canceled my reservation and find another hotel. Nothing looked like the pictures online.
Stayed 2 nights in May 2021
Response from Assistant Manager on 26 May 2021
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thank you for the feedback.