BBQ/picnic Area

Reviews of Courtyard By Marriott Hartford/Windsor Airport

3 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 559 out of 941 reviews" "
Rating 8 - Good. 288 out of 941 reviews" "
Rating 6 - Okay. 60 out of 941 reviews" "
Rating 4 - Poor. 17 out of 941 reviews" "
Rating 2 - Terrible. 17 out of 941 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Rocco, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, service was good, room was nice and clean and convenient to the highway.
Stayed 1 night in Apr 2024

8/10 Good

Allison long

Liked: Property conditions & facilities
Great for night before traveling to the airport
Stayed 1 night in Mar 2024

10/10 Excellent

Lexi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk (Marc) was amazing and personable! He gave me a menu and all the good info😊
Stayed 1 night in Mar 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good not my greatest but good
Stayed 1 night in Feb 2024

8/10 Good

holly

Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Stayed 2 nights in Jan 2024
Response from Erica on 15 Feb 2024
Good day, Thank you for staying with us. We hope to welcome you again when you are in our area.

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
As expected
Stayed 1 night in Jan 2024

8/10 Good

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a huge bug in the bathroom…I called the front desk and someone came up
Stayed 4 nights in Jan 2024

10/10 Excellent

Dina

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Play spin the wheel
Such nice staff. Room cozy, clean, and quiet. I won a free item from food section. Great idea!!!!
Stayed 1 night in Jan 2024
Response from Erica on 15 Feb 2024
Good day, Thank you for staying with us. We hope to welcome you again when you are in our area.

10/10 Excellent

Sharon

Stayed 1 night in Jan 2024
Response from Erica on 15 Feb 2024
Good day, Thank you for staying with us. We hope to welcome you again when you are in our area.

4/10 Poor

Kevyn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled funny and found a couple bugs that looked like beetles or something like a beetle around the room. Front desk women was really nice but not sure if the cleaning staff took their time with the room.
Stayed 1 night in Dec 2023

2/10 Terrible

Judith

Stayed 1 night in Dec 2023

10/10 Excellent

Nivonchel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Beverly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable beds(full size). My friend and i only wish we were told about the complimentary breakfast when we cheked in so we would have had more time. It was closing when we got there:(
Stayed 1 night in Nov 2023

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was quite functional but dated . Bed needs upgrading . Shower was weak but hot water was plentiful .
Stayed 3 nights in Nov 2023

6/10 Okay

Steven, Natick

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Facility was dated and worn. The sink did not drain, wall tile was broken in bathroom. Area did not feel safe with entry door not latching
Stayed 1 night in Nov 2023

10/10 Excellent

Rosely, Bronx

Stayed 1 night in Nov 2023

8/10 Good

Uchente

Stayed 1 night in Nov 2023

6/10 Okay

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed that breakfast was so expensive. I also thought there would be a small refrigerator in my room but there wasn’t. I have medications that need refrigeration. Thankfully I had a small cooler in the car and could use the ice machine to foil it. Other than that everything was fine and the staff was friendly.
Stayed 1 night in Oct 2023

10/10 Excellent

Arunkumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty nice; ask for room close to the elevator.
Overall a pretty nice property but ONE mirror over face bowl sink outside of bathroom. No counter space - bummer. Closet mirror behind face bowl totally useless if someone is at the sink RIGHT behind you. Why not put it on a wall in the room so it can be used? Pillows that completely flatten out when used- No support. Front desk check in - meh. Lady wasn’t in a good mood. Elevators at both ends of LOOOONG hallways in the building. Be prepared to walk if your room is not close. And ASK for a room close to elevators if you have mobility issues. Room was clean and it was quiet during sleep hours.
Stayed 2 nights in Sep 2023

8/10 Good

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located to my event. The staff were very pleasant and super accommodating.
Stayed 1 night in Aug 2023

6/10 Okay

Terry

Travelled with family
Liked: Staff & service, room comfort
Maid service was exceptional
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room comfortable bed and pillows breakfast was not included and no free coffee either for the price of the room at least give me a coffee
Stayed 1 night in Aug 2023

10/10 Excellent

Dominick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Joseph, Weatherford

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were just fine. I didn't like the Starbucks setup. I just felt like something was lacking.
Stayed 1 night in Aug 2023

10/10 Excellent

Jon

Bergit and Erica (manager) were tremendous and helped me out of a family emergency. Can’t thank them enough!!!
Stayed 4 nights in Aug 2023

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and everything we needed. Breakfast items were overpriced. Bar drinks were overpriced.
Stayed 1 night in Jul 2023

10/10 Excellent

Hera

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

2/10 Terrible

Brandon

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Cleaning service opened our door while sleeping at 8:15am. Front desk called 3 times to ask for credit card on file after we gave our card while we checked in. Very busy weekend, utilizes the hotel for what is what meant for. To sleep. Unacceptable for the money we spent.
Stayed 1 night in Jul 2023

10/10 Excellent

Tunde

Stayed 4 nights in Jun 2023

6/10 Okay

Anna

Travelled with family
Liked: Staff & service
The room smelled a little and every night the room and hallway smelled like marijuana. There were limited elevators. The Lobby was a mike away unless you took the stairs, which we couldn’t due to an injury.
Stayed 3 nights in Jun 2023

8/10 Good

Juanita

Stayed 2 nights in Jun 2023

6/10 Okay

Tanya

Travelled with pets
Liked: Staff & service
The hotel is a bit outdated, but they take good care of it. Food is awful and ridiculously expensive. I was short on time each day and had to eat their food back in my room, most times I ended up throwing it out. The only saving grace food wise is they serve Starbucks, a huge plus. Every staff person I came across was extremely pleasant - they were the best part of the stay. I travel with my dog a lot and they have the highest pet fee I have EVER paid $100 - be aware of that. The grounds are beautiful, very green and very well cared for. Overall the stay was fine, but next time I’m in the area I might try somewhere else, I was really hoping this would be my go to!
Stayed 2 nights in Jun 2023

10/10 Excellent

Keisha

Travelled with partner
Liked: Cleanliness
Always clean, check-in is always fast and efficient. Only suggestion is complimentary breakfast!
Stayed 1 night in Jun 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Jun 2023

10/10 Excellent

Kerrilee

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was professional and warm.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Was great thanks
Stayed 1 night in May 2023

6/10 Okay

Mary Ann

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Eh.
The smell in the room was rough. A small coffee cost $4.08.
Stayed 1 night in May 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in May 2023

10/10 Excellent

Katharine J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff - coffee 24 hrs!
Stayed 2 nights in Apr 2023

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Madhukar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2023

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Pool would have been nice, but overall pleasant stay.
Stayed 1 night in Apr 2023

10/10 Excellent

Pascal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel. Good dining. Friendly staff
Stayed 1 night in Mar 2023

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the hotel was wonderful
Stayed 4 nights in Mar 2023