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Reviews of Knights Inn Harrisonville

1.5 out of 5
Knights Inn Harrisonville
1302 N Commercial St, Harrisonville, MO

Reviews

7.8

Good

Rating 10 - Excellent. 62 out of 181 reviews" "
Rating 8 - Good. 68 out of 181 reviews" "
Rating 6 - Okay. 26 out of 181 reviews" "
Rating 4 - Poor. 16 out of 181 reviews" "
Rating 2 - Terrible. 9 out of 181 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a king smoking room and paid for it but at check in I was told they didn’t have any smoking rooms. What was the point of reserving and paying weeks in advance when you don’t get what you reserved? Not happy about that at all
Stayed 2 nights in Apr 2024
Response from Mark on 29 Apr 2024
We are so sorry for the inconvenience!

4/10 Poor

Norman

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mark on 11 Apr 2024
We are sorry for the inconvenience!

8/10 Good

Barbara R

Small room but clean. Both staff members I interacted with were friendly and helpful. At door parking. Decent option if you’re looking for low cost lodging. Similar to Motel 6.
Stayed 1 night in Apr 2024
Response from Mark on 7 Apr 2024
Thank you so much for your feedback!!!

4/10 Poor

Rosemary

Travelled with partner
Disliked: Amenities
We stay at many lower priced hotels on our trips. Sometimes we are pleasantly surprised. This time not so m. Rom was ok. Internet worked. There basically isn’t a breakfast. I would have chosen a different hotel if I knew they set out one table in the reception area and you couldn’t even get toast.
Stayed 1 night in Mar 2024
Response from Mark on 27 Mar 2024
It’s say’s continental breakfast nothing hot! And we have milk 2 type of cereal and 2 type of juice hot coffee and muffins! I told you upon check in and you know where the breakfast area is! So you can cancel before you go in your room! We are happy to give you free cancellation before check in! Make sure when you get a room in future you make sure what they serve in breakfast before you check in! And sorry for the inconvenience!

6/10 Okay

Pat

Liked: Cleanliness, staff & service
It says free breakfast, all they have is coffee, muffins and 2 kinds of cold cereal!!!
Stayed 1 night in Mar 2024
Response from Mark on 26 Mar 2024
It’s says that free continental breakfast nothing hot! And it’s not only coffee there’s 2 types of juice and 2 types of cereals and muffins! who serves hot cereals?

2/10 Terrible

Paul

Disliked: Cleanliness
Nothing the guy running the place was very unprofessional very rude & made me feel unsafe with such a disrespectful Attitude
Stayed 1 night in Feb 2024
Response from Mark on 26 Feb 2024
You don’t even stay here! And made reservations for some homeless people and don’t even know how to make a reservation for someone else so keep your attitude with you! It’s took me hours to explain to you how reservation work and you still don’t understand! The guy who staying is understand that how reservation work but you don’t so don’t even says that we are unprofessional and rude!

8/10 Good

Treva

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is older but the room we stayed in looked like it has been updated. The beds were comfortable. Bathroom was tiny. We were in the area visiting family so only needed a place to sleep. Breakfast offered but we did not take advantage of that offering. Short drive to places to eat, Wal-Mart, Starbucks, Aldi's and gas stations. Also close to the highway to get to KC fast. The stay was nice and just what we needed.
Stayed 2 nights in Feb 2024
Response from Mark on 24 Feb 2024
Thank you so much for your feedback!!!

8/10 Good

Donald

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Mark on 28 Dec 2023
Thank you for your feedback!

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the price.
Stayed 1 night in Dec 2023
Response from Mark on 16 Dec 2023
Thank you so much for your feedback!

8/10 Good

Harold

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2023
Response from Mark on 9 Jul 2023
Thank you!

10/10 Excellent

Kathryn

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This property met my needs perfectly. Pet friendly, clean and comfortable, and economical. Check in was easy with pleasant staff.
Stayed 1 night in Jun 2023
Response from Mark on 19 Jun 2023
Thank you so much!

8/10 Good

Patrick

Stayed 2 nights in May 2023
Response from Mark on 9 Jul 2023
Thank you

4/10 Poor

raymond

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
The sheets were dirty looked like never changed. When we reported it the woman was very rude.
Stayed 1 night in Jan 2023
Response from Mark on 10 Jan 2023
We are so sorry for the inconvenience!

8/10 Good

Pam

Liked: Cleanliness
Took awhile before someone came to check in and when he got there he got a phone call and proceeded to talk while I waited. Overall nice place to stay
Response from Mark on 22 Dec 2022
We are Sorry about that! Thank you for feedback!

2/10 Terrible

crystal

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
They just throw all belongings away instead of letting you get them if forgotten
Response from Mark on 19 Dec 2022
For your kind information we don’t do that! We do keep the stuff that guest forget in room! We never do that!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely Updated
This is an older motel and very affordable. The owners have done many updates, bed was nice with good mattress and pillows, stylish headboard. Shower was newly tiled with new faucet. The sink vanity counter was a little high for face washing (my only complaint). Room had new mini-fridge, microwave and coffee-maker. Also grab-n-go breakfast in the lobby. My daughter had an issue with their door not locking and motel staff fixed it within 10 minutes, keeping us on-time for my nephew's wedding.
Stayed 1 night in Dec 2022
Response from Mark on 12 Dec 2022
Thank you so much for your feedback! We really appreciate!

8/10 Good

Pam

Liked: Cleanliness, staff & service
Our room was clean and spacious. Front desk was a little slow at being there but they were friendly.
Stayed 4 nights in Oct 2022
Response from Mark on 28 Oct 2022
Thank you so much for your feedback! We are sorry for the inconvenience!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older facility but recently remodeled, seemed to have fairly thin walls but would stay there again.
Stayed 1 night in Oct 2022
Response from Mark on 17 Oct 2022
Thank you so much for your feedback!

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2022

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family wedding
nice, comfortable!
Stayed 3 nights in Sep 2022
Response from Mark on 4 Oct 2022
Thank you so much for your feedback!

6/10 Okay

Margaret

Travelled with partner
Disliked: Cleanliness
Floors were filthy. Had on socks to go to bathroom during the night. They were filthy the next morning.
Stayed 1 night in Aug 2022
Response from Mark on 5 Sept 2022
Sorry for the inconvenience you had with your stay with us.!

8/10 Good

Kimberly, Crystal Lake

Liked: Cleanliness
Disliked: Amenities
Very old but cheap remodeling. Chair in room was very dirty. Seal on the bottom of entry door was half missing so light shown in from parking lot lights. I put a towel across the floor like a draft blocker to keep bugs out. Bed was ok. Pillows were good. Older gentleman working both days was a complainer about long shifts and no one wanting to work. That same employee sat in a lobby chair and stood outside smoking a lot!
Stayed 2 nights in Aug 2022
Response from Mark on 24 Aug 2022
Sorry for the inconvenience

10/10 Excellent

Lonnie

Stayed 1 night in Aug 2022
Response from Mark on 24 Aug 2022
Thank you so much for your feedback! We really appreciate!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Economical one-night stay.
Stayed 1 night in Aug 2022
Response from Mark on 15 Aug 2022
Thank you so much for your feedback!

6/10 Okay

JESSICA

Travelled with family
Liked: Staff & service
For the price and quick place to stop and stay it was ok. Sketchy people hanging around outside at midnight when we arrived. Bathroom door wouldn't shut, hotel room door barely shut-floor was uneven and door didn't want to open and close. Clean enough and staff was friendly.
Stayed 1 night in Aug 2022
Response from Mark on 14 Aug 2022
Sorry for the inconvenience you had with your stay with us!

6/10 Okay

Anthony

Stayed 2 nights in Jul 2022

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2022

6/10 Okay

Lincoln, Lincoln

Travelled with family and small children
Liked: Cleanliness, staff & service
It was a fine property. Nothing horrible, but we were only there for seven hours to sleep and the price was right.
Stayed 1 night in Jul 2022
Response from Mark on 25 Jul 2022
Thank you so much for your feedback

10/10 Excellent

Jerry

Stayed 1 night in Jul 2022
Response from Mark on 21 Jul 2022
Thank you so much for your feedback!

6/10 Okay

Pam

Disliked: Cleanliness, property conditions & facilities
Room had uncomfortable smell. Floor was not clean. Chair had dog hair in it.
Stayed 1 night in Jul 2022
Response from Mark on 3 Jul 2022
We are so sorry for the inconvenience you had with your stay with us!

8/10 Good

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Mark on 25 Jun 2022
Thank you so much for your feedback!!!

10/10 Excellent

Alan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy, but the price was right. Room was clean, bed was comfortable, shower was hot, and TV worked. Good nights sleep at a fair price. Would stay there again if in the area.
Stayed 1 night in Jun 2022
Response from Mark on 23 Jun 2022
Thank you so much for your feedback!!

10/10 Excellent

Megan, Fayette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and the rooms were clean.
Stayed 1 night in Jun 2022
Response from Mark on 22 Jun 2022
Thank you so much for your feedback! We really appreciate!

10/10 Excellent

Cassy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and greta hospitality. Loved the eco friendly prodcuts and the bed and pillows-WONDERFUL
Stayed 1 night in May 2022
Response from Mark on 22 Jun 2022
Thank you so much for your feedback! We really appreciate!

8/10 Good

Lois

Travelled with family
Liked: Staff & service
The staff was friendly, the extended continental decent, and it was all fairly clean. I did however rent a room for THREE adults, and I was given a room with 1 king bed, no pullout. The room was really small. I asked about the 3rd person after I had checked in, and didn’t receive a response. I also wanted a handicap room and they have one that was occupied for the next 3 weeks, the desk clerk told me. I would stay here again, since I have family near by, but I would make sure they were clear on what I was booking. I woukdnt want to have to go buy another blow up mattress or drag my own shower chair.
Stayed 1 night in May 2022
Response from Mark on 22 Jun 2022
Thank you so much for your feedback! And are so sorry for the inconvenience!

10/10 Excellent

Terrance

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints what so ever. Excellent check in, friendly service. Room far exceeded our expectations. Had all the amenities normally found in five star motels. Very impressed with everything not to mention a very affordable rate. Highly recommend this motel to anyone wanting excellent service, affordable rates and courteous staff. All our heartfelt thanks to the owners, management and staff.
Stayed 2 nights in May 2022
Response from Mark on 22 Jun 2022
Thank you so much for your feedback! We really appreciate!

2/10 Terrible

Fred

Stayed 1 night in May 2022

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and courteous
Stayed 1 night in Apr 2022

6/10 Okay

Alexis

Stayed 1 night in Apr 2022

6/10 Okay

Michelle

Liked: Staff & service
3/17-18/22 OK
Was a little more run down than we expected. Office is not marked so you don't know where to go to check in. Staff was very nice and accommodating. Room was clean but back side of doors were dirty. All the light bulbs were "super bright" and need to be a lower color, (we had to unscrew several). Front door needed a bottom seal and Could see light around Heat / A/C unit. For the cost, it is a basic place to sleep for a couple nights but don't expect fancy!
Stayed 2 nights in Mar 2022
Response from Mark on 24 Mar 2022
We are so sorry for the inconvenience you had with your stay with us!

8/10 Good

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Doesn’t Have to be Expensive
Our room was small but comfortable. It was clean, but could use some detailing, like scrubbing the bathroom floor especially in the corner spaces and washing the blanket on the bed. I appreciated the updates in decor and furnishings. For the money, it was fine.
Stayed 1 night in Mar 2022
Response from Mark on 29 Mar 2022
We appreciate your feedback and sorry for the inconvenience!!!

6/10 Okay

Tiffany

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
The parking isn't the best I had to park 8 doors down from my room which was inconvenient to say the least, the wifi didn't work half of the time and the water wasn't very hot even turned all the way up. It was clean though.
Stayed 2 nights in Feb 2022
Response from Mark on 28 Feb 2022
we are so sorry for the inconvenience you had with your stay with us.

10/10 Excellent

Jada

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small for a single mom with two kids, but that just made it easier to heat. No concerns with safety of the area or the property, and very close to grandma's house, which is the reason for the trip and the stay. Very pleased that an affordable and convenient option was readily available.
Stayed 2 nights in Feb 2022
Response from mark on 28 Feb 2022
Thank you so much for your feedback.! we really appreciate.!

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Mark on 19 Dec 2021
Thank you so much for your feedback! We really appreciate your feedback!

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed, clean room with extra amenities. Only negative was some noisy guests next door.
Stayed 1 night in Dec 2021
Response from Mark on 13 Dec 2021
Thank you so much for your feedback! And we are sorry about the inconvenience you had with your stay!

4/10 Poor

Paul

Stayed 1 night in Dec 2021
Response from Mark on 12 Dec 2021
Thank you so much for your feedback! And we are sorry for any inconvenience you had with your stay!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Mark on 7 Dec 2021
Thank you so much for your feedback! We really appreciate your feedback and business!

10/10 Excellent

Allan

Liked: Cleanliness
Disliked: Staff & service
Older property seems clean attendant hard to understand.
Stayed 1 night in Nov 2021
Response from Mark on 7 Dec 2021
Thank you so much for your feedback! We really appreciate your feedback and business!

2/10 Terrible

Tracy

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't even stay there, because as soon as I open the door there's a roach crawling on the tabel. I left.
Stayed 1 night in Nov 2021
Response from Mark on 15 Nov 2021
We are so sorry for the inconvenience you had with us!

8/10 Good

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older but good renovations going on. jp
Stayed 1 night in Nov 2021
Response from Mark on 17 Nov 2021
Thank you so much for your feedback! We really appreciate!