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"The room service was poor. The tub did not have a stopper and it took all week for that to be fixed. The maid service did not leave adequate towels. I would never stay there again"

"Cet avis s'adresse surtout aux personnes, qui, comme moi, n'ont pas l'habitude de réserver cette catégorie d'hôtel. Ce séjour de rêve était un cadeau d'anniversaire pour deux amies qui sont nées à quelques jours d'intervalle. Les + : Evidemment le cadre est magnifique, tant l'intérieur que l'extérieur, avec un accès direct au parc du château de Versailles. La piscine est magnifique et assez grande pour nager (certains hôtels proposent des photos en trompe l'oeil, ce n'est pas le cas ici). Un maître-nageur est présent. Le petit déjeuner se compose d'un buffet où il y en a pour tous les goûts. A notre retour du dîner, nous avons constaté que notre chambre avait été préparée pour la nuit. Notre chambre disposait d'un petit balcon et le sol de la salle de bain est chauffée. Les - : On vous demandera une caution de 100 € par nuit et par personne à votre arrivée (je le mets dans les moins car cela ne m'était jamais arrivé dans un hôtel auparavant ; seulement pour des réservations d'appartement). Ma caution a été libérée très rapidement après mon départ mais une autre caution de 20€ a été bloquée à mon insu sur la carte que j'ai utilisé pour payé la taxe de séjour ; apparemment c'était une erreur. Le dress code de la piscine n'est pas clair et a froissé mon amie anglaise. Son maillot de bain une pièce style robe (magnifique au demeurant) n'a pas plu ; il a donc fallu y faire un noeud pour faire disparaitre la "jupette". Donc tenez vous en aux maillots de bains classiques !"

"No food onsite. Main issue. Otherwise it’s conveniently located. Walk to Versailles palace n gardens n rooms are very pretty and good sized. We got the deluxe. Staff very helpful."

"Excellent location close to the palace and the RER C train station, making it an easy trip to/from Paris."

"Very clean. Has secure cycle storage. Staff friendly and helpful"

"Breakfast was good, it could benefit from fresh fruit like melon and grapes, and maybe a better selection of lacto free options. Our first and only dinner in the restaurant was unfortunately a huge disappointment as the food was obviously microwaved and it was still cold when it came to the table. Overall the hotel experience was very good, situated in a great place with easy access to central Paris. Beds where comfortable and no noise from the street or other patrons. Underground parking for a fair fee per night. Would definitely recommend it to friends and family."

"Clean and modern room, with great layout for families with the toilet separate from the main bathroom / shower / sink. While we didn’t take advantage of the food, there were quite a few people in the restaurant when we walked by in the evening. Staff were very helpful and responsive to any additional needs, such as additional bedding, towels, etc. Very good location, with easy access to train for traffic-free and affordable transport into the heart of Paris within half hour door-to-door."

"There was absolutely nothing there for kids . The restaurant was close only open for breakfast "

"We recently had a three-night stay at this hotel. The location between Pontoise and Cergy-Pontoise made it possible to easily access the train station in either location without a problem. This property is also about a 15-minute walk from the 3 Fontaines shopping center. We arrived quite late on our first night, but the night watchman let us in and checked us in cordially and efficiently. He made sure that we could access the wifi and that all of our questions had been answered. We were greeted warmly for breakfasts. They were very good, offering both a few hot items and a variety of cold items. Everything was well organized, and the dining area was calm while we were there. Our room was small, but everything in it worked, and it had been satisfactorily cleaned. The only issue we had was with the shower. It was difficult to climb in and out over the side of a bathtub without any safety equipment. Also, when taking a shower, water leaked out from under the glass surrounding the shower. "