Search Hotels Near Harbor Point Yacht Club, West Alton

"An event was occurring in the ballroom right above our room. It was after 9 pm and the room was bouncing and creaking with the dancing and hopping up and down, enough to feel like motion sickness. We requested to be moved and the staff person said they were fully booked, and was rude about the situation. I checked the website and discovered the staff lied and several rooms were available that night. We were moved to another room where the toilet was broken and the shower head didn’t work. "

"The hotel, in the hallways, either smelled strongly of takeout or cigarette smoke. The egress stairs were key card locked from the inside. The room itself was rather warm and humid, so the A/C unit was extremely necessary, but if you ran it, the room would fill with the smell of old cigarette smoke as if someone just lit up. The corners in the room look as od they have never been touched with a broom, mop, or any cleaner. The floor around the toilet is no different. There was mold growing in the poorly applied chalking arpund the bathtub. The floors is very uneven and the toilet is very short and poorly installed, so if you have trouble getting around or are disabled, it would be very hard to move around in the room safely. Overall it was a very diappointing stay. "

"I like this hotel but the air was out in the entire hotel my entire stay. A funny old folks home smell to it but overall it’s cool."

"Well I’m not a complainer, but we thought the casino was not the cleanest, empty beer cans full ashtrays and not sure when the last time a machine was wiped off. We went to the sports bar for a quick dinner and a couple of drinks the waitress was ok but they can’t answer a question. Never got the drink that I ordered, finally told them to forget it. Anyway make sure you have your hand sanitizer if you plan on spending time in the casino! "

"No microwave or refrigerator in rooms. Broken hand rails in stairwell. Shortage on courtesy cookies."

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"Everything seemed more like a cheap motel. Room service came in a cardboard box. No one knew how to cast to the TV. All Apps and no service. No cash excepted. The valet did call a cab for us that was helpful everything else seemed sub-par."

"Great property and friendlystaff"

"Clean room, helpful staff"