Title: Shangri-La Songbei, Harbin Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=1510&destination=Harbin%2C+Heilongjiang%2C+China&selected=17038211&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shangri-La Songbei, Harbin Travelers can indulge in traditional treatments while enjoying garden views, then savor authentic Chinese cuisine at two distinct on-site restaurants. ## Photo gallery for Shangri-La Songbei, Harbin ![Indoor pool - Shangri-La Songbei, Harbin (Harbin)](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/551eb3fe.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; Chinese cuisine - Shangri-La Songbei, Harbin (Harbin)](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/1124a05a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Shangri-La Songbei, Harbin (Harbin)](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/2f6276e0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Shangri-La Songbei, Harbin (Harbin)](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/ebc3adc7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite, 1 King Bed, River View | Bathroom | Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead - Shangri-La Songbei, Harbin (Harbin)](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/4c7eecd1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Shangri-La Songbei offers a peaceful retreat in Harbin's historic charm. Book rejuvenating massages at Chi The Spa or relax in the indoor pool after exploring. Enjoy free WiFi and delicious local Chinese flavors at the hotel's two restaurants. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Hot tub - Spa - Parking included - Free Wi-Fi - Restaurant £63 includes taxes & fees 27 Mar - 28 Mar ## Room options ### Check availability for these dates Tonight [Mar 26 - Mar 27](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=17038211&PinnedHotelID=17038211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=17038211&PinnedHotelID=17038211&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 27 - Mar 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=17038211&PinnedHotelID=17038211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=17038211&PinnedHotelID=17038211&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=17038211&PinnedHotelID=17038211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=17038211&PinnedHotelID=17038211&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=17038211&PinnedHotelID=17038211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=17038211&PinnedHotelID=17038211&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Panoramic River View King ![Panoramic River View King | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/95855e2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic River View King - River view - 452 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Panoramic River View Twin ![Panoramic River View Twin | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/eff62230.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic River View Twin - River view - 452 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Room, 1 King Bed, River View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/1dcd859c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, River View 10.0 Exceptional 1 review - River view - 452 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 2 Single Beds, River View ![Deluxe Room, 2 Single Beds, River View | Bathroom | Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/b1fca62f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds, River View - River view - 452 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Horizon Deluxe, Room, 1 King Bed, River View ![Horizon Deluxe, Room, 1 King Bed, River View | Bathroom | Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/e59888a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Deluxe, Room, 1 King Bed, River View 10.0 Exceptional 1 review - River view - 452 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Horizon Deluxe, Room, 2 Single Beds, River View ![Horizon Deluxe, Room, 2 Single Beds, River View | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/68ad4f3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Deluxe, Room, 2 Single Beds, River View - River view - 452 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Horizon Panoramic River View King ![Horizon Panoramic River View King | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/7a83eb27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Panoramic River View King - River view - 452 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite, 1 King Bed, River View ![Executive Suite, 1 King Bed, River View | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/da50a378.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, River View - River view - 980 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, City View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/ca296e54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View 10.0 Exceptional 1 review - City view - 452 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 2 Single Beds, City View ![Deluxe Room, 2 Single Beds, City View | City view from property](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/d487f17c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds, City View - City view - 452 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Room, 1 King Bed, City View (Horizon) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/ca296e54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, City View (Horizon) - City view - 452 sq ft - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHarbin-Hotels-Shangri-La-Songbei.h17038211.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHarbin-Hotels-Shangri-La-Songbei.h17038211.Hotel-Information) ## About the area Located in Song Bei, a neighbourhood in Harbin, Shangri-La Songbei, Harbin is near a metro station. Heilongjiang Provincial Museum is a cultural highlight and some of the area's popular attractions include Harbin Ice and Snow World and Harbin Amusement Park. Saint Sophia Church and Jile Temple are two other places to visit that come recommended. [Visit our Harbin travel guide](https://www.expedia.co.uk/Harbin.dx1510) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.80419%2C126.55346&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LCNqCrX1kFmsRzVJkGh2AV_nZOk=) 1 Songbei Avenue, Songbei District, Harbin, Heilongjiang, 150028 ### What's nearby - Harbin Ice and Snow World 3 min drive \- 2.1 miles - Siberian Tiger Park 4 min drive \- 2.6 miles - Heilongjiang Science and Technology Museum 5 min drive \- 3.3 miles - Harbin Polarland 5 min drive \- 3.5 miles - Harbin Exhibition Hall of Arts and Crafts of Ice and Snow 7 min drive \- 3.8 miles ### Getting around - Harbin Railway Station 20 min drive - Harbin (HRB-Taiping Intl.) 46 min drive ### Restaurants - Starbucks 5 min drive - 柴火铁锅炖 3 min drive - Starbucks 星巴克 2 min drive - KFC 肯徳基 4 min drive - Swan Castle 9 min drive ## About this property ### Shangri-La Songbei, Harbin Luxury hotel near Harbin Ice and Snow World Located close to Saint Sophia Church and Heilongjiang Provincial Museum, Shangri-La Songbei, Harbin provides a coffee shop/cafe, dry cleaning/laundry services and a health club. Treat yourself to a facial, a massage or a body treatment at Chi, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a steam room. You'll also enjoy the following perks during your stay: - An indoor pool - Free self-parking - Limo/town car service, buffet breakfast (surcharge) and express check-out - Express check-in, meeting rooms and a 24-hour front desk Room features All 344 rooms include comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. Other conveniences in all rooms include: - Children's dinnerware and children's books - Bathrooms with rainfall showers and deep-soaking baths - 43-inch LED TVs with cable channels - Full-sized fridge/freezers, coffee/tea makers and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/450000/440600/440520/c041f2ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Harbin Dao Li - Pool - Hot tub - Parking included - Free Wi-Fi 8.4 Very good 197 reviews £59 includes taxes & fees 28 Mar - 29 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=440520&PinnedHotelID=440520&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/3000000/2310000/2307400/2307320/15c70dbd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield by Marriott Harbin Downtown Harbin City Center - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 64 reviews £37 includes taxes & fees 6 Apr - 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Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Train station pick-up and drop-off shuttle (surcharge) - Limo/town car service - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 185 for adults and CNY 92.50 for children - 2 restaurants - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - 大堂酒廊 Lobby Lounge - 松咖啡全日制餐厅 Café Song - 香厨中餐厅 Shang Kitchen ### Things to do - Full-service spa - Health club - Hot tub - Indoor pool - Sauna - Steam room ### Family friendly - Children's books - Children's dinnerware - Children's toys - In-room full-sized refrigerator/freezer - Indoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Luggage storage - Safe at front desk - Shared refrigerator ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - Business centre - Meeting rooms ### Full-service spa - Facials - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in room - Braille/raised signage - Handrails in hallways - Handrails in stairways - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom ### More - 28 floors - Art Deco architecture - Banquet hall - Built in 2017 - Designated smoking areas ## Room amenities ### Bedroom - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Deep soaking bathtub - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Toothbrush and toothpaste - Towels provided ### Entertainment - 43-inch LED TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Full-sized refrigerator/freezer - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Iron/ironing board - Laptop workspace - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 350.0 per stay. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 185 for adults and from CNY 92.5 for children - Airport shuttle fee: CNY 430 per vehicle (one-way, maximum occupancy 3) - Rollaway bed fee: CNY 350.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The listed child breakfast fee applies to guests age 11 and younger. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Songbei Shangri-La Harbin Hotel Songbei Shangri-La Hotel Songbei Shangri-La Songbei Shangri La Harbin Songbei Shangri La Harbin Shangri Songbei, Harbin Harbin Shangri-La Songbei, Harbin Hotel Shangri-La Songbei, Harbin Harbin Shangri-La Songbei, Harbin Hotel Harbin ## Frequently asked questions ### Does Shangri-La Songbei, Harbin have a pool? ### How much does it cost to stay at Shangri-La Songbei, Harbin? ### Is Shangri-La Songbei, Harbin pet-friendly? ### How much is parking at Shangri-La Songbei, Harbin? ### What time is check-in at Shangri-La Songbei, Harbin? ### What time is check-out at Shangri-La Songbei, Harbin? ### Does Shangri-La Songbei, Harbin provide a shuttle to the airport? ### Where is Shangri-La Songbei, Harbin located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Shangri-La Songbei, Harbin Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 6.6 Location ### 9.2 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 41 8 - Good 10 6 - Okay 4 4 - Poor 1 2 - Terrible 0 ## Reviews Verified ### 10/10 Excellent #### Debra 22 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities This hotel was amazing! The food was fabulous at the buffet restaurant and the price was very reasonable. The service was top notch. ##### Debra Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Jansen 12 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room ##### Jansen Stayed 5 nights in Feb 2026 Verified ### 10/10 Excellent #### Xiaoyin 11 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything has been good. Nice staff and everything. ##### Xiaoyin Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Share Lin 12 Jan 2026 Liked: Cleanliness, property conditions & facilities The room are nicer in Songbei Shangri than Shangri Harbin . Much newer , bed are more comfortable . ##### Share Lin Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Zhao 18 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a great experience to live here. Nice staff and quite. ##### Zhao Stayed 4 nights in Aug 2023 Verified ### 10/10 Excellent #### Geraldine 8 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel staff was very helpful in organising our activities. We needed to purchase additional suitcases and they even guided us through an online purchase which was in Mandarin. Breakfast selection was brilliant. Perfect location. ##### Geraldine Stayed 3 nights in Dec 2024 Verified ### 8/10 Good #### Zachary 15 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room smelled a little like smoke and was not the cleanest. However the staff is awesome and the property has multiple restaurants. ##### Zachary Stayed 2 nights in Jan 2024 Verified ### 10/10 Excellent #### Christoffel 27 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The room is clean, spacious, staff were friendly ##### Christoffel Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### lisen 4 Mar 2026 Liked: Cleanliness Quite good ##### lisen Stayed 4 nights in Dec 2025 Verified ### 10/10 Excellent #### Dragan 20 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel ##### Dragan Stayed 4 nights in Sep 2024 Verified ### 10/10 Excellent #### Gerhard 19 Feb 2025 Liked: Cleanliness Excellent Basis to get around Harbin. Kind people. ##### Gerhard Stayed 3 nights in Feb 2025 Verified ### 10/10 Excellent #### Gerhard 20 Feb 2025 Liked: Cleanliness Everything excellent ##### Gerhard Stayed 1 night in Feb 2025 Verified ### 8/10 Good #### Yu Donald 8 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very typical Shangri la style but too far from downtown ##### Yu Donald Verified ### 10/10 Excellent #### Maik 17 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Es war alles perfekt - ganz tolles Team - vielen Dank für den liebevollen Aufenthalt in Ihrem wunderschönen Hotel. ##### Maik Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### JEONGHOON 6 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 좋아요 ##### JEONGHOON Stayed 3 nights in May 2025 Verified ### 10/10 Excellent #### JEONGHOON 6 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 좋아요 ##### JEONGHOON Stayed 3 nights in May 2025 Verified ### 10/10 Excellent #### JEONGHOON 6 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 출장 숙소 좋음 출장와서 잘 묵고 갑니다. ##### JEONGHOON Stayed 3 nights in May 2025 Verified ### 10/10 Excellent #### KOYO 10 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とても良かったです。 ##### KOYO Stayed 2 nights in Aug 2024 Verified ### 10/10 Excellent #### KOYO 8 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とても良かったです。 ##### KOYO Stayed 1 night in Aug 2024 Verified ### 10/10 Excellent #### kyeongbhin 4 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 편안하게 쉬었습니다 ##### kyeongbhin Stayed 1 night in Apr 2024 Verified ### 10/10 Excellent #### Endi 23 Jul 2024 Liked: Staff & service, property conditions & facilities na ##### Endi Stayed 3 nights in Jul 2024 Verified ### 10/10 Excellent #### Ernesto 5 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal muy amable ##### Ernesto Stayed 2 nights in Feb 2024 Verified ### 4/10 Poor #### Damon Stanley 6 Jul 2021 Liked: Room comfort Disliked: Staff & service #### Very disappointed! Very disappointing, requested for non smoking room during booking, and re-emphasized for non smoking room at the front desk, but still being given a room with strong smoking smell. Very very bad experience and will not visit again. ##### Damon Stanley Stayed 1 night in Jul 2021 Verified ### 8/10 Good #### Stephanie 29 Oct 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice large room with floor to ceiling view of the river and ice sculpture park. It’s pretty doggone cold so when not out at an attraction, hanging at the hotel was the best option. Food was ok in both restaurants we tried. I’m leaving this review a few months after and only recall being comfortable and well accommodated. Would recommend. ##### Stephanie Stayed 3 nights in Dec 2019 Verified ### 10/10 Excellent #### Dragan 26 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Feel as I am at home This was an amazing stay, very friendly staff, great service and food, fantastic view. Felt as I am at home. ![](https://a.travel-assets.com/ugc/hotel-reviews/C93DDC6F19529E533211B4DFDB8AA0673DEDB5AD1580035765253.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5CD508793B1691BAF6D94495D043D1C3149DDE391580035792635.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dragan Stayed 5 nights in Jan 2020 ---