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Reviews of Hangzhou Kairui Hotel

4 out of 5
Hangzhou Kairui Hotel
No. 1199 Hanghai Road, Jianggan District, Hangzhou, Zhejiang

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

8.0/10

Cleanliness

4.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
前台接待小姐的语气，还有介绍以及讲解非常的不友好，很差。得在接待这方面重新培训，再过几年就是奥运会了，这样的态度接待，真的丢脸，怎么说凯瑞大酒店，也算是正规的酒店，不是民宿。
Stayed 6 nights in Mar 2019

4/10 Poor

Wei-Sheng

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
超爛的人員服務、硬體還好，環境不錯
晚上的前台太不進入狀況了，找不到我的訂單，一下說下午賣掉了，又給我開了一間房，上樓後發現裡面已經有旅客了，裡面的女子也被嚇到有人在外面猛刷卡刷不進! 覺得蠻荒謬的，入住等超久，上上下下跑兩三趟，至少25分鐘.... 個人覺得硬體還可以，床很舒服