Hańcza

We’ve just returned from a great stay here. I’ll be honest, I didn’t realise when I booked it that it wasn’t a typical hotel and it made me feel a bit nervous after reading a couple of reviews suggesting the check it process was difficult. However, the host was very helpful and provided the information in the way they said they would. We checked in online via a link and the check in process was made very clear to us. It was a lovely clean place and the bed was super comfortable.

Great apartment for small family for 10 days as home away from home, fully equipped kitchen and bathroom, very clean and safe with entry phone. Not far to local transport. The only minus is bit awkward checking in, have to contact property for check in instructions.

After check-in a cleaning service and electrician showed up. The kitchen is beautiful and big but if you intend to cook, there are just a few utensils and dishes, no supplies for cleaning dishes. the shower wasn’t working well and could be more clean. The location was great and the staff friendly. for a group of 6 we needed to ask several times for a second key. The communication before the stay could be more responsive . it has great potential, but a better customer oriented service and sup lies would make it to 4