Hain Holidays from £234

Rooftop sauna area was lovely but pool the floors down sadly. Shocked at being charged 5€ a day for “ energy costs” when checking out!!!! No replacement of coffee pods or tea bags- very mean for a 4 star hotel. We slept ok but some may find train noisy outside our window. Rhine view nice and citibikes to hire on site - very handy and cheap!

Lovely, quiet location right by the river. Local shops are a 5 mins walk away. Nice breakfast set-up where you can sit inside, or outside on a lovely balcony with a few tables.

Room was spotless! The bed was comfortable and the breakfast was one of the best ever.

Perfect location to visit Cologne. Very good breakfast. Confortable rooms and outstanding staff.

Overall, the hotel was good and I had a pleasant stay. I did not receive any VIP benefits such as a room upgrade or similar perks. As an Expedia Gold Member, I was expecting at least one VIP offer from the hotel, but no benefits were provided at all. The only thing I received was early check-in Additionally, the hotel did not provide slippers in the room. For a hotel of this quality, I consider this a significant downside, as even basic amenities like slippers are expected.