Hagetmau Holidays from £154

This hotel is genuinely quite exquisite. One of the most beautiful I have visited in over thirty years of world travel. The actual setting, experienced amidst the Autumn hues, is genuinely stunning. The walk around the lake was a moment of peaceful heaven each morning and evening, the grounds are immaculate, and there are incredible views from all areas of the restaurant and bar, and the rooms are very pretty, with spacious bathrooms, some with small gardens and others even floating out in the lake with access by boat. Wonderful, attentive staff, a personal favourite was the Concierge, I believe his name was Sylvain? His assistance in helping me navigate the local area via public transport was much appreciated. Small details like names of stops and information regarding places to visit were invaluable, and his bright, friendly company was also such a pleasant addition to the day. A very accomplished restaurant serving excellent meals all throughout the day and the breakfast was quite superb. As you can tell, I very much enjoyed my stay here and would love to return in the Springtime. Easy access to local beaches, Bayonne, Biarritz and St Jean de Luz also.

We loved our spacious suite with a view of the ocean and the ability to take the elevator down and walk to the beach. The breakfasts were excellent. All the staff were extremely friendly and helpful. Great place to stay in Biarritz.

This is a nice hotel in a great location. We had a few strange wrinkles such as a protracted back and forth after being sent an offer for help arranging parking on A gust 5th to which I responded two days later asking to take them up on their offer. Five days later I received a response saying there was no parking available. I wrote back saying that it was frustrating that it take 5 days for them to get back to me leaving me only a couple of days before our arrival to figure out what to do. I got a rude response saying that the parking had been unavailable for the entire month of August 3 weeks prior to our exchange. Additionally, there was no complimentary bottle of wine in our rooms upon arrival because they “ran out” but the next day we received a tiny bottle of cava for one of the rooms. Otherwise, the beds were very comfortable, the decor was appealing, the air conditioning was nice excellent and the bathrooms were nice & roomy.