We were assign to a member of the staff who coordinated our visit. Sharaf was thoughtful and immediately made is feel welcome. The system in the Maldives made us feel like cherished guest. We had escorts through each step and everyone of them were kind and gracious. I loved our pool villa which was a lovely room and location— very private. Bathroom was great on all count including the private outdoor shower. Being steps away from the beach was fantastic. The food, particularly the fish was delicious. We liked how small the maximum number guest at one time could be because the island was never congested. We went on a snorkeling trip with Alec who was very knowledgeable and compassionate to newbies. My husband is anxious about open water and Alec put him at ease, so my husband jumped in because Alec helped him find the confidence. It was the highlight of the trip.
Please keep in mind, everything has to be imported a long way, so going to Maldives is an expensive proposition, particularly the food. But their generous and well timed breakfast (included) made us not need lunch. Their oatmeal porridge is the best!!!
If you’re planning to go on the cheap, go somewhere else, but I didn’t regret a single dollar we spent at the Hyatt and I would happily do it again.