Verified review
2/10 Terrible
Christine
14 Nov 2026
Disliked: Staff & service, amenities, property conditions & facilities
The pictures in Expedia were beautiful and that's what convinced me to book our stay there. However, it felt like a bait and switch. The beautiful huge bathing room in the back of the pension was cold, dirty and ugly. When I asked how we can make the water warm the owner used her translating app to explain to us that we had make an arrangement for her to make the water hot and she would do it for 80,000 won. I didn't recall seeing that detail in any of the information when I booked the unit. The beds had no mattresses...they were just boards. There were folded up pads that were the size of twin beds and folded up blankets...that were also for twin beds. My husband is 6'4". Having a king size bed is a necessity for him. However, the night we arrived, it was late, cold, and dark. I did my best with what was there but it was the most uncomfortable night of the trip. The owner never gave us a real tour, or any written information. She just used her translation app to ask us if we had any questions. I didn't think to ask if there was a plunger should we have plumbing problems...which we did. Nor did I think to ask how we could get any help if we had any issues at all. While I regret my lack of foresight, I would warn all other travelers away from this place if they want to have an enjoyable experience in Gyeongju. We knew we couldn't get a refund but we were so unhappy we just cut our losses and booked ourselves into a hotel close to the temple the next morning.
Stayed 3 nights in Nov 2026
