Title: Novotel Guwahati GS Road Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=16353460&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Guwahati GS Road Hotel Gardens surround this peaceful retreat in Guwahati where travelers can enjoy spa treatments like reflexology and Swedish massage or dine at two restaurants ## Photo gallery for Novotel Guwahati GS Road Hotel ![2 restaurants, breakfast, lunch served; local and international cuisine - Novotel Guwahati GS Road Hotel (Guwahati)](https://images.trvl-media.com/lodging/17000000/16360000/16353500/16353460/494e73aa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, breakfast, lunch served; local and international cuisine - Novotel Guwahati GS Road Hotel (Guwahati)](https://images.trvl-media.com/lodging/17000000/16360000/16353500/16353460/cca908b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Novotel Guwahati GS Road Hotel (Guwahati)](https://images.trvl-media.com/lodging/17000000/16360000/16353500/16353460/ea12853f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch served; local and international cuisine - Novotel Guwahati GS Road Hotel (Guwahati)](https://images.trvl-media.com/lodging/17000000/16360000/16353500/16353460/979ba315.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Novotel Guwahati GS Road Hotel (Guwahati)](https://images.trvl-media.com/lodging/17000000/16360000/16353500/16353460/de9c7589.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Guwahati GS Road Hotel offers a tranquil escape in the city center with a garden setting and welcoming coffee shop. Travelers enjoy the rejuvenating spa, local cuisine at two on-site restaurants, and relaxing drinks at the hotel bar. ## Reviews 8.2 Very good ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym £88 includes taxes & fees 30 Jan - 31 Jan ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=16353460&PinnedHotelID=16353460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=16353460&PinnedHotelID=16353460&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=16353460&PinnedHotelID=16353460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=16353460&PinnedHotelID=16353460&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=16353460&PinnedHotelID=16353460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=16353460&PinnedHotelID=16353460&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=16353460&PinnedHotelID=16353460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=16353460&PinnedHotelID=16353460&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 10 of 10 rooms ### View all photos for Superior Suite, 1 Double Bed with Sofa bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/17000000/16360000/16353500/16353460/9cbc8884.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 Double Bed with Sofa bed ### Highlights Soundproofed Air conditioning Executive Lounge Free cots/infant beds Flat-screen TV Blackout curtains Sofa bed Separate bedroom - 1 bedroom - City view - Sleeps 5 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Executive Room, 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/17000000/16360000/16353500/16353460/f6c63b1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Executive Lounge Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Hairdryer - City view - Sleeps 4 - 1 King Bed ### View all photos for Executive Twin Room, 2 Single Beds ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/17000000/16360000/16353500/16353460/eedb6dde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room, 2 Single Beds ### Highlights Soundproofed Air conditioning Executive Lounge Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Hairdryer - City view - Sleeps 4 - 2 Single Beds ### View all photos for Superior Room, 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/17000000/16360000/16353500/16353460/f6c63b1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Hairdryer Private bathroom - City view - Sleeps 4 - 1 King Bed ### View all photos for Superior Twin Room, 2 Single Beds ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/17000000/16360000/16353500/16353460/e7ee08d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, 2 Single Beds ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Hairdryer Private bathroom - City view - Sleeps 4 - 2 Single Beds ### View all photos for Executive Suite, 1 Double Bed with Sofa bed, City View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/17000000/16360000/16353500/16353460/b674c1bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Double Bed with Sofa bed, City View ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Hairdryer Eco-friendly toiletries Bathrobes - City view - Sleeps 5 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Executive Room, 1 King Bed, City View (Complimentary Cocktail Hours) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/17000000/16360000/16353500/16353460/52ebaf3b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, City View (Complimentary Cocktail Hours) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Hairdryer Eco-friendly toiletries Bathrobes - Sleeps 2 - 1 King Bed ### View all photos for Executive Room, 2 Single Beds, City View (Complimentary Cocktail Hours) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/17000000/16360000/16353500/16353460/52d9bcc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Single Beds, City View (Complimentary Cocktail Hours) ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Hairdryer Eco-friendly toiletries Bathrobes - Sleeps 2 - 2 Single Beds ### View all photos for Superior Room, 2 Single Beds, City View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/17000000/16360000/16353500/16353460/e7ee08d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds, City View ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Hairdryer Eco-friendly toiletries Bathrobes - Sleeps 2 - 2 Single Beds ### View all photos for Superior Room, 1 Double Bed, City View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/17000000/16360000/16353500/16353460/f6c63b1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed, City View ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Hairdryer Eco-friendly toiletries Bathrobes - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGuwahati-Hotels-Novotel-Guwahati-GS-Road-Hotel.h16353460.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGuwahati-Hotels-Novotel-Guwahati-GS-Road-Hotel.h16353460.Hotel-Information) ## About the area Located in Guwahati, Novotel Guwahati GS Road Hotel is in the city centre and near a train station. Pan Bazaar and Fancy Bazaar are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Guwahati Zoo and Nehru Park. Looking to enjoy an event or a match while in town? See what's going on at Nehru Stadium. [Visit our Guwahati travel guide](https://www.expedia.co.uk/Guwahati.dx1280) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C26.13874%2C91.79841&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=aFgV1u6NPeiyHMRFlLNWEcIPvhI=) Downtown, Dispur, G S Road, Guwahati, Assam, 781006 ### What's nearby - Aurus Mall \- 5 min walk \- 0.3 miles - Guwahati Tea Auction Centre \- 16 min walk \- 0.9 miles - Rahman Hospitals Pvt. Ltd \- 16 min walk \- 0.9 miles - GNRC Hospital Six-Mile Branch \- 19 min walk \- 1.1 miles - Aideo Cinema Hall \- 8 min drive \- 1.6 miles ### Getting around - Thakurkuchi Station - 21 min drive - Guwahati (GAU-Lokpriya Gopinath Bordoloi Intl.) - 56 min drive ### Restaurants - ‪Cafe Hendrix - ‬3 min walk - ‪Rajdhani Masjid - ‬20 min walk - ‪The Square - ‬1 min walk - ‪Café Coffee Day - ‬14 min walk - ‪Qmin - ‬6 min walk ## About this property ### Novotel Guwahati GS Road Hotel Luxury hotel near Guwahati Tea Auction Centre Located close to Guwahati Zoo, Novotel Guwahati GS Road Hotel provides a terrace, a coffee shop/cafe and a garden. Indulge in Ayurvedic treatments, a body scrub and a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar. Other perks at this hotel include: - Free self-parking and valet parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station - A water dispenser, a 24-hour front desk and concierge services Room features All 118 rooms offer comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes. Extra conveniences in all rooms include: - Highchairs and free infant beds - Recycling, LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries and hairdryers - Flat-screen TVs with satellite channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/90000000/89540000/89536000/89535953/f8c9e51c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Greenwood, Guwahati: A Luxury Boutique Hotel Beltola - Pool - Spa - Parking included - Free Wi-Fi 9.8 Exceptional 7 reviews £71 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=89535953&PinnedHotelID=89535953&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/10000000/9100000/9091500/9091481/34b21130.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel Guwahati Guwahati - Pool - Spa - Kids’ pool - 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2 restaurants - A bar/lounge - A coffee shop/cafe - Couples/private dining ### Restaurants on site - Bristo - Malt - The Square ### Things to do - 24-hour health club - Full-service spa ### Family friendly - High chair - In-room cot - Laundry facilities - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Business services - 5 meeting rooms - Business centre - Computer station - Conference centre (6,000 square foot of space) ### Outdoors - Garden - Terrace - Vegetable garden ### Full-service spa - 4 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Facials - Reflexology - Spa open daily - Swedish massages ### Accessibility - Lift ### More - 9 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2017 - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Desk chair - Eco-friendly toiletries - Free daily newspapers - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Contactless check-in and check-out are available ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for INR 1500.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately INR 749 for adults and from INR 399 for children - Airport shuttle fee: INR 2500 per vehicle (one-way, maximum occupancy 3) - Airport shuttle fee per child: INR 2500 (one-way) - Rollaway bed fee: INR 1500.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property uses a grey water recycling system Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Novotel Guwahati GS Road Opening May 2017 Hotel Novotel GS Road Opening May 2017 Hotel Novotel Guwahati GS Road Opening May 2017 Novotel GS Road Opening May 2017 Novotel Guwahati GS Road Hotel Novotel GS Road Hotel Novotel GS Road Novotel Guwahati GS Road (Opening May 2017) Novotel Guwahati Gs Road Novotel Guwahati GS Road Hotel Hotel Novotel Guwahati GS Road Hotel Guwahati Novotel Guwahati GS Road Hotel Hotel Guwahati ## Frequently asked questions ### Is Novotel Guwahati GS Road Hotel pet-friendly? ### How much does it cost to stay at Novotel Guwahati GS Road Hotel? ### How much is parking at Novotel Guwahati GS Road Hotel? ### What time is check-in at Novotel Guwahati GS Road Hotel? ### What time is check-out at Novotel Guwahati GS Road Hotel? ### Does Novotel Guwahati GS Road Hotel provide a shuttle to the airport? ### Where is Novotel Guwahati GS Road Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel Guwahati GS Road Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Location ### 8.0 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 32 8 - Good 25 6 - Okay 6 4 - Poor 6 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### HP 16 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent ##### HP Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Anil 28 Apr 2025 Liked: Amenities Hassle free check in Clean roooms Good food ##### Anil Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Carlos 25 Jul 2025 Liked: Cleanliness, staff & service, amenities Hotel was okay, the restaurant and lobby were very hot. Not a place you would like to be around for a long's periods of time. They need to fix their A/C immediately. ##### Carlos Stayed 1 night in Jul 2025 ### 10/10 Excellent #### AMIT 16 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The services of the staff were quite good. ##### AMIT Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Amelia 3 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Stayed 2 nights. Enjoyed every bit of it. Stellar service from Ranoj (Front Desk) and Shruti (Housekeeping). ##### Amelia Stayed 2 nights in Feb 2023 ### 8/10 Good #### Raveeshu Kumar 21 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice value for money Closely located to most offices/corporates... on main road in Guwahati. nice staff, rooms are very good. value for money. ##### Raveeshu Kumar Stayed 1 night in Jan 2018 ### 10/10 Excellent #### Yashu 23 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Western style property and management services ##### Yashu Stayed 2 nights in Nov 2023 ### 8/10 Good #### vishal 5 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Not value for money ##### vishal Stayed 1 night in Mar 2025 ### 4/10 Poor #### KAPIL 19 Oct 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Worst hotel in Guwahati Hopeless service and staff with Hopeless terms and conditions. I wouls say go for Vivanta if possible but not Novotel ##### KAPIL Stayed 2 nights in Oct 2024 ### 8/10 Good #### Prashanth 25 Sept 2025 Liked: Cleanliness, staff & service Disliked: Amenities The restaurant staff is excellent and they made the stay really comfortable. But here are a few problems: I am not sure about the phone numbers of Novotel, Guwahati because people rarely answer it. Especially before traveling to Guwahati, I called the hotel to check on taxi services, and the lasy who answered said a singer had passed away and therefore they don't have taxi services. When I asked, how much would it cost to get there from the airport, she said she will transfer to a senior, and the phone got cut. After which I made innumerable calls, and NO ONE answered. I think it's basic that people answer the phone and give the required information to the people who are coming from other places to Guwahati. The second problem was that after changing two rooms, the air conditioner did not work. There was no cooling and of course no other source of ventilation. The hotel needs to fix it. Baaring this, the restaurant staff was very considerate and helpful. I wouldn't say the same about the reception staff, their interaction is not one of care or concern. ##### Prashanth Stayed 3 nights in Sep 2025 ### 4/10 Poor #### UTPAL 29 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities I stayed in same hotel 2 years again at that time hotel was kept clean and staff were very well trained . This time I am really disappointed because property is not well kept , bathroom grout are having black mold , hallway smells , room floors have stains , room carpet have dust , Ac vent is fill with dust . I also did SPA this time and it was very bad experience as well ! once again untrained staff, not keeping up with the standard , floor of spa is peeling off ... ##### UTPAL Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Abhilash 4 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Kanishka, the night duty manager was great in assisting us with a smooth checkout. He even assisted when the room device were slow and introduced us to Dinku in the travel desk to take us to kamakhya temple as we didn’t know much coming from London. Dinku made sure of taking care of us during our journey to kamakhya and airport while going back to London. Absolutely brilliant set of people who made us love the experience. We’ll come back again and refer our friends too! ##### Abhilash Stayed 1 night in Apr 2024 ### 6/10 Okay #### Ravi 25 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The check in took for hours. Rooms were not ready. We came in at 2 had lunch and even at 3.15, were told rooms were getting ready. After this hiccup- it was hunky dory- all smooth. ##### Ravi Stayed 1 night in Dec 2022 ### 2/10 Terrible #### Rakesh 23 Jul 2022 Disliked: Staff & service, room comfort #### Most disappointing experience Extremely disappointing. Nothing was good from courteousness, hospitality, food, service. The wood work also in shabby condition. Had to check out and move to another Hotel after 2 days ##### Rakesh Stayed 2 nights in Jul 2022 ### 2/10 Terrible #### Arnab 8 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible stay at a 5- star My stay at Novotel Guwahati GS Road fell far short of the 5-star standard, with persistent hygiene and maintenance issues that made the experience deeply disappointing. From the moment I arrived, the front lobby carpet was visibly dirty, setting a concerning tone. The reception desk was covered in stains and scratches, hardly befitting a premium hotel. In my initial room, the linens were dirty and stained, and the countertops were similarly marked. After raising the issue, the staff moved me to a different room, which was better overall, but the linens remained a problem—multiple sheets had visible stains despite appearing washed, pointing to a serious lapse in housekeeping. Additionally, the bathroom door in the new room didn’t lock, compromising privacy and adding to the frustration. Resolving these issues took significant time and effort, and we eventually settled for what was provided, but the experience was far from acceptable. The glowing online reviews seem disconnected from reality, raising doubts about their authenticity. This hotel lacks the basic cleanliness and maintenance expected of a 5-star property. I urge future guests to inspect their rooms thoroughly and caution against expecting the luxury promised by the rating. Management must address these issues urgently. ![Dirty Countertops ](https://a.travel-assets.com/ugc/hotel-reviews/e2b42737-f341-46c2-9444-614d025422b8-1754679017918.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hair all over ](https://a.travel-assets.com/ugc/hotel-reviews/c0261dac-24ac-414b-a697-305fe7bc4c86-1754679077617.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Arnab Stayed 1 night in Aug 2025 ### 6/10 Okay #### Verified traveller 29 Mar 2022 Liked: Room comfort #### Dissapointed For the price of this hotel things should have been better. We stayed for 2 nights and were never able to get more than one English language channel on the television. The "engineer" came to our room twice and spoke to someone on his phone, asking us specifically what channels we wanted, one by one, and still we only got BBC World News.... eventually. International hotels in this price range always include a basic English language package to include plenty of news and entertainment. Overall, the quality and standard of this hotel has gone down in the last several years. The Taj Vivanta is almost the same price so we will be staying there on our next visit. ##### Verified traveller Stayed 2 nights in Mar 2022 ### 10/10 Excellent #### moyukh 30 Oct 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### "Exceptional Experience at Novotel Guwahati I recently had the pleasure of staying at the Novotel Guwahati, and I can't express enough how exceptional my experience was. From the moment I stepped through the doors, I was met with a combination of outstanding factors that made my stay truly memorable. First and foremost, the food at Novotel Guwahati is nothing short of remarkable. The culinary offerings exceeded my expectations in every way. From a delectable breakfast spread to the mouthwatering dishes at their restaurant, every meal was a delight for the taste buds. The variety of options, quality of ingredients, and the skills of the chefs were truly impressive. It's a food lover's paradise. The hotel's location is also a significant advantage. Situated in a prime area of Guwahati, it provides easy access to key attractions and business centers. Whether you're here for business or leisure, the convenience of exploring the city and experiencing its culture is unparalleled. What truly sets Novotel Guwahati apart, though, is its excellent customer service. The staff goes above and beyond to ensure every guest feels valued and pampered. Their professionalism, friendliness, and readiness to assist with any request is remarkable. From check-in to check-out, I felt like a valued guest, and that made my stay truly enjoyable. In summary, Novotel Guwahati is a gem among hotels. The great food, excellent location, and outstanding customer service make it a top-notch choice for anyone visiting Guwahati. ##### moyukh Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Jishnu 11 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best in Guwahati Very well-maintained property with very friendly and helpful staff. Highly recommended. ##### Jishnu Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Lalremruata 14 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities NA ##### Lalremruata Stayed 1 night in Oct 2024 ### 8/10 Good #### Shinya 10 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 中心の通り沿いのビジネス向きホテル 全体的にはいい滞在だった。もっともよかったのは朝食のスクランブルエッグ。絶妙の具合でインドで食べた朝食の卵料理でベストだった。部屋は広くて清潔。ベッドの寝心地も上々。 一方で細かい点で不満が少々。部屋のエアコンの調整が効かなかった。ファンスピードを弱にしても強いまま。止めるしかない。チェックインは割と時間がかかった。このクラスのホテルの平均以下の遅さ。エレベーターのボタンの反応の悪さも気になった。 ![](https://a.travel-assets.com/ugc/hotel-reviews/7C2364415D503891E24AF2AB7C4310439D4313E41712713519505.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7FD74F846D1E38963355D72FBF37EBBFD982CBEC1712713519547.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shinya Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Verified traveller 15 Apr 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The COVID-19 pandemic demands extreme precautionary measures and diligent practices..and every single housekeeping staff lived up to every expectation ##### Verified traveller Stayed 3 nights in Apr 2021 ### 4/10 Poor #### Verified traveller 20 Mar 2021 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### My stay Arrogant and non courteous staff. Food is over priced with less quantity and doesn’t taste good. ##### Verified traveller Stayed 1 night in Mar 2021 ### 10/10 Excellent #### Rajesh 22 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great The staff was very professional and personal when dealing with me. Found the experience better than Taj Vivanta Guwahati. ##### Rajesh Stayed 1 night in Jul 2020 ### 8/10 Good #### Amlan 23 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It’s good ##### Amlan Stayed 5 nights in Mar 2020 ### 8/10 Good #### Saurabh 7 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay ##### Saurabh Stayed 1 night in Feb 2020 ## Expedia's Latest Trends ### Hotels > [The Westin Goa](https://www.expedia.co.uk/Anjuna-Hotels-The-Westin-Goa.h66031217.Hotel-Information) > > [Goa Marriott Resort & Spa](https://www.expedia.co.uk/Panaji-Hotels-Goa-Marriott-Resort-Spa.h522986.Hotel-Information) > > [Kenilworth Resort & Spa](https://www.expedia.co.uk/Uttorda-Hotels-Kenilworth-Resort-Spa.h881558.Hotel-Information) > > [The Grand Ambassador](https://www.expedia.co.uk/Jalandhar-Hotels-The-Grand-Ambassador.h27643530.Hotel-Information) > > [Mistral Holidays](https://www.expedia.co.uk/Benaulim-Hotels-Mistral-Holidays.h22181997.Hotel-Information) > > [Hyatt Regency Amritsar Hotel & Spa](https://www.expedia.co.uk/Amritsar-Hotels-Hyatt-Regency-Amritsar.h2384383.Hotel-Information) > > [The Oberoi Amarvilas, Agra](https://www.expedia.co.uk/Agra-Hotels-The-Oberoi-Amarvilas.h551355.Hotel-Information) > > [Aurika, Udaipur - Luxury by Lemon Tree Hotels](https://www.expedia.co.uk/Udaipur-District-Hotels-Aurika-Udaipur.h40886310.Hotel-Information) > > [Hotel Ranthambore Regency](https://www.expedia.co.uk/Sawai-Madhopur-Hotels-Hotel-Ranthambore-Regency.h19563489.Hotel-Information) > > [Hard Rock Hotel Goa Calangute](https://www.expedia.co.uk/Calangute-Hotels-Hard-Rock-Hotel-Goa.h5171850.Hotel-Information) > > [The St. Regis Goa Resort](https://www.expedia.co.uk/Cavelossim-Hotels-The-St-Regis-Goa-Resort.h438378.Hotel-Information) > > [Taj Swarna](https://www.expedia.co.uk/Amritsar-Hotels-Taj-Swarna.h15935907.Hotel-Information) > > [Whispering Palms Beach Resort](https://www.expedia.co.uk/Candolim-Hotels-Whispering-Palms-Beach-Resort.h2598007.Hotel-Information) > > [The Oberoi Cecil, Shimla](https://www.expedia.co.uk/Shimla-Hotels-The-Oberoi-Cecil.h68929.Hotel-Information) > > [Park Inn by Radisson Goa Candolim](https://www.expedia.co.uk/Candolim-Hotels-Park-Inn-By-Radisson-Goa-Candolim.h1039834.Hotel-Information) > > [Novotel Goa Dona Sylvia Resort](https://www.expedia.co.uk/Cavelossim-Hotels-Novotel-Goa-Dona-Sylvia-Hotel.h2516280.Hotel-Information) > > [Taj Lake Palace](https://www.expedia.co.uk/Udaipur-District-Hotels-Taj-Lake-Palace.h526333.Hotel-Information) > > [Seashell Suites and Villas](https://www.expedia.co.uk/Candolim-Hotels-Seashell-Suites-And-Villas.h12778567.Hotel-Information) > > [Madhubhan Resort & Spa](https://www.expedia.co.uk/Anand-Hotels-Madhubhan-Resort-Spa.h5087959.Hotel-Information) > > [Little India Beach Cottages](https://www.expedia.co.uk/Calangute-Hotels-Little-India-Beach-Cottages.h10981751.Hotel-Information) > > [Conrad Pune by Hilton](https://www.expedia.co.uk/Pune-Hotels-Conrad-Pune-By-Hilton.h12270445.Hotel-Information) > > [Ramada by Wyndham Jalandhar City Centre](https://www.expedia.co.uk/Jalandhar-Hotels-Ramada-By-Wyndham-Jalandhar-City-Centre.h4225454.Hotel-Information) > > [The Tigress Resort & Spa, Ranthambore](https://www.expedia.co.uk/Sawai-Madhopur-Hotels-The-Tigress-Resort-Spa.h19489542.Hotel-Information) > > [O by Tamara, Trivandrum](https://www.expedia.co.uk/Thiruvananthapuram-Hotels-O-By-Tamara.h44568885.Hotel-Information) > > [Taj Madikeri Resort & Spa, Coorg](https://www.expedia.co.uk/Madikeri-Hotels-Taj-Madikeri-Resort-Spa.h5270400.Hotel-Information) > > [Taj Exotica Resort & Spa, Goa](https://www.expedia.co.uk/Benaulim-Hotels-Taj-Exotica-Resort-Spa.h663615.Hotel-Information) > > [Holiday Inn Resort Goa by IHG](https://www.expedia.co.uk/Cavelossim-Hotels-Holiday-Inn-Resort-Goa.h696977.Hotel-Information) > > [Hyatt Regency Ludhiana](https://www.expedia.co.uk/Ludhiana-Hotels-Hyatt-Regency-Ludhiana.h7597440.Hotel-Information) > > [Radisson Hotel Jalandhar](https://www.expedia.co.uk/Jalandhar-Hotels-Radisson-Hotel-Jalandhar.h905331.Hotel-Information) ---