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Overview of The Westin Gurgaon, New Delhi

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Guest reviews

4.3/5 Excellent
149 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa

Map

What's nearby

Popular LocationKingdom of Dreams16 min walk
Popular LocationLeisure Valley18 min walk
Popular LocationDLF Phase II14 min drive
AirportDelhi (DEL-Indira Gandhi Intl.)27 min drive

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  • Deluxe Room, 1 King Bed, City View

    Room amenities

    • 452 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
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  • Deluxe Room, 2 Queen Beds, City View

    Room amenities

    • 452 sq ft
    • City view
    • Sleeps 3
    • 2 Queen Beds
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  • Premium Room, 1 King Bed, Pool View

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed
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  • Premium Room, 2 Queen Beds, Pool View

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 2 Queen Beds
    Show details
  • Club Room, 2 Queen Beds, Business Lounge Access

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 2 Queen Beds
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  • Club Room, 1 King Bed, Business Lounge Access

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed
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  • Executive Suite, 1 King Bed, Business Lounge Access, Corner

    Room amenities

    • 775 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
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  • Executive Suite, 1 King Bed, City View

    Room amenities

    • 775 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
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  • Royal Suite, 1 Bedroom, Business Lounge Access

    Room amenities

    • 1173 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    Show details
  • Presidential Suite, Business Lounge Access (SW-M)

    Room amenities

    • 452 sq ft
    • City view
    • Sleeps 5
    • 1 King Bed
    Show details

About this area

Gurugram

Located in Gurugram's Sushant Lok neighbourhood, The Westin Gurgaon, New Delhi is in the city centre and near the airport. Lado Sarai Golf Club and Siri Fort Sports Complex are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lodhi Garden and Leisure Valley. Looking to enjoy an event or a game while in town? See what's happening at R.K. Khanna Tennis Complex or Jawaharlal Nehru Stadium. Spend some time exploring the area's activities, including golfing.

Visit our Gurugram travel guide
Map
Popular Location

What's nearby

  • Kingdom of Dreams - 16 min walk
  • Leisure Valley - 18 min walk
  • DLF Cyber City - 6 min drive
  • DLF Phase II - 14 min drive
  • Ambience Mall - 23 min drive

Getting around

  • IFFCO Chowk Station - 10 min walk
  • New Delhi Shahbad Mohammadpur Station - 18 min drive
  • Delhi (DEL-Indira Gandhi Intl.) - 27 min drive

Restaurants

  • Seasonal Tastes — 1 min walk
  • EEST — 1 min walk

About this property

The Westin Gurgaon, New Delhi

Luxury Gurugram hotel in Sushant Lok, near Kingdom of Dreams
6 restaurants, a full-service spa and an outdoor pool are available at this hotel. WiFi in public areas is free. Other amenities include a nightclub, a health club and a bar/lounge. All 313 shared rooms feature WiFi and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include iPod docking stations, 24-hour room service and wired Internet (surcharge).
The Westin Gurgaon, New Delhi offers 313 forms of shared accommodation with iPod docking stations and DVD players. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.
This Gurugram hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The Heavenly Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: WiFi (INR 00 per stay), Wired Internet (surcharge)
Available in some public areas: Free WiFi
WiFi in public areas is free for up to 1 hours per day

Parking and public transport

No on-site parking available
Limo/town car service

Food and drink

Full breakfast available for a fee daily 7 AM–11 AM: INR 1200 per person
6 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
Aerobics classes
Full-service spa
Nightclub
Outdoor pool
Sauna
Steam room
Yoga classes

Family friendly

Dry-cleaning service
DVD player
Free cots/infant beds
Laundry facilities
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

Ballroom
Lift
Free newspapers in reception
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Hindi

Business services

24-hour business centre
Computer station
Meeting rooms
Conference centre (21528 square feet of space)

Outdoors

Pool sunloungers
Pool umbrellas

Spa

10 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hot springs/mineral springs
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

Designated smoking areas
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Egyptian cotton sheets
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Pillow-top mattress
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Deep-soaking bathtub
Designer toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

42-inch LCD TV
DVD player
iPod dock
Films for purchase
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Individually furnished
Iron/ironing board
Laptop-compatible safe
Phone
Shared accommodations
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per stay.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: INR 1200 per person (approximately)
  • Fee for in-room wireless Internet: INR 00 per stay (rates may vary)
  • Fee for in-room wired Internet: INR 900 per stay (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Minimum Spring Break check-in age is 18 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Free WiFi in public areas is limited to 1 hours per day
Guests under 16 years old are not allowed in the spa

Property is also known as

Westin Gurgaon New Delhi Hotel
Westin New Delhi Hotel
Westin Gurgaon New Delhi
Westin New Delhi
The Westin Gurgaon New Delhi
The Westin Gurgaon, New Delhi Hotel
The Westin Gurgaon, New Delhi Gurugram
The Westin Gurgaon, New Delhi Hotel Gurugram

Frequently asked questions

Can I cancel my reservation for free at The Westin Gurgaon, New Delhi and receive a full refund?
Yes, The Westin Gurgaon, New Delhi offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Gurgaon, New Delhi cancellation policy on our site for more details about any exclusions or requirements.
Does The Westin Gurgaon, New Delhi have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
This property doesn't offer parking.
What time is check-in at The Westin Gurgaon, New Delhi?
Check-in begins at 2 PM. A fee applies for early check-in (subject to availability).
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is this property located?
Located in Sushant Lok, this luxury hotel is within 1 mile (2 km) of Gurgaon Central Mall and Kingdom of Dreams. DLF Cyber City is 2.1 mi (3.3 km) away. IFFCO Chowk Station is 10 minutes by foot and MG Road Station is 16 minutes.

Guest reviews

4.3
Excellent
5 - Excellent
83
4 - Good
49
3 - Okay
7
2 - Mediocre
6
1 - Poor
4
4.5
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.4
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Wonderful ! I just want to complain against Expedia. Why you can’t change the booking date when I’m paying a high price for the room. Very disappointed about Expedia!

    Stayed 1 night in Dec 2019

    2/5

    • Liked: Cleanliness, room comfort
    • Disliked: Property conditions & facilities

    Some departments are well managed, some are not. Positives: housekeeping, IT, spa. Not well run: concierge and maintenance. Concierge team negative and looking to avoid work and make money by providing expensive hotel car rather than Uber access. (Just one example, as well as double talk and not providing information or not following directions. They are not there to provide assistance or what the customer needs but connive for their own benefit. It’s a daily game of wills). Another department not doing its job Is building maintenance. During a one week period key card to enter room and elevator did not work three times, phone did not work four times (could not get wake up call but they did send someone to the room for wake up), television did not work twice. Constant waste of time interfering with work I had planned to do in the room. Constant interruptions and blabbing with me when I explained I needed to sit down at desk and work. Another area needing improvement us chefs. I asked six times for fresh beet and walnut dosa that I had had at two other Bonvoy hotels in India in February. Never got it. Food was mediocre and their idea of a bagel (they have a bagel bar in lobby) was poor and they tried to charge me extra to have one with breakfast (breakfast buffet was included). Compare with JW Marriott Aerocity or even Fairfield Inn in Whitefield, Bangalore which both had superb food and service. This property simply is not at the same level. Needs improvement....

    Stayed 6 nights in Nov 2019

    2/5

    • Liked: Cleanliness
    • Disliked: Property conditions & facilities

    AC wouldn't bring the room below 34. This was a problem in all four rooms we were in.

    Stayed 3 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Exemplary service!

    Excellent service throughout the whole hotel. The club lounge was one of the best I've been to.

    Stayed 2 nights in Oct 2019