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"Staff was cheerful and helpful. Room was clean and comfortable. There were many USB power outlets in the room, making it easy to charge devices. There was not much table or shelf space for personal items. A drawer or 2 would be much appreciated."

"All the staff are courteous and show service excellence. The room I stayed was comfortable, clean and had amenities like a drinking water tap. The safe malfunctioned but the staff came quickly to resolve the issue. A simple upgrade that would be welcomed is to have a few USB points since many devices need charging by USB these days."

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"Room is comfy! Staff are friendly and location is good "

"Very clean and extremely friendly staff. The suite was bigger than we needed but a nice luxury despite being quite dark"

"Very friendly lady at reception. Our room was a bit faded and dated. I'm guessing from the Expedia photo that some of the rooms have been renovated, but ours hadn't been done yet. But it was clean and fine for our single night in Taiping. Also great central location in city centre, and only fifteen minutes' walk from railway station."

"The manager TIA is very helpful and give us a warm and at home hospitality "

"Room clean"

"We stayed 1 nite instead of 2 nites as the bed was not comfortable. Very poor condition of toilet. "