Guntersblum Holidays from £116

Our room was very spacious very large bed and clean staff was very welcoming polite and very helpful

This hotel is not that close to the airport. I don't know how it can be called the aoirport hotel. The front desk is not that attentive. I like hotels that has 24/7 front desk operation. This hotel's front desk closes after 10:30pm, but even when it is open it is almost non existent. The room do not have a coffee machine or a kettle to make tea. I wish I had a kettle in the room. I also did not realize that I had to turn on the knob on the heater in the room. I slept in cold the first night, as there were no front desk to call and ask why the room was cold. I was not told (when I checked in) that I am myslf responsible to turn the heat on in the room.

We arrived a little early and room was ready. Staff was great, room was very clean. Great view from balcony over the river!

room was good and staffs were very kind

Room was good enough of what I wanted, staff could be more welcoming, they could accommodate out of ordinary requests with more curtosy, simple things like an adaptor or helping me with a charger or guidance could have gone a long way ! 1 lady however at the end of my stay early morning on my checkout was very helpful. Thank you to her!