Suite, 1 King Bed | Living room | 55-inch LCD TV with cable channels, TV
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Reviews of Sheraton Guangzhou Panyu

5 out of 5
Sheraton Guangzhou Panyu
No. 46 Wanhui Yi Road, Panyu District, Guangzhou, Guangdong

Reviews

9.8

Exceptional

Rating 10 - Excellent. 41 out of 49 reviews" "
Rating 8 - Good. 8 out of 49 reviews" "
Rating 6 - Okay. 0 out of 49 reviews" "
Rating 4 - Poor. 0 out of 49 reviews" "
Rating 2 - Terrible. 0 out of 49 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

VAN THANH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2024
Response from Janice on 18 Feb 2024
尊敬的宾客，感谢您对广州奥园喜来登酒店的反馈与评价，感谢您的5分点评。衷心期待您的下一次光临！致以最诚挚的问候！--广州奥园喜来登酒店

10/10 Excellent

Shalom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 9 nights in Dec 2023
Response from Janice on 26 Dec 2023
Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We look forward to welcoming your next visit.Best regards!Sheraton Guangzhou Panyu

10/10 Excellent

Godfrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jaice on 26 Dec 2023
Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We look forward to welcoming your next visit.Best regards!Sheraton Guangzhou Panyu

10/10 Excellent

GIANG KEOW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Janice on 26 Dec 2023
Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We look forward to welcoming your next visit.Best regards!Sheraton Guangzhou Panyu

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 7 nights in Nov 2023
Response from Janice on 14 Dec 2023
Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We look forward to welcoming you back and spare no effort to provide you with comfortable and memorable services.Best regards!Sheraton Guangzhou Panyu

8/10 Good

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel rooms and service were excellent. I found the breakfast and dinner buffet a little weak. Not really a 5 star experience. But very comfortable. Great view from my room.
Stayed 2 nights in Nov 2023
Response from Janice on 14 Dec 2023
Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We look forward to welcoming your next visit.Best regards!Sheraton Guangzhou Panyu

10/10 Excellent

Juan, Dorado

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 20 min to the Canton Fair!
Stayed 3 nights in Oct 2023
Response from Janice on 18 Nov 2023
Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We look forward to welcoming you back and spare no effort to provide you with comfortable and memorable services.Best regards!Sheraton Guangzhou Panyu

10/10 Excellent

Giuseppe

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo Hotel, moderno, elegante e di classe, le camere sono ben organizzate con tutti i comfort, pulizia e igiene ai massimi livelli, letti comodissimi, ristorante con menù a buffet molto vario, merita davvero 5 stelle.
Response from Janice on 2 Nov 2023
Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We look forward to welcoming your next visit.Best regards!Sheraton Guangzhou Panyu

10/10 Excellent

Gary, Chino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 6 nights in Oct 2023
Response from Janice on 2 Nov 2023
Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We hope to provide you with better service in the future, and look forward to your visit again.Best regards!Sheraton Guangzhou Panyu

10/10 Excellent

Behroz, Johns Creek

Stayed 9 nights in Aug 2023
Response from Janice on 12 Nov 2023
Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We look forward to welcoming your next visit.Best regards!Sheraton Guangzhou Panyu

10/10 Excellent

Nima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

GIANG KEOW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

10/10 Excellent

Hue

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent & clean 👍👍
Excellent service ! only thing is the sink when ever you wash hand . The water will link out due to the sink too low !
Stayed 2 nights in Jun 2023
Response from Janice on 13 Jun 2023
Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We are glad to hear that you are satisfied with the facilities or clean and have an enjoyable stay in our hotel.We hope to provide you with better service in the future, and look forward to your visit again.Best regards!Sheraton Guangzhou Panyu

10/10 Excellent

Hue

Stayed 2 nights in Jun 2023

10/10 Excellent

giorgi

Stayed 2 nights in Jun 2023

10/10 Excellent

Ioannis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023
Response from Janice on 7 Jun 2023
尊敬的宾客，非常高兴您在广州奥园喜来登酒店度过美好的时光，同时我们一直致力于给每一位宾客提供宾至如归的服务，让您在入住同时收获难忘的旅行灵感。感谢您对我们的认可是我们不断进步的最大鼓励。广州奥园喜来登酒店

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice business stay
The hotel is lovely, and check-in was quick. Only issue was them not picking up by breakfast order from the door. I called and got breakfast kind of close to the time I wanted. Bed was so comfortable and bath tub was amazing.
Stayed 2 nights in Apr 2023
Response from Janice on 25 Apr 2023
Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. Your comment has already shared with our team members. we strive to provide a superior service experience for every customer. Therefore you feedback is very important for us to keep improving. We hope to have the pleasure of welcoming you back again soon to our hotel in order to show you our ture service standards.Best regards!Sheraton Guangzhou Panyu

8/10 Good

Timothy

Stayed 1 night in Apr 2022
Response from May on 5 May 2022
尊敬的宾客，感谢您抽出宝贵的时间给予酒店评价。我们非常高兴能够以喜来登闻名遐迩的待客之道为您的居停增添愉悦的色彩,感谢您对酒店设施的肯定，我们会一如既往地保持卓越的服务和出品，期待您的下一次光临。致以最诚挚的问候！广州奥园喜来登酒店

10/10 Excellent

Steven, Everett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location to amusement park.
Stayed 2 nights in Oct 2021
Response from Sheraton Guangzhou Panyu on 2 Nov 2021
Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We will continue to bring the authentic and warm service to our guests as we always did. We look forward to welcoming your next visit. Best regards! Sheraton Guangzhou Panyu

8/10 Good

Raymond

Stayed 3 nights in Nov 2020
Response from Sheraton Guangzhou Panyu on 4 Dec 2020
Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We hope to provide you with better service in the future, and look forward to your visit again. Best regards! Sheraton Guangzhou Panyu

10/10 Excellent

Clovis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely the best hotel in whole Guangzhou. I have experienced high luxury brands in Guangzhou and Sheraton Panyu although beats all them. The staff were very polite. The room is spectacular, spacious and clean. I highly recommend it for foreigners and visitors in Panyu District.
Stayed 4 nights in Mar 2024
Response from Janice on 8 Apr 2024
Thank you for staying at Sheraton Guangzhou Panyu and taking the time to share your experience. We are delighted to know that you have enjoyed your stay with us. Your assertive ratings are a great motivation to the team. We will continue to curate seamless and enjoyable experiences for our guests.My team are looking forward to welcoming you back in the near future!Best regards,Sheraton Guangzhou Panyu

10/10 Excellent

Wing Lun

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Janice on 18 Feb 2024
尊敬的宾客，感谢您对广州奥园喜来登酒店的反馈与评价，感谢您的5分点评。衷心期待您的下一次光临！致以最诚挚的问候！--广州奥园喜来登酒店

10/10 Excellent

KYUNG EUN

Stayed 3 nights in Jan 2024
Response from Janice on 18 Feb 2024
尊敬的宾客，感谢您对广州奥园喜来登酒店的反馈与评价，感谢您的5分点评。衷心期待您的下一次光临！致以最诚挚的问候！--广州奥园喜来登酒店

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置方便，房間舒適
優點: 房間很大很舒適，浴室有地暖，附近多個購物商場，離地鐵站很近 缺點: 廁所一打開時有點味道，早餐人多時要排隊入座，早餐選擇不少但味道讓人有點失望
Stayed 1 night in Dec 2023
Response from Janice on 2 Jan 2024
尊敬的宾客，感谢您选择广州奥园喜来登酒店，并花费您的宝贵时间与我们分享点评建议。我们很高兴您对酒店总体感到满意，同时，亦了解到您对酒店提出的一些宝贵建议，我们将通过积极加强内部培训来加以改善。我们承诺继续努力为客人提供称心如意的住宿体验。期待阁下再次莅临广州奥园喜来登酒店。致以最诚挚的问候！--广州奥园喜来登酒店

10/10 Excellent

pei meng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very pleasant stay
A very good hotel and is located close to a few shopping malls. It's just within 15 mins drive from here to Chimelong parks.
Stayed 1 night in Dec 2023
Response from Janice on 28 Dec 2023
Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. Sheraton Guangzhou Panyu is located in the heart of the new Panyu CBD and adjacent to the popular Chimelong Resort, and is situated right next to high-end shopping malls including Aoyuan International Center and within short distances to Wanda Plaza, GHD Mall, JC Mall. We hope to provide you with better service in the future, and look forward to your visit again.Best regards!Sheraton Guangzhou Panyu

10/10 Excellent

Esther

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10점 만점에 10점
청결하고 직원분들이 너무 친절하시고 또 호텔 주변에 거의 1분에서 5분 도보가리에 스벅을 비롯해서 백화점까지 필요한 모든것들이 있습니다. 한국 식당들도 근처에 여러곳이 있어서 불편함은 전혀 없었습니다.
Stayed 10 nights in Dec 2023
Response from Janice on 26 Dec 2023
Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We are glad to hear that you are satisfied with the rooms and hygiene and have an enjoyable stay in our hotel. We look forward to welcoming you back and spare no effort to provide you with comfortable and memorable services.Best regards!--Sheraton Guangzhou Panyu

10/10 Excellent

Wing man

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Janice on 21 Dec 2023
Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We look forward to welcoming your next visit.Best regards!Sheraton Guangzhou Panyu

10/10 Excellent

Steve, Sainte Thecle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel près de tous les services.
Stayed 2 nights in Nov 2023
Response from Janice on 18 Nov 2023
Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We look forward to welcoming your next visit. Best regards!Sheraton Guangzhou Panyu

10/10 Excellent

CARLOS ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
todo excelente
Stayed 2 nights in Oct 2023
Response from Janice on 18 Nov 2023
Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We look forward to welcoming your next visit.Best regards!Sheraton Guangzhou Panyu

10/10 Excellent

Aysenur, Beringen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything exceeded our expectations. The only issue was the weak Wi-Fi. We needed to go to the Kanton Fair every day, and the hotel provided a free shuttle for transportation to and from the fair.
Stayed 12 nights in Oct 2023
Response from Janice on 2 Nov 2023
Dear Guest, Warmly greetings from Sheraton Guangzhou Panyu. Thank you for spending your precious time to share your comment with us.We are pleased that you have an enjoyable stay in our hotel. Thanks for your suggestions.We look forward to welcoming your next visit.Best regards!Sheraton Guangzhou Panyu

10/10 Excellent

Wai Ling

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店新、乾淨！職員大部分有禮貌、友善而且願意提供幫忙！比較失望是自助餐款式少，味道也一般，餐廳職員看到小孩子也不會主動提供小朋友餐具和坐椅，需要加強。
Stayed 1 night in Oct 2023
Response from Janice on 2 Nov 2023
尊敬的宾客，我们很高兴您对酒店总体感到满意，同时，亦了解到您对酒店提出的一些宝贵建议，我们将通过积极加强内部培训来加以改善。我们承诺继续努力为客人提供称心如意的住宿体验。期待阁下再次莅临广州奥园喜来登酒店。致以最诚挚的问候！广州奥园喜来登酒店

8/10 Good

Yip

Stayed 2 nights in Aug 2023
Response from Janice on 2 Nov 2023
尊敬的宾客，感谢您的点评，衷心期待您的下一次光临！致以最诚挚的问候！--广州奥园喜来登酒店

10/10 Excellent

Wai ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

MASAKAZU

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物はきれい。スタッフの非常に良い。しかし、外資ホテルで通貨両替が出来なかった。
Stayed 1 night in Aug 2023

10/10 Excellent

Richard Hau Yue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Chi keung

Stayed 2 nights in May 2023
Response from Janice on 7 Jun 2023
宾客，您好！感谢您对于广州奥园喜来登酒店的整体肯定，我们的用心坚持，就是希望每位贵宾都享有绝佳的住宿体验。我们会不断努力，为您提供无可挑剔的服务和体验，期待您的再次光临。致以最诚挚的问候！广州奥园喜来登酒店

10/10 Excellent

hyunjung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Janice on 7 Jun 2023
尊敬的宾客，感谢您抽出宝贵的时间给予酒店评价。我们非常高兴能够以喜来登闻名遐迩的待客之道为您的居停增添愉悦的色彩。期待您的再次光临，我们将不遗余力地为您打造更加舒适和难忘的回忆。致以最诚挚的问候！广州奥园喜来登酒店

8/10 Good

Hang Chi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Janice on 20 Mar 2023
Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We look forward to welcoming your next visit.Best regards!Sheraton Guangzhou Panyu.

10/10 Excellent

Kwong chi

Stayed 1 night in Feb 2023
Response from May on 24 Feb 2023
尊敬的宾客，我们非常高兴能够以喜来登闻名遐迩的待客之道为您的居停增添愉悦的色彩。为每一位客人提供非凡的入住体验一直是我们努力的目标，而您的认可也是我们不断前行的动力。相信在您的激励下，我们会再接再厉为您的每次广州之旅画上浓墨重彩的一笔。致以最诚挚的问候！广州奥园喜来登酒店

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
좋은위치에 깨끗하고 좋았습니다.
Stayed 1 night in Nov 2021
Response from Sheraton Guangzhou Panyu on 10 Nov 2021
Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We are glad to hear that you are satisfied with the hotel and have an enjoyable stay here. We look forward to welcoming you back and spare no effort to provide you with comfortable and memorable services. Best regards! Sheraton Guangzhou Panyu

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from 广州奥园喜来登酒店 on 2 Nov 2021
尊敬的宾客， 非常感谢您选择下榻广州奥园喜来登酒店并与我们分享您的入住体验！我们将一如既往地为客人带来诚挚而温馨的服务。我们会不断努力，为您提供无可挑剔的服务和体验，期待您的再次光临。 致以诚挚的问候！ 广州奥园喜来登酒店

10/10 Excellent

Wei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Stayed 1 night in Apr 2021
Response from Sheraton Guangzhou Panyu on 12 Apr 2021
Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We hope to provide you with better service in the future, and look forward to your visit again. Best regards! Sheraton Guangzhou Panyu