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"I think the largest positive issue was communication. I received a Whatsapp message after booking informing me of the process for checking in, parking, getting in the room and checking out, all of which went well. I even replied to the initial message to find out what was in the apartment cooking appliance wise, and they answered almost instantly. The room was clean and tidy with all the things you could ask for from a microwave, toaster, kettle and even a coffee machine. The cutlery and plates were clean, the view was fantastic with the properties design and layout meaning everyone gets an external view (ours was of the mountains and the sunset was fantastic). The shower was very powerful and worked well, plus the bedroom was clean with plenty of spare sheets and towels. Our son used the sofa bed in the livingroom and slept well. We visited in August and it was hot, but because it was technically out of season, parking was free with lots of spaces and the area was relatively quiet. We reccomend taking the ski lift up to the top of the mountain for incredible views. We will be returning in winter and we will definitely attempt to rebook this location. It's all set up for skis and boards with external lockers that are lockable and the lockers are just outside your room, so nice, safe and in the warm."

"The young lady on reception, provided the most amazing service, nothing was too much trouble, and had the answers to everything, based on the service alone I will be back !"

"a quiet mountain village not far from the city of Granada. The staff came after a phone call to check us in. although the parking spaces are limited, there are spaces beyond the legal parking in the plaza. "

"Mostly good. The cafetería echoes and can be very noisy, especially when there's a large party of schoolkids in there."

"Extremely helpful and relaxed staff, location beautiful. "

"Great location, ski lockers are big enough for 2 snowboards and skis, breakfast really sets you up for the day on the slopes.."

"Location is the best! The view from the living room is great! Communication with the property manager was flawless, always available and friendly. The check in and check out was easy and the office is right next door to the building. I will go back for sure!! Thank you to Rafael, Angel and Alejandro! "

"I benchmark a 5 star experience against chains like the Peninsula. This was a total surprise. Ski weekend and this hotel is perfect. The staff is all in sync and have consistent, excellent professionalism and are just nice people. So many conveniences here for skiers. Right at a chair lift. On site ski rental. Parking. Shuttle. I actually liked the hotel food!!! Nice bar. It really surprised me. The only thing i could possibly critique is the room.doors are not totally soundproof but we didnt have any problems. Will stay again."

"On stayed 1 night for a prary in the area. Room was clean bed was comfortable. Bathroom was clean but on the small side. Miguel on the reception was very friendly & helpful. I would stay again"