Gstellihorn

Staff were really friendly and helpful. Beautiful setting.

Although the room was ok the hotel overall was very dated! The restaurant was separately run from the hotel and the pool area while nicely located on the side of the lake was in need to maintenance and modernisation… I was very surprised that the hotels.com rating for this hotel was so high… at best this is a 3-star hotel… The staff were perfectly friendly and helpful, but there were not enough of them. You had to find the restaurant staff if you wanted a drink while sat by the pool area. We did eat in the restaurant on one night and although the food was good, it was expensive.. If you are used to a good standard of hotel on holiday, I would not recommend this one.

We travel a lot but we have never seen such a nice staff anywhere. Shayan is a sweetheart and extremely nice and helpful. My son was sick and one of staff went out of her way to make kitchen make a soup for him. You don’t see these kind of stuff often. Thank you to all the staff.!