Title: Hotel De Ville Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel De Ville Hotel in Gruyeres with a restaurant ![Exterior](https://images.trvl-media.com/lodging/34000000/33420000/33413500/33413482/175ee580.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Apartment | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/34000000/33420000/33413500/33413482/02bbc3b8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment | Private kitchen](https://images.trvl-media.com/lodging/34000000/33420000/33413500/33413482/736d3746.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment | Private kitchen](https://images.trvl-media.com/lodging/34000000/33420000/33413500/33413482/7cfcb6cc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Land view from property](https://images.trvl-media.com/lodging/34000000/33420000/33413500/33413482/a315d91c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the city center, Hotel De Ville combines comfort with convenience. The on-site restaurant serves quality meals all day, and the art gallery offers cultural enrichment. Travelers enjoy the terrace for fresh air and can rent bikes to explore local cycling routes. 8.6 Excellent ## Popular amenities - Breakfast available - Pet-friendly - Housekeeping - Free WiFi - Restaurant - Business services ## Room options ### Check availability for these dates Tonight [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=33413482&PinnedHotelID=33413482&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=33413482&PinnedHotelID=33413482&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=33413482&PinnedHotelID=33413482&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=33413482&PinnedHotelID=33413482&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=33413482&PinnedHotelID=33413482&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=33413482&PinnedHotelID=33413482&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=33413482&PinnedHotelID=33413482&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=33413482&PinnedHotelID=33413482&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Classic Double Room, 1 King Bed | Individually furnished, cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/34000000/33420000/33413500/33413482/7ad88165.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room, 1 King Bed 10.0 Exceptional 2 reviews ### Highlights Individually furnished Heating Flat-screen TV Private bathroom Hairdryer Wardrobe Daily housekeeping Mobile key entry - 161 sq ft - Sleeps 2 - 1 King Bed ![Deluxe Double Room | Individually furnished, cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/34000000/33420000/33413500/33413482/b0e17171.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 9.4 Exceptional 3 reviews ### Highlights Individually furnished Heating Flat-screen TV Private bathroom Hairdryer Wardrobe Daily housekeeping Mobile key entry - 323 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![View from room](https://images.trvl-media.com/lodging/34000000/33420000/33413500/33413482/c07633da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment 10.0 Exceptional 1 review ### Highlights Separate sitting area Individually furnished Heating Fridge Flat-screen TV Sofa bed Separate bedroom Private bathroom - 538 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 King Bed ![Deluxe Apartment | Private kitchen](https://images.trvl-media.com/lodging/34000000/33420000/33413500/33413482/528b0d24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Individually furnished Heating Kitchen Full-sized fridge/freezer Dining table Dishwasher - 753 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed ![Deluxe Quadruple Room | Individually furnished, cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/34000000/33420000/33413500/33413482/68d5b689.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room 10.0 Exceptional 1 review ### Highlights Individually furnished Heating Flat-screen TV Private bathroom Hairdryer Wardrobe Daily housekeeping Mobile key entry - 323 sq ft - Mountain view - Sleeps 4 - 2 King Beds ![Deluxe Double Room | Individually furnished, cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/34000000/33420000/33413500/33413482/658b6ec0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Individually furnished Heating Flat-screen TV Private bathroom Hairdryer Wardrobe Daily housekeeping Mobile key entry - Mountain view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGruyeres-Hotels-Hotel-De-Ville.h33413482.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGruyeres-Hotels-Hotel-De-Ville.h33413482.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.58364%2C7.08114&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WYAlqvphqgIMXHuOxIDcADvp_h4=) RUE DU BOURG 29, Gruyeres, 1663 #### What's nearby - Tourist Office in Gruyeres - 2 min walk - 0.1 miles - HR Giger Museum - 3 min walk - 0.2 miles - Castle of Gruyeres - 3 min walk - 0.2 miles - Alpine Panorama Path - 8 min walk - 0.5 miles - Château de Gruyères - 19 min walk - 1.0 mile #### Getting around - Gruyeres Station - 9 min walk - Sion (SIR) - 69 min drive #### Restaurants - ‪Maison du Gruyère - ‬9 min walk - Restaurant Hôtel de Ville - ‪Nestlé - ‬10 min drive - ‪L'abri Des Marches - ‬2 min walk - ‪Le Chalet de Gruyères - ‬1 min walk ## About this property ### Hotel De Ville Hotel in the city centre Take advantage of a terrace, an art gallery on-site and a playground at Hotel De Ville. Adventurous travellers may like the cycling at this hotel. The on-site restaurant offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), bike hire and express check-in - 1 meeting room, helicopter/aeroplane tours and smoke-free property - A lift, ATM/banking services and a banquet hall Room features All guestrooms are individually furnished, and offer amenities such as free WiFi. Other conveniences in all rooms include: - Bathrooms with free toiletries and hairdryers - Wardrobes/cupboards, cots/infant beds and heating ## Similar properties ![Meeting facility](https://images.trvl-media.com/lodging/11000000/10110000/10108600/10108598/907e6150.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel de Gruyères Gruyeres - Spa - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 570 reviews £141 includes taxes & fees 29 Dec - 30 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=10108598&PinnedHotelID=10108598&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/3000000/2170000/2161800/2161745/0ba84fc5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Saint Georges Gruyeres - Pet-friendly - Free WiFi - Restaurant - Breakfast available 9.0 Wonderful 165 reviews £146 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=2161745&PinnedHotelID=2161745&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/89000000/88020000/88015900/88015885/435c73b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gruyère-rooms Gruyeres - 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Free WiFi - Air conditioning 8.6 Excellent 201 reviews £131 includes taxes & fees 13 Dec - 14 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=991244&PinnedHotelID=991244&HadPinnedHotel=true®ionId=-1&adults=2) ![Exclusive Apartment, Private Bathroom (Hammam - Montagnes) | Lounge](https://images.trvl-media.com/lodging/19000000/18590000/18588300/18588238/84e0e5f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Au Soleil de Gruyères Chez Chantal Gruyeres - Free WiFi - Tennis court - Parking available - Business services 9.0 Wonderful 34 reviews £159 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=18588238&PinnedHotelID=18588238&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/88000000/87730000/87723700/87723644/50cdf579.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Tonnelier Bulle - Free WiFi - Restaurant - Breakfast available - Bar 9.0 Wonderful 42 reviews £139 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=87723644&PinnedHotelID=87723644&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/102000000/101330000/101320900/101320822/ba3d0a61.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Romantik Hotel L'Etoile Charmey - Pet-friendly - Parking included - Free WiFi - Restaurant 8.8 Excellent 16 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=101320822&PinnedHotelID=101320822&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/1000000/1000000/991600/991533/4d4cac1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Restaurant Le Gruyerien Morlon - Pet-friendly - Parking included - Free WiFi - Restaurant 9.0 Wonderful 25 reviews £144 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=991533&PinnedHotelID=991533&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/38000000/37020000/37014800/37014758/ea56a195.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Romantik Hotel Le Vignier Pont-en-Ogoz - Pet-friendly - Parking included - Free WiFi - Restaurant 9.0 Wonderful 50 reviews £182 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=37014758&PinnedHotelID=37014758&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available from 8:00 AM to 6:00 PM (CHF 10 per day) - Street parking available ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: CHF 15 per person - A restaurant ### Things to do - Art gallery - Bicycle rentals - Helicopter/aeroplane tours - Playground ### Family friendly - Cot (surcharge) - Playground ### Conveniences - ATM - Limited-hour front desk ### Guest services - Housekeeping (daily) ### Business services - Meeting room ### Outdoors - In the mountains - Terrace ### Accessibility - Lift ### More - Banquet hall - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Cot (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV ### More - Heating - Individual furnishings - Mobile key entry ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 6:00 PM Late check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - 9:00 PM Front desk staffed during limited hours If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of CHF 20 per accommodation, per night Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for CHF 30.0 per day. Cots (infant beds) are available for CHF 20.0 per day ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately CHF 15 per person - Nearby parking fee: CHF 10 per day (492 ft away; open 8:00 AM to 6:00 PM) - Pet fee: CHF 20 per accommodation, per night - Service animals are exempt from fees - Crib (infant bed) fee: CHF 20.0 per day - Rollaway bed fee: CHF 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Long-term renters welcome Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars. ### Property is also known as Hotel Ville GRUYERES Hotel Ville GRUYERES Hotel Hotel de Ville GRUYERES GRUYERES Hotel de Ville Hotel Hotel de Ville GRUYERES Ville GRUYERES Hotel Ville Ville Hotel Hotel de Ville Hotel De Ville Hotel Hotel De Ville GRUYERES Hotel De Ville Hotel GRUYERES ## Frequently asked questions ### Is Hotel De Ville pet-friendly? > Yes, pets are allowed at this property. There's a fee of CHF 20 per accommodation, per night. Service animals are exempt from fees. ### What time is check-in at Hotel De Ville? > Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel De Ville? > Checkout is at 11:00 AM. ### Where is Hotel De Ville located? > Located in the heart of Gruyeres, this hotel is steps away from Gruyères Town Walls, Tourist Office in Gruyeres and HR Giger Museum. Tibet Museum and Saint-Théodule Church of Gruyères are just steps away. Gruyeres Station is 9 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel De Ville Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.0 Location ### 8.8 Staff & service ### 8.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 42 8 - Good 31 6 - Okay 8 4 - Poor 2 2 - Terrible 2 ### 8/10 Good #### Marysabel 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Bonito hotel ##### Marysabel Stayed 1 night in Jun 2025 ### 6/10 Okay #### Kirk 17 Jul 2025 Liked: Property conditions & facilities Disliked: Room comfort Good size apartment for family of 4. It was quite hot so we had to open windows in the evening and then came the FLIES! That was the worst part. Close to the castle and good food. ##### Kirk Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Francisco 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely place in the medieval old city. Would recommend. Breakfast could be a bit better, but that wouldn't stop me from coming back. ##### Francisco Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Nathan 1 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities We had and absolutely amazing day and stay ##### Nathan Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Kristine 29 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thank you for the amazing visit. We enjoyed our time here. ##### Kristine Stayed 1 night in Sep 2024 ### 10/10 Excellent #### jennifer 24 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities lovely hotel with beautiful view! ##### jennifer Stayed 1 night in May 2024 ### 10/10 Excellent #### Kristen 22 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Perfect location, helpful friendly staff ##### Kristen Stayed 1 night in Jul 2023 ### 10/10 Excellent #### JENNIFER 13 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot. Comfy beds. Great breakfast. Friendly staff ##### JENNIFER Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Jacinta 15 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beautiful property in a picture perfect old village. Located within the castle walls. Simply beautiful and a must visit. ##### Jacinta Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Danielle 1 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff was so lovely, every one of them! The hotel is central, quaint and clean. I would stay again for sure. ##### Danielle Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Gretell 16 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities A wonderful place ##### Gretell Stayed 1 night in May 2023 ### 10/10 Excellent #### George 14 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Everything you Need in the Heart of the Old City. The hotel is clean, comfortable and quiet. Their restaurant is also exceptional. Go ahead and spring the 15 CHF for breakfast. There is no place open earlier than 8:00 am and the price is actually very reasonable. ##### George Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Raymond 17 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The bed and view from the room was amazing! The food in the restaurant was outstanding. The location couldn't be better. The staff was very friendly and helpful. ##### Raymond Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Joan 31 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel Seville was a dream hotel in Edelweiss room with a wooden canopy bed and a million dollar view! The food and service were excellent! Parking was scarce and bringing luggage through the cobblestone streets was difficult for us! We love everything about Gruyeres! ##### Joan Stayed 1 night in Oct 2024 ### 6/10 Okay #### Olivia 20 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities I paid CHF 30.- for two little kids for breakfast and the owner made me pay twice for the stay and didn't refund me the right amount of money :( other than that, it was nice. ##### Olivia Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Sebastien 27 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I recently stayed at Hôtel de Ville in Gruyères (\*\*\*) and had a fantastic experience. This charming and quaint establishment perfectly complements the historic and picturesque setting of the village. I stayed in the Edelweiss room, which was spacious, impeccably clean, and extremely comfortable—a great retreat after a day of exploring. The attention to detail in the room’s decor and amenities made for a cozy yet refined stay. The restaurant is also a standout feature of the hotel. The food was excellent, easily one of the best dining options in the village. From traditional Swiss dishes to well-executed regional specialties, every meal was a delight. Given the quality of both the hotel and the restaurant, the pricing is reasonable, especially for Switzerland. ##### Sebastien Stayed 1 night in Feb 2025 ### 8/10 Good #### Jordan 7 Mar 2024 It was just unfortunate that everything else in the town was pretty much closed while we were there. ##### Jordan Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Sameer Baig 9 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We enjoyed stay in this hotel. Its location offers great advantage, all tourists attractions are at walkable distance from here ( literally 2-5 mins walk for all important locations). Bust stop is also 10 mins walk, which further connects you with train station, overall connectivity of this hotel is good with rest of the places in Switzerland. Its good for family stay. Restaurant is also good. Breakfast was also good. ![](https://a.travel-assets.com/ugc/hotel-reviews/01B4DD38894A98B1AF26C66A211A4DC30A64B09D1688900113699.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5435A2365A3FA127432663809B4079EBE15B638B1688900117229.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E0489879B14AEA06EB2D1B5C8158C047D725112B1688900120422.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/82EF746C5EC4CC4B67C13BA59621B1BC3350B5B11688900123830.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sameer Baig Stayed 1 night in Jul 2023 ### 8/10 Good #### Sherif 8 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Prime location, very friendly staff and good restaurant. Slightly outdated room but it’s a medieval town after all! ##### Sherif Stayed 3 nights in Dec 2023 ### 8/10 Good #### Rosilyn 29 Jun 2024 Liked: Staff & service, property conditions & facilities Need to renovate the bathroom room especially the shower. ##### Rosilyn Stayed 1 night in Jun 2024 ### 6/10 Okay #### lina 30 Jun 2024 No air conditioning - made our stay uncomfortable at night. Very expensive for what it was. ##### lina Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Elizabeth 16 Jun 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Packed our things and moved our room! Horrible! The Hotel De Ville is beautiful and located in an absolutely prime location. Unfortunately it is mostly a restaurant with some rooms- we had to find a busy waitress to check us in. She got us our key and pointed us to our room. It was lovely! Very picturesque with a lovely view. We partially unpacked, changed clothes, and set off to explore Gruyeres and came back three hours later to find other guests coming out of our room!! After speaking with them (they were very friendly) we realized that there had been a mix up with the rooms. Someone from the hotel (without notifying us- they did have our phone number and email) went in our room, put our things in our suitcases, and moved all of our things to a different room without telling us. We went right down and found the same busy waitress who casually told us that there had been a mistake with the rooms and gave us a new key to the room where they had moved all of our belongings. It was a bit of a disaster and left us not feeling very safe or welcome for the rest of our stay. The rooms were nice enough, the location was gorgeous, but the staff member we dealt with was horrible and we still can’t believe they packed up our belongings and moved us to a different room without even trying to contact us. Worst hotel experience I have ever had. And they did nothing to try to make it right. ##### Elizabeth Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Salvador Barriga 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bonito y agradable ##### Salvador Barriga Stayed 1 night in Sep 2025 ### 8/10 Good #### Verified traveller 13 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Alles prima - angenehmer Aufenthalt Für uns hat alles gepasst. Personal sehr freundlich, Zimmer geräumig, Betten bequem, Frühstücksbuffett klein aber lecker ##### Verified traveller Stayed 2 nights in Apr 2025 ### 8/10 Good #### anouck 8 Mar 2025 Liked: Cleanliness, staff & service Pas de savon pour se laver les mains. (Seulement une pompe dans la douche) Manque de lumière, pas de lampe de chevet sur les 4 tables. Les restaurants de la cité offre sensiblement le même menu. ##### anouck Stayed 1 night in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Altein Arosa, a Faern Collection Resort](https://www.expedia.co.uk/Arosa-Hotels-Arenas-Resort-Altein.h5204851.Hotel-Information) > > [Kempinski Palace Engelberg](https://www.expedia.co.uk/Engelberg-Hotels-Kempinski-Palace-Engelberg.h64125002.Hotel-Information) > > [Hotel Bären - The Bear Inn](https://www.expedia.co.uk/Wilderswil-Hotels-Hotel-Baren-The-Bear-Inn.h972122.Hotel-Information) > > [Hotel Roc et Neige](https://www.expedia.co.uk/Chateau-DOex-Hotels-Hotel-Roc-Et-Neige.h17331086.Hotel-Information) > > [The Chedi Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-The-Chedi-Andermatt.h6657290.Hotel-Information) > > [BEAUSiTE Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-Parkhotel-Beau-Site.h6416247.Hotel-Information) > > [Alpen Resort & Spa Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-Alpen-Resort-Zermatt.h20845060.Hotel-Information) > > [BERGWELT GRINDELWALD | ALPINE DESIGN RESORT](https://www.expedia.co.uk/Grindelwald-Hotels-Bergwelt-Grindelwald.h68123813.Hotel-Information) > > [Hotel Silberhorn](https://www.expedia.co.uk/Lauterbrunnen-Hotels-Hotel-Silberhorn.h1206941.Hotel-Information) > > [Hotel Restaurant Balm Meggen](https://www.expedia.co.uk/Meggen-Hotels-Hotel-Restaurant-Balm-Meggen.h1339976.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Cascada Boutique Hotel](https://www.expedia.co.uk/Lucerne-Hotels-Cascada-Boutique-Hotel.h27102.Hotel-Information) > > [Hotel Spalentor](https://www.expedia.co.uk/Basel-Hotels-Hotel-Spalentor.h1095190.Hotel-Information) > > [Hotel Spinne](https://www.expedia.co.uk/Grindelwald-Hotels-Hotel-Spinne.h7601.Hotel-Information) > > [Montreux Lake View - The Freddie Mercury residence](https://www.expedia.co.uk/Montreux-Hotels-Montreux-Lake-View-The-Freddie-Mercury-Residence.h30603250.Hotel-Information) > > [Eiger Lodge Chic](https://www.expedia.co.uk/Grindelwald-Hotels-EIGER-LODGE-CHIC.h69807466.Hotel-Information) > > [Le Petit CHARME-INN](https://www.expedia.co.uk/Zermatt-Hotels-Le-Petit-CHARME-INN.h1595251.Hotel-Information) > > [Everness Hotel & Resort](https://www.expedia.co.uk/Chavannes-De-Bogis-Hotels-Everness-Hotel-Resort.h7747.Hotel-Information) > > [Hotel Central Luzern](https://www.expedia.co.uk/Lucerne-Hotels-Hotel-Central-Luzern.h4813.Hotel-Information) > > [Romantik Hotel Schweizerhof](https://www.expedia.co.uk/Grindelwald-Hotels-Romantik-Hotel-Schweizerhof.h1055038.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > > [AMERON Luzern Hotel Flora](https://www.expedia.co.uk/Lucerne-Hotels-Ameron-Luzern-Hotel-Flora.h7551.Hotel-Information) > > [Radisson Blu Hotel Reussen, Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-Radisson-Blu-Hotel-Reussen.h31357081.Hotel-Information) > > [Lake Geneva Hotel](https://www.expedia.co.uk/Versoix-Hotels-Lake-Geneva-Hotel.h10205057.Hotel-Information) > > [Seehotel Pilatus](https://www.expedia.co.uk/Hergiswil-Hotels-Seehotel-Pilatus.h991294.Hotel-Information) > > [Wellness Hotel Alpenhof](https://www.expedia.co.uk/Zermatt-Hotels-Wellness-Hotel-Alpenhof.h971759.Hotel-Information) > > [Languard](https://www.expedia.co.uk/St-Moritz-Hotels-Languard.h1202429.Hotel-Information) > > [Hotel Engel](https://www.expedia.co.uk/Emmetten-Hotels-Hotel-Engel.h11914828.Hotel-Information) > > [Holiday Inn Express Luzern - Kriens by IHG](https://www.expedia.co.uk/Kriens-Hotels-Holiday-Inn-Express-Luzern-Kriens.h29874288.Hotel-Information)