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Reviews of Home2 Suites by Hilton Grovetown Augusta Area

3 out of 5
Home2 Suites by Hilton Grovetown Augusta Area
903 Husk Box Way, Grovetown, GA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 310 out of 409 reviews" "
Rating 8 - Good. 66 out of 409 reviews" "
Rating 6 - Okay. 16 out of 409 reviews" "
Rating 4 - Poor. 10 out of 409 reviews" "
Rating 2 - Terrible. 7 out of 409 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Minook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that there were a lot of restaurants were around the hotel.
Stayed 1 night in May 2024

2/10 Terrible

Robert, Midlothian

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities
over priced for pet stay one night $100. won't use again.
Stayed 1 night in Mar 2024

10/10 Excellent

Kelston

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay again.
Stayed 1 night in Jan 2024

6/10 Okay

Sherri

Liked: Staff & service
Disliked: Property conditions & facilities
Expected better
Stayed 2 nights in Jan 2024

8/10 Good

Henri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, generally. But dismal location, and especially breakfast ... (They try to do it with basically no human staff!) A few slices of old white bread for toasting ... And some industrially produced breakfast bagel sandwich self-served wafle .. ..
Stayed 1 night in Jan 2024

10/10 Excellent

Janet

Stayed 2 nights in Dec 2023

10/10 Excellent

Cheryl

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Was sad that the pool was closed. It didn’t state that when I booked.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been using your hotel for years to visit family. This last time was not so great. Not do to the staff or hotel but to the other guests on our floor. Both nights we were awakened by loud noise in the hallway. The last night was so bad that we found our door on the outside full of soon kind of liquid when we left in the morning. Young people were fighting or something in the hallway.
Stayed 2 nights in Dec 2023

10/10 Excellent

Paula

Travelled with partner
Liked: Amenities
A little noisy from traffic outside but not the fault of the hotel
Stayed 1 night in Dec 2023

10/10 Excellent

RAYMOND

Stayed 1 night in Nov 2023

10/10 Excellent

Katiusca, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff n hotel are very satisfied. The only thing is around of the hotel everything is on construction
Stayed 3 nights in Nov 2023

6/10 Okay

Melissa Lizbeth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My room was 313 and the refrigerator wasn’t really clean, shower was duty, the kitchen was with little dust
Stayed 2 nights in Nov 2023

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Pleasent staff.
Stayed 1 night in Oct 2023

4/10 Poor

Elizabeth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
As soon as I walked in the door the woman at the front desk started shaking her head no. We were an hour early from a very long day of driving. She immediately said they had no rooms ready and it was a bad attitude from there. All I asked was for a place to secularly put our instruments out of the heat and to drop the trailer so that we could go spend a few hours somewhere until we could check in. Everything was a no until she called the manager. We stay at this hotel twice a year to see our grandkids, this was definitely our last stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good no complaints
Stayed 1 night in Oct 2023

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much construction at this time. Wasn't impressed with breakfast. Room was comfortable, nice fitness area with washer and dryer
Stayed 2 nights in Sep 2023

8/10 Good

Theresa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager & most of the staff work to satisfy their customers. I had a matter & they fixed it with out any hesitation. Service was excellent. My family enjoyed the breakfast. Rooms were clean.
Stayed 3 nights in Sep 2023

8/10 Good

Derric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Justin

Stayed 2 nights in Sep 2023

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location & Friendly Staff
Our stay was great, and breakfast choices were good but after 1 night the bed was uncomfortable. The staff were very friendly. There is a lot of road construction in front of hotel. We would recommend because eventually the road construction will end. Hopefully, they will update beds soon.
Stayed 3 nights in Sep 2023

8/10 Good

Judy

Stayed 1 night in Sep 2023

6/10 Okay

La Shonda

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Staff was wonderful
Stayed 1 night in Aug 2023

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Athanasios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

4/10 Poor

Frederick

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms was ver
Front staff was very friendly and did their best to accommodate us. The room had wet carpet, dirty rags left on the counter with hair on them. Vomit on and under the bed when we arrived.
Stayed 2 nights in Jul 2023

2/10 Terrible

Jennifer

Stayed 1 night in Jul 2023

8/10 Good

Ronald, Reidsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for our family attending nephew’s wedding.
Stayed 2 nights in Jul 2023

6/10 Okay

Debra

Stayed 2 nights in Jul 2023

10/10 Excellent

Randy

Stayed 3 nights in Jul 2023

4/10 Poor

Matthew

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a very great stay
Room was not clean, bathroom was gross, kitchen was not clean. Did not smell good. TV - had no selection- breakfast was not very good- not a great selection either. Will not stay again for that price.
Stayed 1 night in Jul 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service
Clean room, nice pool and terrace area. Breakfast was good too.
Stayed 1 night in Jun 2023

10/10 Excellent

Deborah

Travelled with family
I wish I could remember her name but she recognized check in was backing up and she hopped in to clear out the line. She was very endearing and called us by sweet names. She added a “special touch” to our stay.
Stayed 2 nights in Jun 2023

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from Jala M. on 15 Jun 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

8/10 Good

Christopher

Liked: Cleanliness, staff & service
good staff but poor construction for a new hotel
Stayed 2 nights in Jun 2023
Response from Jala M. on 15 Jun 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Preston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Jala M. on 15 Jun 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

8/10 Good

Susan

Stayed 2 nights in May 2023

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Jala M. on 15 Jun 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Ashlee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the 24 hr fitness and laundry. Nice room. Clean property and feels safe. Walmart and other restaurants are very close by
Stayed 3 nights in May 2023
Response from Jala M. on 15 Jun 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

6/10 Okay

Sherise, Lawton

Liked: Property conditions & facilities
The bayhroom was not clean and one of the bed had siery sheets
Stayed 2 nights in May 2023
Response from Jala M. on 15 Jun 2023
Thank you for sharing your feedback about your recent stay with us. I was very sorry to hear you were unhappy with the cleanliness of your suite. It is always our goal to provide clean, comfortable suites that make our guests smile. I hope if your travels bring you back to the area, you will consider staying at Home2 Suites again.

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
This was a great location to stay at. The staff were friendly and amazing to talk to. The place was spotless clean. I appreciate the spacious room and amenities. Thank you!
Stayed 3 nights in Apr 2023
Response from Jala M. on 15 Jun 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Derrik

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023
Response from Jala M. on 15 Jun 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Jala M. on 15 Jun 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

8/10 Good

Jamaal

Stayed 1 night in Apr 2023
Response from Jala M. on 15 Jun 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good; no complaints.
Stayed 2 nights in Mar 2023

10/10 Excellent

Linda

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice place to visit.
Stayed 3 nights in Mar 2023

10/10 Excellent

Diane M

Stayed 1 night in Feb 2023

10/10 Excellent

BRENDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Camper
It was great, when I checked in the representative was friendly and helpful. Even when I checkout. I will stay at this hotel we ever I come back. The room was big enough for me and my spouse. Also it was restaurant near by and a walmart and kroger. A good location.
Stayed 2 nights in Jan 2023