Ratings based on 232 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
75% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by Angela from Williston, NC

Posted 14-Dec-2015 on Hotels
i enjoyed the stay. it was a nice, clean and convenient to the hospital. Would stay there again.
5out of 5
by A verified traveller

For the money, it's great.

Posted 19-Nov-2015
Very good curb appeal. Room was good. Service fantastic. Everything working and staff diligence in their working habits.
1out of 5
by A verified traveller from Pennsylvania

Was frightened and appalled by first impression

Posted 19-Nov-2015
Pros: nothing
Cons: all of it.....tear it down and build a new hotel
Location: Despite our first impression of the area, Greenville is a nice area with a lot of amenities and things to do.
Check in time was 3pm. We arrived at 250pm and was told that the room was not ready. The hotel was obviously not overbooked. Came back around 415pm and checked in. Room was very dated, the sitting chair was worn and stained.- No way I was sitting in it. We were only given 2 sets of towels in the bathroom. I went to front desk to ask for another 2 sets and was told that someone would bring more when the towels were done being laundered.(who does not have ample towels at a hotel?)While there in the lobby, there was police activity in the lobby and there were people smoking and loitering in front of our room and peering in through the windows- mind you the rooms are to be smoke free- Needless to say, this was the first impression of both the hotel and the general Greenville area. We immediately decided to check out. All this occurred within 10 minutes. I went back to the front desk to ask to cancel reservation and was told I had to do so through Expedia. I went back to room and made other reservations at another hotel, but was told that we would be only refunded for 2 out of our 3 nights. Made a formal complaint through Econo Lodges's home office and still am being told that we will not be refunded for the first night as we did check in. Manager sent an email making it sound like she did us a favor in refunding 2 out of the 3 nights we had booked. I will NEVER stay at any Econo Lodge or its affiliates EVER AGAIN!!!!! Do yourself a favor and stay away from this hotel!!
2out of 5
by A verified traveller from Ohio

Poorly managed property

Posted 17-Nov-2015
Pros: Rooms/bed was clean
Cons: New management
Location: Good restaurants, shopping, things to do.
Premises (outside) clearly neglected, staff and manager not customer service oriented...uncomfortable dealing with guests, problems, special requests. Was not a good experience. Left the hotel within couple hours after arrival. Due to some unruly guest in adjacent rooms (drinking, vomiting, breaking bear bottles in parking lot), I felt unsafe. Management and staff did not respond to the problem even after I requested help. And Kim (manager) charged me for 1 night stay, despite my departure.
3out of 5
by A verified traveller from Connecticut

Smelled of cigarettes.

Posted 15-Nov-2015
Requested non smoking room. Smelled of stale cigarettes.
2out of 5
by Humberto

Nasty chair

Posted 11-Nov-2015 on Hotels
Over all clean, get reed of chair for anything else no one would even sit on it. Nasty, don't pay over 50 bucks
4out of 5
by A verified traveller

This traveller left a rating score only Posted 03-Nov-2015 on Hotels
4out of 5
by Not Provided

Pleasant stay

Posted 30-Oct-2015 on Hotels
I was very happy with my stay, room was clean, well maintained, couldn't ask for more.We had four rooms.
3out of 5
by Ricardo L

This traveller left a rating score only Posted 28-Oct-2015 on Hotels
3out of 5
by Dawn M.

just one night

Posted 26-Oct-2015 on Orbitz
It was only for one night so the dirty floor, slightly moldy shower curtain, and smelly air conditioner was of little consequence. The main thing that was bothersome was the noise the people partying outside were making behind the Waffle House which sits directly in front of the motel. I was awaken by inconsiderate screaming monkey-like behavior going on at 2:20 in the morning. The good things about this place was the friendly staff and the breakfast buffet including the coffee we desperately needed after being up at 2:20 in the morning.