Poorly managed property
Premises (outside) clearly neglected, staff and manager not customer service oriented...uncomfortable dealing with guests, problems, special requests. Was not a good experience. Left the hotel within couple hours after arrival. Due to some unruly guest in adjacent rooms (drinking, vomiting, breaking bear bottles in parking lot), I felt unsafe. Management and staff did not respond to the problem even after I requested help. And Kim (manager) charged me for 1 night stay, despite my departure.