Ratings based on 233 Verified Reviews

3.8 out of 5
74% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller

Worst Motel Ever

Posted 26-Oct-2016
The room was very dirty. Sheets had debris on them! Cobwebs in corners. Chair so stained and dirty, there is no way I would sit on it or put my belongings on it. One bed had a blanket, the other did not. Bed was as comfortable as sleeping on a boulder. Room next door had a broken front window that was boarded up with cardboard. I felt like a needed a good shower after leaving. On a side note, the breakfast area is kept pretty clean.
4 out of 5
by Angela from Williston, NC

Posted 14-Dec-2015 on Hotels
i enjoyed the stay. it was a nice, clean and convenient to the hospital. Would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller

For the money, it's great.

Posted 19-Nov-2015
Very good curb appeal. Room was good. Service fantastic. Everything working and staff diligence in their working habits.
1 out of 5
by A verified traveller from Pennsylvania

Was frightened and appalled by first impression

Posted 19-Nov-2015
Pros: nothing
Cons: all of it.....tear it down and build a new hotel
Location: Despite our first impression of the area, Greenville is a nice area with a lot of amenities and things to do.
Check in time was 3pm. We arrived at 250pm and was told that the room was not ready. The hotel was obviously not overbooked. Came back around 415pm and checked in. Room was very dated, the sitting chair was worn and stained.- No way I was sitting in it. We were only given 2 sets of towels in the bathroom. I went to front desk to ask for another 2 sets and was told that someone would bring more when the towels were done being laundered.(who does not have ample towels at a hotel?)While there in the lobby, there was police activity in the lobby and there were people smoking and loitering in front of our room and peering in through the windows- mind you the rooms are to be smoke free- Needless to say, this was the first impression of both the hotel and the general Greenville area. We immediately decided to check out. All this occurred within 10 minutes. I went back to the front desk to ask to cancel reservation and was told I had to do so through Expedia. I went back to room and made other reservations at another hotel, but was told that we would be only refunded for 2 out of our 3 nights. Made a formal complaint through Econo Lodges's home office and still am being told that we will not be refunded for the first night as we did check in. Manager sent an email making it sound like she did us a favor in refunding 2 out of the 3 nights we had booked. I will NEVER stay at any Econo Lodge or its affiliates EVER AGAIN!!!!! Do yourself a favor and stay away from this hotel!!
2 out of 5
by A verified traveller from Ohio

Poorly managed property

Posted 17-Nov-2015
Pros: Rooms/bed was clean
Cons: New management
Location: Good restaurants, shopping, things to do.
Premises (outside) clearly neglected, staff and manager not customer service oriented...uncomfortable dealing with guests, problems, special requests. Was not a good experience. Left the hotel within couple hours after arrival. Due to some unruly guest in adjacent rooms (drinking, vomiting, breaking bear bottles in parking lot), I felt unsafe. Management and staff did not respond to the problem even after I requested help. And Kim (manager) charged me for 1 night stay, despite my departure.
3 out of 5
by A verified traveller from Connecticut

Smelled of cigarettes.

Posted 15-Nov-2015
Requested non smoking room. Smelled of stale cigarettes.
2 out of 5
by Humberto

Nasty chair

Posted 11-Nov-2015 on Hotels
Over all clean, get reed of chair for anything else no one would even sit on it. Nasty, don't pay over 50 bucks
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 03-Nov-2015 on Hotels
4 out of 5
by Not Provided

Pleasant stay

Posted 30-Oct-2015 on Hotels
I was very happy with my stay, room was clean, well maintained, couldn't ask for more.We had four rooms.
3 out of 5
by Ricardo L

This traveller left a rating score only Posted 28-Oct-2015 on Hotels