- Liked: Staff & service, property conditions & facilities
I’m really disappointed because when we arrived at around 3:15 the room wasn’t ready. So we went shopping for an hour and came back the room was still not ready. She said to come back after 20 minutes. So we left and we decided to eat our dinner. Finally at around 6:15 the room was ready. But when I on the TV the sound and picture were static. My husband tried to call the front desk, the telephone didn’t work. So my husband went down to the front office to report the problem. The man told him to send someone to check the tv and the phone. We waited but no one came. Mykil and the other FO staff are pleasant and helpful. Hope you’ll fix the problem and ready for the next guest.