- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They checked us in, and THEN informed us that the third floor had ZERO air conditioning! Not just the hallways, the entire floor including the room. And there were no other rooms available! Mind you it is summer n Carolina! 95 degree days! It was a sauna. We had to go find another place to stay at midnight! Fortunately expedia was great and gave us a full refund the next day. But why would "not so" comfort suites even sell a room to a 3rd party without AC??!!