Ratings based on 566 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Mar-2017
We came away to Glasgow for an overnight stay to celebrate our anniversary. We stayed in the superior room which was stunningly decorated with one of the most comfortable beds iv ever slept in. In addition to this the mini bar was completely complimentary which was a magic surprise. The staff are amazing especially the guy on reception during the night he was absolutely fantastic 😊 We will most definitely be staying again soon.
5out of 5
Recommended
for Everyone
by A verified traveller

Great place to stay in Glasgow!

Posted 17-Mar-2017
If you are staying in downtown Glasgow this is the place to go. It is near the shopping and dining district so there is plenty to do right outside the door. The hotel is clean and very comfortable. The best part of this hotel is the front desk staff they really go out of their way in making sure you enjoy your stay.
4out of 5
Recommended
for Everyone
by A verified traveller

Really close the centre of everything in Glasgow.

Posted 13-Mar-2017
Great for shopping, sight seeing and visiting the Concert Hall.
3out of 5
by A verified traveller from Washington DC

Nice room

Posted 06-Mar-2017
Parking is 5 blocks away and about 30.00 is every day. You have to park and transportyour own. Luggage. No help there either not luggage trucks. Sorry but this was very upsetting for us and extremely difficult. Should have been advised prior to booking.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Feb-2017
Enjoyed my stay, everything apart from the room was great, the room was dated but overall I enjoyed my experience.
2out of 5
by A verified traveller from glasgow

In the middle of the city centre

Posted 16-Feb-2017
Mini bar not filled on arrival. Paid for executive room but snacks were a joke!! Coffee machine in room didnt work. Shower temp kept changing so almost scalded myself. Spirit decanters got topped up while we were in room and previous guests leftovers wernt poured out so could have added anything to it, so we avoided drinking from any of them!! Room very noisy as we were stuck next door to the maintenance room so there was hammering at 9am!! Never again, total waste of money.
5out of 5
Recommended
for Everyone
by A verified traveller from Lancaster

Great city centre hotel

Posted 16-Jan-2017
Absolutely love the location of this hotel, bang in the centre of everything shops, bars, railway, museums and galleries. The hotel itself is very clean and staff were really friendly. Room was spacious and warm. The complimentary mini bar was great fully stocked when we arrived plenty of choice. Will defiantly be going back.
5out of 5
Recommended
for Everyone
by A verified traveller from Connecticut

Beautiful hotel in heart of Glasgow!

Posted 16-Jan-2017
Great location, with excellent staff and rooms. The bed was a real queen mattress and comfortable! The room was spacious and clean. The extra perks from the hotel from the free coffee/tea all day to free spirits in the evening are great! A wonderful stay!
4out of 5
Recommended
for Everyone
by A verified traveller

Central

Posted 10-Jan-2017
Very close to Queen St station and shopping district.
5out of 5
Recommended
for Everyone
by A verified traveller

City centre. Friendly.

Posted 09-Jan-2017
Pros: Location
Location: Plenty to see and do in the heart of Glasgow
Excellent location. Good value. Friendly staff. Lovely views from diningroom.