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Reviews of Waves Motel and Apartments

3 out of 5
Waves Motel and Apartments
519 Raglan Parade, Warrnambool, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 235 out of 528 reviews" "
Rating 8 - Good. 203 out of 528 reviews" "
Rating 6 - Okay. 68 out of 528 reviews" "
Rating 4 - Poor. 18 out of 528 reviews" "
Rating 2 - Terrible. 4 out of 528 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Analyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So clean!
Stayed 1 night in Mar 2024

4/10 Poor

Riezl

Disliked: Cleanliness, property conditions & facilities
We wasted our money on this one. While it’s true that you get what you paid for, I didn’t find the room sanitised enough. We didn’t even last for an hour in the room as I started itching and feeling flushed.
Stayed 2 nights in Feb 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed three nights there loved it we will be back highly recommend
Stayed 3 nights in Jan 2024

8/10 Good

Graham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not an upmarket motel but economical, very comfortable, clean and well positioned.
Stayed 1 night in Jan 2024

8/10 Good

Grishma

Travelled with group
Every thing was good. The only thing this hotel need to improve is to keep water/bottlesin the room.
Stayed 1 night in Jan 2024

6/10 Okay

Ron

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Ask for rooms away from road.
NOISY this place is right on the corner of a busy intersection. Truck and cars noises can be heard like your sitting on the kerb. Certainly wouldn't recommend rooms near the road. Some soundproofing and double glazed windows would make it a lot more comfortable. Clean rooms with good amenities. Close to shops and dining which is covenient.
Stayed 1 night in Jan 2024

10/10 Excellent

Terry

Stayed 2 nights in Jan 2024

10/10 Excellent

Alyshia

Stayed 1 night in Jan 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to shut down all negative feedback on ‘Waves Motel and Accommodations’. The whole process from booking accommodation and prompt check-in was amazing. Accommodation took payment on the day of check-in.. Got to the property,keys of my room was ready at front desk. Parked the car, dropped off my bags inside the room and off I went to explore the amazing town of Warrnambool. Room was super clean and tidy. Bathroom had its complimentary stay tiny shampoo/conditioner and hand soap bars for guests. Shower was alittle in the gloomy side as it was tucked into a corner with a massive tile wall and there was no light above where you shower ( That can be fixed with the next renovation )this doesn’t change my rating as it’s not a big issue. Room had its flat screen tv, air conditioning and fridge. Microwave and kettle to heat up your food and make tea and coffee. What I found that was a great touch was having the complimentary biscuits to go with my tea and coffee during a midnight snack. Location of this property is so central to everything. Food or shopping-it’s literally a stroll away. There is no need for any driving if you are staying here. Overall I enjoyed my stay here and will definitely book the place for my future holidays in Warrnambool.

10/10 Excellent

Savo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great overnight stay. Clean room - very comfortable
Stayed 1 night in Jan 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road Trip one night Stay
We stayed here for one night and had stayed here before - an acceptable and reasonable place to stay - room has been recently renovated and is very well appointed - very good sized bathroom and great shower - bed was fine and did have a selection of pillows - Hotel is on the corner of the highway and another street - depending on the location of you room noise could be an issue and this time it was. Cleanliness was overall to a. High standard but there was mould under the shower screen - there is parking supplied but your spot is not assigned so you may end up parking a little bit away from your room. Overall an above average premises with a range of different rooms - the main issue we had was road noise from the side street as our room backed onto it and noise from the communal BBQ area where residents sat around until 0230 laughing, talking loudly etc. it was a Friday night and the place was at full occupancy.
Stayed 1 night in Jan 2024

10/10 Excellent

Boyd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Kevin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Neat and tidy room, traffic noise was bad until 11.00 and started again 6.00. big bonus was ev charger. Sri Lankin restaurant was awsome
Stayed 2 nights in Jan 2024

6/10 Okay

phillip

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The property was well located and parking is easy the reception did not send the key code and I needed to track down someone in another hotel to be able to get into our room , after a long drive this was not convenient. also our room tea towel was dirty on arrival and the bathroom door was broken. (unable to close at all)
Stayed 1 night in Jan 2024

8/10 Good

Jason

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Bathroom / shower was not very clean. Had a lot of hair around the edges.
Stayed 1 night in Jan 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, very clean & location is great
Stayed 1 night in Jan 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jacqueline

Stayed 1 night in Jan 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Liz

Stayed 1 night in Dec 2023

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Dec 2023

10/10 Excellent

Marty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service! Close to everything. Would not hesitate to stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great motel,room was excellent, bed was super comfy
Stayed 2 nights in Nov 2023

10/10 Excellent

JOHN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ocean road- on the road again.
Was fantastic and as we were given an upgrade to a 2 bedroom apartment I have no issues in recomending this accommodation.
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, very cosy, staff were very friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, very good shower and it has everything we need for 2 nights stay. Will recommended .
Stayed 2 nights in Oct 2023

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy
Stayed 1 night in Oct 2023

10/10 Excellent

Jill

Liked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The TV in our original room was being repaired so we were upgraded to a bigger room which was lovely. The shower was a 10/10.
Stayed 3 nights in Oct 2023

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean. Very central to everything.
Stayed 1 night in Oct 2023

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice place the stay at.
Stayed 1 night in Oct 2023

10/10 Excellent

Leon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a pleasure to stay there thanks
Stayed 1 night in Oct 2023
Response from John & Anthea on 14 Oct 2023
Hi Leon,Thank you for taking the time to write this review.It is great to know you enjoyed your stay with us and we look forward to your next visit.Kind regardsJohn & the Comfort Inn International Warrnambool team

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable and very nice and friendly service, clean room, can definitely recommend to anyone, when I’m back in the area, I will definitely stay there again
Stayed 1 night in Sep 2023
Response from Caz on 23 Sept 2023
Hi SteveThanks for your kind review.We look forward to seeing you again next time you come to Warrnambool.

10/10 Excellent

Nino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and comfortable place to stay with the family. No issues at all.
Stayed 1 night in Aug 2023
Response from Caz on 23 Sept 2023
Hi NinoThank you for your kind review.We look forward to seeing you again next time you visit Warrnambool.Kind Regards

8/10 Good

Paula

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room itself is excellent but the floor in the bathroom is extremely slippery and very dangerous, I slipped twice needs urgent fix up but other than that everything was great oh and the beautiful pots need watering v
Stayed 2 nights in Aug 2023
Response from Management on 11 Aug 2023
Hi PaulaI would like to thank you for bringing it to our attention regarding the slippery tiles - I have discussed this with Management and we are looking at ways to make the floor safer.Kind Regards

10/10 Excellent

SHeena

Stayed 1 night in Aug 2023
Response from Management on 11 Aug 2023
Thank you for taking the time to review our motel.I was happy to read that you enjoyed your stay.I look forward to seeing you again next time you visit our lovely city.Kind Regards

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Was excellent
Stayed 1 night in Jun 2023
Response from Cazz on 14 Jun 2023
Hi StevenThank you for your fabulous feedback.Have a great day

6/10 Okay

Stacey

Travelled with family
Liked: Cleanliness, staff & service
The property was lovely and semi clean. The bed moves so you quite often knock the bedside tables over. There is no wardrobe to hang clothes up or spare blankets if you were cold.
Stayed 2 nights in Apr 2023
Response from TH on 1 May 2023
Thank you, Stacey, for staying with us, and we appreciate the feedback, we are available 24/7 should you require anything like a blanket, we look forward to seeing you again when you come down our way.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great room, very conveniently located on the main road. Highly recommended.
Stayed 1 night in Apr 2023
Response from TH on 23 Apr 2023
Thank you for spending time with us in Warrnambool, and the lovely review, we look forward to seeing you again when you come down our way :)

8/10 Good

sam

Stayed 3 nights in Mar 2023
Response from TH on 2 Apr 2023
Thank you for spending time with us in Warrnambool and taking the time to review our property, we look forward to seeing you again when you some down our way Sam :)

10/10 Excellent

Michae

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location, easy check in, clean and updated rooms
Stayed 1 night in Mar 2023
Response from Cazz on 28 Mar 2023
Hi MichaeThank you for taking the time to review our motelI was delighted to read that you enjoyed your stay and found our location good and the rooms clean and updatedI look forward to seeing you again next time you visit our lovely cityKind Regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Cazz on 23 Mar 2023
HiThank you for taking the time to review our motelI was delighted to read that you enjoyed your stay.Kind Regards

10/10 Excellent

Janis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean
Stayed 2 nights in Mar 2023
Response from Cazz on 22 Mar 2023
Hi JanisThank you for taking the time to review our motelI was pleased to read that you enjoyed your stay and found your room Comfortable and Clean.We hope to see you again in the near future.Kind Regards

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about our stay was great.
Stayed 1 night in Mar 2023
Response from Cazz on 21 Mar 2023
Hi AnnaThank you for taking the time to review our motel.I was pleased to read that you enjoyed your stay and that "Everything about our stay was great"Hopefully you will get a chance to stay with us again in the near future.Kind Regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Room was bright, spacious and clean. Will definitely stay there again.
Response from Cazz on 20 Mar 2023
Hi DavidThank you for taking the time to review our motel.I was delighted to read that you enjoyed your stay and found the room bright, spacious and clean.We look forward to you staying with us again in the future.Thank youKind Regards

10/10 Excellent

alison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome. Comfortable room. Great location.
Stayed 1 night in Mar 2023
Response from Cazz on 15 Mar 2023
Hi AlisonThank you for your fantastic review.Hope to see you again in the future.Kind Regards

6/10 Okay

Stacey

Business traveller
Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Mar 2023
Response from Cazz on 8 Mar 2023
HiThank you for sgtaying at Waves Motel and Apartments.I trust that you enjoyed your stay.Kind Regards