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"Excellent"

"The resort itself was fine. The staff was very busy, a bit overwhelmed and slow as a result. The townhouse we were put in was dirty, outdated, with a broken family room tv, sliding doors that are impossible to lock or broken and bedrooms so very small with furniture too large, it was impossible to change in the bedroom. The doors did not stay open and u could not stand in bathroom at the sink with door open. We asked for someone to come out and fix tv, no one came. Garbage outside that smelled and no one emptied. The townhome needs a paint job and a good cleaning at the very least. Definitely not our best stay at Hawks Cay. "

"Great place"

"The room was amazing. Bed was the most comfortable bed ever! Property was beautiful but due to Mother Nature with the seaweed and smell that was completely out of their hands and impossible to deal with. Would definitely stay here again!"

"This was a good place to stay. The staff is very helpful and nice. The free morning coffee is excellent. The room was cleanish...lots of debris in the room corners and along the walls, and there was someone's dirty footprints on the wall near the bed, but clean otherwise. I took a star off my rating because the pool was closed the entire time I was there. It was really hot, so we had to go find a pool close by. I would consider staying here again though. It was comfortable and quiet. The room was spacious, providing pretty much anything you would need. Thank you for a nice stay."

"We we're very unhappy with our room.Had to enter through the housekeeping laundry area. There was no water pressure in the shower. The room was clean. The bed was comfortable. "

"the room were well made but not clean it was dusty in the room and he drawers to the dresser were broken . the towels are very small not at all adult size pleasing. the bathrooms only have one glass door and by the time your done showering your bathroom floor is flooded as well. also keep in mind when you get there they ask. " are you aware of the extra resort fee?" "are you aware of the parking payment every night ?" and I am just like well no but I guess I know now!! for a night stay is not bad but I wouldn't rent here for a whole weekend or week on vacation with my family."

"Staff was excellent and the facility was clean. However we were surprised to learn of an additional $20 per day to park our vehicle in their lot. You don’t get a parking spot included with your room fee."

"The air conditioning was awful!! LOUD. the vent was next to the bed so every time it cut in it woke us up. Also there was something in the vent that was rattling. Worst sleep ever."