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Indoor pool, pool loungers
Indoor pool, pool loungers
Indoor pool, pool loungers
Premium bedding, down duvet, desk, blackout curtains

Guest reviews

3.9/5 Good
903 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationDeltaPlex Arena and Conference Center2 min drive
Popular LocationGerald R. Ford Museum6 min drive
Popular LocationDeVos Performance Hall8 min drive
AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)22 min drive

Choose dates to view prices

  • Standard Room, 1 Queen Bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 250 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking, River View

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, River View
  • Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 275 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 2 Queen Beds, Non Smoking, River View

    4/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking, River View
  • Room, 1 King Bed, Non Smoking

    Room amenities

    • 275 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Non Smoking

About this area

Grand Rapids

Located in Grand Rapids, The Grand River Hotel, Ascend Hotel Collection is in the business district and on the waterfront. DeVos Performance Hall and Public Museum of Grand Rapids are cultural highlights, and travellers looking to shop may want to visit Downtown Market. John Ball Zoo and Krupp Farms are also worth visiting.

Visit our Grand Rapids travel guide
Map
Popular Location

What's nearby

  • DeltaPlex Arena and Conference Center - 2 min drive
  • Gerald R. Ford Museum - 6 min drive
  • Public Museum of Grand Rapids - 6 min drive
  • Van Andel Museum Center - 6 min drive
  • DeVos Performance Hall - 8 min drive

Getting around

  • Grand Rapids Station - 8 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.) - 22 min drive

Restaurants

  • River Rock Restaurant — 1 min walk
  • River Rock Lounge — 1 min walk
  • Our Tavern - 18 min walk
  • Twisters ice cream - 18 min walk
  • Mr Gyros - 2 min drive

About this property

The Grand River Hotel, Ascend Hotel Collection

3-star Riverside hotel near DeltaPlex Arena and Conference Center
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a bar/lounge, a spa tub and a 24-hour business centre are on-site. All 162 rooms feature comforts such as premium bedding and down comforters, while conveniences include fridges and microwaves. Complimentary wireless Internet access and MP3 docking stations are standard, as are LCD TVs with satellite channels.
The Grand River Hotel, Ascend Hotel Collection offers 162 forms of air-conditioned accommodation with MP3 docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Guests aged under 17 years old are not allowed in the swimming pool, fitness facility or spa tub.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free RV/bus/truck parking
Free local area shuttle up to 3 miles
Free shopping centre shuttle

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 2.00 for adults and USD 2.00 for children
1 restaurant
1 bar
Coffee/tea in a common area

Things to do

Fitness centre
Indoor pool
Hot tub

Family friendly

Free local area shuttle
Free cots/infant beds
Indoor pool
Laundry facilities
Microwave
Fridge

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business centre
Computer station
Meeting rooms
Conference centre (3200 square feet of space)

Outdoors

Pool sunloungers

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Fireplace in reception
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Free cots/infant beds
Climate control (heating)
Linens
Premium bedding

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

42-inch LCD TV
MP3 dock
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Microwave
Fridge

More

Connecting rooms available
Desk
Free local calls
Free newspapers (weekdays)
In-room massage
Iron/ironing board
Phone

Policies

Check-in

Check-in between 4 PM and midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 2.00 for adults and USD 2.00 for children (approximately)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed. Safety features at this property include carbon monoxide detector and a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Individually wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the swimming pool, fitness facility or spa tub

Property is also known as

Riverfront Hotel Grand Rapids
Riverfront Hotel
Riverfront Grand Rapids
Riverfront
Grand River Hotel Grand Rapids
Grand River Hotel
Grand River Grand Rapids
The Grand River Hotel, Ascend Hotel Collection Hotel
The Grand River Hotel an Ascend Hotel Collection Member
The Grand River Hotel, Ascend Hotel Collection Grand Rapids

Frequently asked questions

Can I cancel my reservation for free at The Grand River Hotel, Ascend Hotel Collection and receive a full refund?
Yes, The Grand River Hotel, Ascend Hotel Collection offers free cancellation on select room rates, because flexibility matters! Please refer to The Grand River Hotel, Ascend Hotel Collection cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Grand River Hotel, Ascend Hotel Collection?
As of 2 Jul 2020, prices found for a 1-night stay for 2 adults at The Grand River Hotel, Ascend Hotel Collection on 5 Jul 2020 start from £82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 4 PM to midnight.
What time is check-out at this property?
Checkout is at 11 AM. Late checkout is available for USD 75.00 (subject to availability).
Where is this property located?
Situated on the waterfront, this hotel is within 3 miles (5 km) of DeltaPlex Arena and Conference Center, Van Andel Arena and DeVos Performance Hall. Public Museum of Grand Rapids is 2.5 mi (4 km) away.

Guest reviews

Overall score and ratings for The Grand River Hotel, Ascend Hotel Collection

3.9
5 - Excellent
251
4 - Good
389
3 - Okay
173
2 - Mediocre
62
1 - Poor
28
3.9
Cleanliness
4.1
Service and Staff
3.7
Amenities
3.7
Property condition

2/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Jun 2020

2/5

  • Disliked: Cleanliness, staff & service, amenities

Stayed 1 night in Jun 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Terrible customer service. Smelled like weed. Trash outside my door. Refused refund

Stayed 1 night in May 2020

3/5

  • Liked: Cleanliness

Stayed 1 night in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020