Smokey rooms/hall and u call that breakfast? Posted 01-Sep-2015
Whole hotel always smelled like cigarette smoke. Everyone could smoke right outside front door. Room always smelled smoky but the third night smoke was so bad coming in from bathroom had to shut door and if u used it bathroom it made u gag. Triggered my migraines and made clothes smoky and couldn't sleep, so disgusting. They never found out, or looked, who it was. The gave me another room last night that was better on another floor but hallway still smoky. No amenities, only very small bottle of shampoo, no conditioner no hand lotion and no in room coffee. Description of hotel said breakfast, then further in description continental breakfast. Actually they call it On the go breakfast. Half size greasy muffins, half size granola bars, instant oatmeal, small oranges and an apple if they have any, coffee but not juice all contained in a small cupboard that locks at 9am. Very sparse. Then u get to try to carry in ur hands to ur room no place to eat, so u drop everything. My rooms door was stuck all the time so u had to almost kick it in to open it up.
Comment from Hotel Management
15-Sep-2015 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as reviewing our room inspection procedures. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.