Comment from Hotel Management
17-Nov-2016 by General Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that the room you stayed in had a bad smell. In response to your feedback, I am going to follow up with the housekeeping staff to make sure they are following the standards. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.