Grand Lake Boardwalk Holidays from £1,045

Where to start. When we got there there was coffee and sugar but no stirrers or creamer. I did contact management and it was rectified shortly after. We were staying for 4 nights on night two the toilet quit working and they had no means to fix it so they moved us to a different room. That bathroom floor felt sticky and the door to the bathroom was broken. We didn't want to switch again though so we just dealt with it. The carpets in the whole building were horrible and felt uneven and lumpy in some areas. The floor in the shower was soft and it felt like we could fall through at any moment. The staff was alright and mostly helpful. Only had one time where the counter person was slightly rude and more interested in her phone than the guests. It was tolerable, the staff helped where they could, but honestly I would never stay here again.

Breakfast was cereal or muffins and coffee, the room was clean, the phone would randomly ring at night with no one on the other end!!! But other than that it was great!!

We came to town for a dog trial, loved this place!! Dog friendly, clean rooms, staff was very helpful. Would stay here again in a heartbeat!

Nice people and rooms is very clean

Room wasn’t very clean when we arrived Ramon on the floor stuck in the carpet bathroom had stuff all under the sink beds smelt like they were slept in with hair fan in bathroom didn’t work beds had huge divots in them like ice cream scoops out of them pull out bed was strait springs the tv only changed channels one click every 10 seconds no shampoo provided