Grand Casino St. Gallen

The staff were very friendly, welcoming, and always willing to help, which was the best part of our stay. Unfortunately, the lack of air conditioning made this one of the most uncomfortable hotel stays I’ve had. We visited during a heat wave, and the room was unbearably hot, making it extremely difficult to sleep. Despite opening the windows, there was very little airflow, and the room remained uncomfortably warm throughout the night. I truly appreciate the kindness of the staff, but I would not recommend staying here during the summer unless the hotel installs air conditioning or clearly informs guests that rooms do not have it.

We had the best room ever! Very spacious and the location is amazing, right on the ski hill. The spa is great and don't miss the very cozy bar with fireplace. The staff were excellent, very helpful getting us ski rentals and information. Loved this hotel, truly a wonderful place to stay!

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