We stayed at Urban Dream for one night on New Year's Eve and were pleased with the experience. The service was great - whilst the lone receptionist was busy, she tended to everyone efficiently and was very nice and helpful. The first room we were given had an odd smell (probably from the New Years meal being cooked in the hotel restaurant, mostly fish) and she let us move into a new one. The rooms are quite nicely decorated and clean although some maintenance could be improved (painting, the bathrooms). Location is great.