Search Graham Cottages

"Clean room"

"Average hotel. Check in was slow and a little difficult due to cards not working"

"We had a great stay here. The rooms was clean. The breakfast was good and the staff was great "

"Facilities (4/5): for an older hotel, the lobby is fairly modern and the hallway floors look relatively new. Room (4/5): the room is spacious and the bed is comfortable. It has outlets for various types of cables and adapters. Bathroom (1/5): the bathroom counter is so low that it is more suitable for a daycare. The bathtub is also so small that it is about 2/3 of a standard tub. My friend’s room, however, has a standard bathroom. It might be just a matter of luck. Service (1/5): the front desk staff had a rude attitude. And if you did not book a room through Hilton directly and you may be treated poorly and be stuck with a different room type. I booked a King bed room but was given a double beds room without first telling me during my check in. I walked to my room at the end of the hallway and then had to back down to the front desk and ask for a King bed room. Instead of checking his computer to see if a King bed room is available, the front desk staff immediately claimed none is available and blamed others and me for faults (e.g., someone else assigned the room; you booked through a third party so we cannot guarantee the room type; you did not tell me earlier about your room type; etc.). After I walked all the way back to my room, he called and said a King bed room “just became available” but I declined because I did not feel like walking all the way back again and dealt with his rude attitude. It was an unpleasant experience."

"Staff were super friendly. Amenities were nice and well kept. Rooms were clean and comfortable "

"Great"

"The folks at the front desk were fantastic"

"Establishment is very rude and very disrespectful. If you like to be disrespected, go ahead and go to this establishment but if not, I will stay away."

"This has been my go to hotel in Chapel Hill for the last 3 years - never disappoints"