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Reviews of Asam Hotel

2.5 out of 5
Asam Hotel
830 US-24 Business, Goodland, KS

Reviews

4.6
Rating 10 - Excellent. 3 out of 32 reviews" "
Rating 8 - Good. 6 out of 32 reviews" "
Rating 6 - Okay. 2 out of 32 reviews" "
Rating 4 - Poor. 7 out of 32 reviews" "
Rating 2 - Terrible. 14 out of 32 reviews" "

5.6/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Rusty

Disliked: Cleanliness, staff & service, property conditions & facilities
It was closed.
Stayed 2 nights in Nov 2023

2/10 Terrible

Ed

Disliked: Amenities, property conditions & facilities
The hotel is OUT OF BUSINESS!!!! IT IS CLOSED
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

The hotel took reservations however upon arrival we found a sticky note stating they were closed for maintenance. When calling there was no answer or machine giving info.
Stayed 1 night in Jul 2023

2/10 Terrible

Shawna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was CLOSED!! Hotels agent was rude!
We made the reservation 1 week in advance AND adjusted it THAT MORNING. Via the hotels app. No issues whatsoever. Got there to NO ONE there. No one answered the phone. The agent from Hotels. Com tried to tell me she spoke to them and they told her I'd cancelled it half hour before she called.... I literally called the hotel as I was on the phone with the agent and no one answered! The agent was rude, dismissive and very argumentative. I've been a member a long time and never experienced anything like this.!!
Stayed 3 nights in Jul 2023

4/10 Poor

Dakotah

Stayed 1 night in Dec 2022

4/10 Poor

Paul

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Budget room/charged double!
Got there and wanted to shower, the water came out brown. Tried to pull the little knob up for the outdated shower and it was stuck shut.(room 130) Couldn't shower till the next afternoon when they had us change rooms.. this room was ok, however the bathroom fan was on,running and loud and the switch didn't work! (Room 134) Worst of all, my booking was for 2 nites at $57 per nite plus tax at $127... I was charged $248 and the hotel says to call hotels.com for a refund! With no luck whatsoever, I'm overcharged $121 .. the hotel staff Karen was really nice and friendly, unfortunately can not help with the overcharge, even though the hotel overcharged me!!
Stayed 2 nights in Sep 2022

2/10 Terrible

Tyler

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2022

4/10 Poor

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had to change rooms due to smoke alarm from heater. The second room was much cleaner.
Stayed 1 night in Sep 2022

2/10 Terrible

Gary

Disliked: Staff & service, amenities, property conditions & facilities
Property was ran down
Stayed 1 night in Sep 2022

8/10 Good

thomas

Stayed 1 night in Sep 2022

2/10 Terrible

Lyle

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They took dogs and charged $15. Our dog couldn’t have contributed to making it filthy.
Stayed 1 night in Sep 2022

4/10 Poor

Aaron

Travelled with family, Travelled with pets
Disliked: Staff & service, property conditions & facilities
I use a wheelchair most of the time. Ramps were cracked and crumbling. No grassy spot for my dog to toilet. Unable to get to to the check in area with wheelchair. Said expedia didn't complete the booking and they charged me about $20 more than i booked it for.plus an extra $15 for my 6 pound dog
Stayed 1 night in Aug 2022

6/10 Okay

John

Travelled with family
Disliked: Amenities, property conditions & facilities
Motel is a former Travel Lodge location with a homemade sign at street level. Finding the site without this information is difficult. Small staff is trying, but is basically overwhelmed No vending machines, closest ice machine was broken. 24 hour office is closed in the evening and much of the day. Free breakfast consisted Little Debbie snacks and one box of cercial. Room was clean enough, the low price is the only reason to stay at this location.
Stayed 1 night in Aug 2022

2/10 Terrible

Paul

Stayed 1 night in Aug 2022

2/10 Terrible

Kyle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Definitely Never Stay Here
The hotel was absolutely disgusting. Blood on the sheets, dirty towels, and mold in the bathroom. The air conditioning unit was not working and neither was out TV. Karen, the desk attendant however was very nice.
Stayed 1 night in Aug 2022

4/10 Poor

Beverly

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The front desk is often left unmanned and they dont answer their phones, so I was unable to check in when I arrived. The TV screen was cracked in the middle and the frig didnt work.
Stayed 4 nights in Jul 2022

8/10 Good

Janae

Stayed 1 night in Jul 2022

8/10 Good

Jerry

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
An inexpensive place to sleep
Asam is an older hotel and ot shows. The floors are wooden and there were a few weak spots which I thought were unsafe. Other than that, the room looked clean, the bed comfortable, and parking right outside room door.
Stayed 1 night in Jul 2022

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Clean
We got in late, but they left a key for us in their mailbox. For a low budget motel it was surprisingly clean.
Stayed 1 night in Jul 2022

2/10 Terrible

Jack

Disliked: Amenities, property conditions & facilities
AC didn't work tv didn't work I was surprised the water was worked
Stayed 1 night in Jul 2022

4/10 Poor

Debra

The air conditioner and the refrigerator were not working in the first room we were in. I called and asked for another room. The 2nd room we were in had a/c but the tv nor the fridge worked. Very annoying, lesson learned.
Stayed 1 night in Jul 2022

2/10 Terrible

YILUN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

dennis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to find,clean but dated .great food next door..worlds largest easel just down the rosd.
Stayed 1 night in Jun 2022

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. The room was very clean. a good location to stay the night.
Stayed 1 night in Jun 2022

6/10 Okay

Kayla

Business traveller
Liked: Staff & service
The staff was wonderful in making sure i had a non smoking room and a key ready as i was arriving late. However the floor in that room had not been swept well and ac didnt work the greatest. Otherwise not a bad place to stay.
Stayed 1 night in Jun 2022

8/10 Good

Ed

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2022

4/10 Poor

Bradley

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Needs to improve, a lot
Very dirty hotel. There was hair left in the shower, mold on the tile, mold on the ceiling, and cracks from plumbing leaks. Also, my key was left in the mailbox, with a sign on the front door letting anyone who saw it know. Didn't feel safe about that. The breakfast wasn't open, even though it's supposed to be open on weekends. The maintenance guy happened to see me and my family trying to open the lobby door and he let us in.
Hair left in shower
Mold on ceiling
Stayed 1 night in Jun 2022

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Goodland Asam twice now and will stay again next time I pass through. It's quiet and peaceful. Staff and desk personnel were friendly and helpful with everything. The place is just enough off the beaten path where it's still really easy to access, but not noisy or on busy streets. Not far away is a variety of convenience stores and restaurants. The hotel grounds are spacious comfortable to walk about. The hotel's "old school" feel is welcoming and we felt safe roaming around, even after dark. The rooms were clean and free of odors, which I personally always notice. It's just a great little hotel where I can count on a good night's sleep for a reasonable price with really personable folks running the place!
Stayed 1 night in May 2022

2/10 Terrible

Melissa

Travelled with family
Disliked: Staff & service, property conditions & facilities
Tv didn't work, ac unit didn't work, credit card processor didn't work properly-had to cancel my expedia reservation and create new booking and still took 3 runs for credit. Breakfast was barely ok, cereal, bread to toast, powdered sugar rolls... We decided Goodland is off the I-70 travel list in general. Whole town seems very run down these days.
Stayed 1 night in Jun 2022

2/10 Terrible

Leah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked our stay online. Got to the motel at 10:25 p.m. plenty of time before the 11 pm cut off. We arrived to find a dark lobby with a locked door and a note with a phone number to call to check in. After numerous calls with now answer over 20mins of waiting on the car had to go down the road for other accommodations. Still was charged for a room that we were not able to stay at and had to pay for a second room at another hotel. Still have not heard anything about a refund. Pathetic 3 yrs ago we stayed there under different management and it was great. That is no longer the case.
Stayed 1 night in May 2022

2/10 Terrible

Jolanda A

Stayed 1 night in Apr 2022

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis on my road trip
Very nice room and wonderful staff. Spacious and quiet with a very comfortable bed. The price was unbeatable. If i had more time I would have stayed another day to rest up from being on the road too long. Dog friendly as well!
Stayed 1 night in Apr 2022