There was a lovely lady holding the fort! She took me to my room. I was attending a family occasion and left straight away after checking in. When I returned in the evening the first thing I noticed when entering my room was the nasty musty smell! Bathroom not a pleasant smell either! Room was warm though. The bed was low and the springs were sticking out! Poor bed linen - therefore, a very uncomfortable night. Having pre paid for the breakfast it was like “Faulty Towers” - no orange juice, cereal, yougurt, fruit, pastries, brown bread for toast! I then choose bacon, egg and sausage. Poor quality served and cooked by the same delightful lady who had checked me in the day before. Very disappointing to sleep in a room that was so run down and cobwebs very evident in the morning daylight. Only good thing was the helpful, delightful lady member of staff.