Lobby sitting area

Reviews of Villa Pulau Cinta

3.5 out of 5
Villa Pulau Cinta
Gili Meno, Gili Meno, Lombok

Reviews

9.4

Exceptional

Rating 10 - Excellent. 6 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Salim

Liked: Property conditions & facilities
PROS: spacious comfortable room, very comfortable bed. very nice lobby and the staff is friendly. Decent breakfast although varying quality of coffee. CONS: the pool didn’t seem so clean/appealing to swim in. The beach area of the hotel is constantly occupied by boats and very small. When asked for help to get to another island, the staff always pushed for us to book a private boat and didnt ‘seem to know’ about the other options…quite surprising given how small the island is. In the evening it gets extremely quiet and no activities planned. Luckily was able to enjoy our time in the other hotels nearby. Water coming out of the sink was muddy at times. Staff can be intrusive asking for our religion and what time we got back last night…although I think it was just being ‘friendly’.
Stayed 3 nights in Apr 2024
Response from manager on 3 May 2024
Hi Mr Salim. Thank you for the feedback. Our pool is very clean we check PH Balance every day it is made from natural green tiles so therefore not the same effect as cement white or ceramic tiles. I am sorry you found the staff too intrusive they really are just trying their best to be friendly , this is the way of the Indonesian people to ask what we might think forward questions but I will raise it with them. The island boat services are all run by private boats this condition is out of our control. There a public boat going twice daily from the harbour so you would take the 20min walk to the harbour or take a horsecart 150,000rp and the public boat charge for foreigners 80,000rp each and it takes up to 45mins so it ends up being cheaper to take a speedboat. 99% of our guests prefer to take a 5min speedboat ride directly from our beach they were just trying to make your journey seamless. We wish you safe onwards travels in Indonesia. kind regards Naeni - Management

10/10 Excellent

Simon

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Mary Ann

Travelled with family
Liked: Amenities
This is a very quaint villa with amazing staff that go out of their way to please. The suites are huge and designed for privacy, and the cuisine is over-the-top fabulous! We loved everything about this villa and did not want to leave!
Stayed 4 nights in Jun 2023
Response from Marie on 29 Sept 2023
Hi Mary Ann, We absolutely loved having you both, the staff spoke fondly of you and Ida Chef and her team loved cooking for such enthusiasts of their cooking.We are so appreciate of your review.

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, room comfort
La déco, l'emplacement, le personnel tout ici respire le bon goût, la douceur, la vie à la balinaise. Une parenthèse enchantée dans un voyage enchanteur.
Stayed 2 nights in Jul 2023

10/10 Excellent

Joakim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! Great food! Great staff that really did everything to make us feel as part of the family! By far the best ”house” on all the gili Islands.
Stayed 8 nights in Dec 2019

8/10 Good

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities
Die Auswahl beim Frühstück ist gering.
Stayed 2 nights in Jul 2018

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantástico!
Absolutamente fantástico, a comodidade, a localizacao, a simpatia de todo o staff e tudo o que este pequeno hotel de charme nos proporciona.
Stayed 3 nights in Mar 2018
Response from Team Villa Pulau Cinta on 18 Mar 2018
Hi Rita, Thank you so much for staying with us, I hope that you left the Island relaxed and will have many fond memories of Gili Meno. Thank you for your review we really appreciate it and hope that you will come back sometime or tell your friends about us. best regards, Marie, Henri and the Team